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1. Both Juran and Deming advocated ongoing product development. In fact, Deming's introductory lecture to Japanese managers in 1950 contrasted the old way of product design-design it, make it, and try to sell it-with a new way. List three items in Deming's way.
2. What are the three reasons noted in the text regarding why organizations need good measures?
Rules of the IRS and department of labor determine which workers quailfy as indenpendent contractor?
Cause and effect diagram
What is the average value of a loyal customer (VLC) at Abby's restaurants (see Chapter 3)? What is the best way to increase revenue given your VLC analysis
In VAM method when two penalties are same then which one is to be selected
Why or why not the logistics has such an important economic impact
How do you think planning in today's organizations compares to planning 25 years ago? Do you think planning becomes more important or less important in a world where everything is
Determine whether ability or motivation is more important in selecting the right person for the right job. Explain your rationale.
what are the most significant events in the story of how the plant survived because of the adoption of quality-based principles?
Describe in detail a matrix structure for an organization. What types of competencies and technologies would be best suited for this kind of structure? Why?
Consider this statement: "To make effective decisions, managers must use basic cost and revenue relationships." What are cost and revenue relationships? Describe them in detail.
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