Feedback control - appraisal, Strategic Management

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Feedback is a process where part of the output of a system is measured and returned as input to regulate the systems further output.   Feedback normally involves gathering information on past performance from the output of a system, comparing it to a predetermined standard or plan and using any material deviations, as a basis of improving future performance. 

  • Feedback can be negative (adverse) or positive (favourable)
  • Feedback is based on comparing actual to a standard of performance
  • Control action would be 'closing the stable door after the horse has bolted'

 


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