Formulation of a service operations strategy, Operation Management

Assignment Help:

1. What issues are raised by this case in relation to the formulation of a service operations strategy?

Answer: This example raises interesting questions relating to service strategy. Must successful services be highly focused in the market? Is there a general move towards service factories? In this example it would appear that marketing and operations strategy may be one of the same. Also, the activities of people management, marketing and operations management as functional management topics is being blurred. Service management crosses incorporates elements of all of these subject areas. 

 


Related Discussions:- Formulation of a service operations strategy

Explain supplementary unemployment benefit plans, Analyze the benefits of S...

Analyze the benefits of Supplementary Unemployment Benefit Plans, and list potential scenarios when they become quite vulnerable. Address service requirements, duration, benefit fo

Calculation, monthly production time for tep.

monthly production time for tep.

How to prove inadequate for governing the new nation, Why did the Articles ...

Why did the Articles of Confederation prove inadequate for governing the new nation? (Think about: national unity under the Articles; lack of an executive branch; economic issues

Explain which manufacturing system is more flexible, Three possible manufac...

Three possible manufacturing systems can be used to produce a certain product, 1) ten universal milling machines that work in series, each one is producing a specific geometry, 2)

What does b stand for in the bcg matrix, Which of the following does B stan...

Which of the following does B stand for in the BCG Matrix? (a) Boom (b) Balance (c) Bankruptcy (d) Boston

Define construct a stem-and-leaf display, Use the data in Exhibit 16-5 to c...

Use the data in Exhibit 16-5 to construct a stem-and-leaf display

Describe independent populations where the variances, In order to test the ...

In order to test the difference in population's means, samples were collected for two independent populations where the variances are assumed equal and the population normally dist

Define constraint its associated binary decision variables, Consider the fo...

Consider the following constraint and its associated binary decision variables: XA + XB + XC = 2. This constraint is an example of a mutually exclusive constraint.

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd