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QUESTION
Service quality in the Health Sector can be defined as how the patient perceives the service dispensed by regional hospitals-
a) before going to the hospital for treatment
b) at the time of receiving treatment, and
c) Follow-up after having received the treatment and got well
What improvement would you bring to the service in the hospital to satisfy the patient at each of the three stages?
The simplest transporting devices are wheel barrows and hand trucks. These are still in use in number of small industries all over the country. Figure (a) shows a ha
Question: Psycho social Hazards-Job stress (a) How would you define job stress? (b) What are the causes of job stress? (c) Who are the workers affected by job stress?
LIBRARY CATALOGUE AND THE FIVE LAWS OF LIBRARY SCIENCE The Five Laws. of Library Science are a set of basic guiding principles for designing and operating a library or a libr
QUESTION 1 Briefly explain how the following schools of thought contributed to Psychology (a) Psychoanalysis (b) Behaviourism (c) Cognitive approach (d) Humanistic/
scientists use what to find answers to problems
Functions of library classification : Functions of library classification can be summarised as follows: i) Library classification helps to arrange documents in a systemati
Question : a) The process of reform and modernisation of the public sector in Mauritius started as far back as in the 1990s. What according to you have been the major pressu
Reference Services: Reference services help the user define and identify his query correctly, bearing in mind how he intends to use the information, since this can affect the
Q. How is the cost of FCA best defensible to the public? FCA is not a fixed product it is an approach, it is potential to tailor a cost-effective FCA system to meet the require
Microform Catalogue: In microform catalogue, entries are greatly reduced and printed upon a film or fiche. The microform cannot be read by naked eyes. A suitable microform rea
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