Q. Finding the Problem by communication process?

- Open up the patient with general talk.

- Initiate topic easy to talk.

- Ask simple questions easily understood.

- Ask one question at a time.

- Later take detailed history.

- Do not interfere in-between.

- Do not suppress feelings, ideas.

- Make patient free to talk and express.

- Explore the patient's beliefs, values and respect them.

- Be an active listener.

- Repeat what client has said.

- Help the client to focus on the problem.

- Recogni-e the related problems.

- Make short notes.

- Make a summary of the talk and identify the problem.

- Assess the impact of the problem on the patient's life and treatment.

- Explore the resources, coping skills and support available to the client.