Formulation of a service operations strategy, Operation Management

Assignment Help:

1. What issues are raised by this case in relation to the formulation of a service operations strategy?

Answer: This example raises interesting questions relating to service strategy. Must successful services be highly focused in the market? Is there a general move towards service factories? In this example it would appear that marketing and operations strategy may be one of the same. Also, the activities of people management, marketing and operations management as functional management topics is being blurred. Service management crosses incorporates elements of all of these subject areas. 

 


Related Discussions:- Formulation of a service operations strategy

Determine how a contract is enforceable, Having a clear understanding of th...

Having a clear understanding of the courts and where to file specific claims has provided your department with a good basis for where to start when a claim arises. With so many out

Explain discussion maker acted unfairly in this situation, Why do think the...

Why do think the discussion maker acted unfairly in this situation?

Explain what type of culture is desired, What type of culture is desired by...

What type of culture is desired by Mr. Good¬ night to meet his goals? Discuss.

Explain grievances handling, Explain grievances handling. Grievances H...

Explain grievances handling. Grievances Handling: Individual workers generally have some complaints termed as grievances against the working rules of the business enterprise,

Role of computers in operations management, what are the changing roles of ...

what are the changing roles of computers in operations management

What is myers-briggs type indicator, Many of us have taken assessments in t...

Many of us have taken assessments in the past, such as the ASVAB (Armed Services Vocational Aptitude Battery) or MBTI (Myers-Briggs Type Indicator); the latter is described in your

Explain why is external competitiveness so important, External vs. Internal...

External vs. Internal Policies. Distinguish policies on external competitiveness from policies on internal alignment. Why is external competitiveness so important? What factors sha

Edict - types of managerial tactic, Edict - Types of Managerial Tactic ...

Edict - Types of Managerial Tactic Managers use an edict to direct change. The change is released as an order and the expected behaviour and performance is assumed. There are

Explain what can they do to prevent cost overruns, Why do you think it's di...

Why do you think it's difficult to understand some of the basic cost terms in this chapter? Why aren't many technical people interested in cost-related subjects? What could be done

Process design, Process Design, Process Planning and Line Balancing of Prod...

Process Design, Process Planning and Line Balancing of Product Process design entails process planning, facility layout and job design. Process planning entails selec

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd