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QUESTION
Service quality in the Health Sector can be defined as how the patient perceives the service dispensed by regional hospitals-
a) before going to the hospital for treatment
b) at the time of receiving treatment, and
c) Follow-up after having received the treatment and got well
What improvement would you bring to the service in the hospital to satisfy the patient at each of the three stages?
Internal Form of the Catalogue: As mentioned earlier, according to the internal farm, the two major types of library catalogues are the Dictionary Catalogue and the Classifie
Public Catalogue -Circulation Area in library building in library management Public catalogue is the key to the document collection in a library and frequently used by the re
Control and Flexibility in Contracts Contracts form the backbone of project management today. Project management techniques have developed in response to severe pressures such
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Question : (a) What are the skills required from change agents in order to manage the different kinds of change effectively? (b) What are the four basic change management st
HRD IN. INDIAN LIBRARIES AND INFORMATION CENTRES HRD as discussed in this Unit may seem to be somewhat irrelevant to the conditions prevailing in Indian libraries and informa
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what do you understand by Stacking
Oral Presentation It provides to spoken, rather than written communication where information is expressed to a group. The spoken word is frequently augmented by visual aids suc
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