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Question 1:
(a) Explain what the term "preventive legal management" addresses.
(b) Describe any 5 stakeholders that have a legal relationship within the hospitality industry.
(c) Explain any 4 of the following terms and relate its importance and relevance within the hospitality industry:
i. Hotel Law ii. Contract Law iii. Employment Legislations iv. Consumer Protection v. Liquor licensing legislation vi. Health and Safety Act
Question 2:
(a) Explain how any five component of extended hospitality concept mix can be applied to enhance marketability of a leisure attraction. Provide justifications for your answers.
(b) Introduce the concept of Total Quality Management and explain how this can help in managing good service quality.
Question 3:
(a) Environmental influences are generally beyond the control of any given hotel manager. Help Mr. Smith a hotel general manager identify and explain five such factors that can be out of his control as his business also forms part of the wider environment.
(b) Identify and explain the elements that form the external environment of a restaurant that operates within the hospitality sector.
LITERATURE SEARCH: The ultimate objective of any documentation or information activity is to provide the user with the information he needs, to the extent he requires, within
Acquisition Sources: As mentioned earlier, supply is another basic factor. Supply means availability of periodicals / serials for acquisition. Information regarding supply can
Question 1: (a) Explain what the term "preventive legal management" addresses. (b) Describe any 5 stakeholders that have a legal relationship within the hospitality indust
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Organisation: In an open access library which allows users to browse, choose and select books of their interest, shelf organisation and arrangement of books are of primary imp
process of re branding of product or services?
Library Binding: A Historical Sketch Historically the purpose of binding has been the preservation of the written word. Prior to the modern book, the earliest library mater
Treasury Management explain the objective of treasury management as "the management of an organisation's cash flow, its borrowings and its investments, in such a way as to contro
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