Explain what is the overall reliability of the call center, Operation Management

Assignment Help:

The service center for a brokerage company provides three functions to callers: account status, order confirmations, and stock quotes. The reliability was measured for each of these services over one month with these results: 90 percent, 70 percent, and 80 percent, respectively. What is the overall reliability of the call center?


Related Discussions:- Explain what is the overall reliability of the call center

How enhance organizational behaviour, According to Morgan (2006), "All theo...

According to Morgan (2006), "All theories of organization and management are based on implicit images or metaphors that lead us to see, understand, and manage organizations in dist

Sample range chart - control charts for variables, Sample Range Chart - Con...

Sample Range Chart - Control Charts for Variables Whilst the sample mean chart provides control over the process setting, it provides no protection from change (increase) in t

Explain appellate jurisdication, Stan Garner resides in illinois and promot...

Stan Garner resides in illinois and promotes boxing matches for Supersports, INC. an Illinois corporation. Garner created the conect of "ages" promotion- a three fight series of bo

Describe detect the presence of assignable causes, If the time order of pro...

If the time order of production has not been recorded in a set of data from a process is it possible to detect the presence of assignable causes?

Explain what is nominal damage, What is the difference between compensatory...

What is the difference between compensatory damages and consequential damages? Provide at least one relevant example of each that was not included in your textbook. What is nominal

Explain what is the amortization schedule, 30 year mortgage at 10 percent i...

30 year mortgage at 10 percent interest rate. Loan amount $300000. 1. What is the amortization schedule for the 1st year (12moonths) 2. What is the remaining balance of the 29years

Explain family medical leave act, Bella, a single mother, worked for one of...

Bella, a single mother, worked for one of Casper's Burger King Restaurants, where she had a record of perfect attendance. One Saturday, her three-year old son awoke with a high fev

Describe expect it to take for the customer to wait in line, A toll tunnel ...

A toll tunnel has decided to experiment with the use of a debit card for the collection of tolls. Initially, only one lane will be used. Cars are estimated to arrive at this experi

Capacity implication, how can make a plan for appropriate capacity of a cin...

how can make a plan for appropriate capacity of a cinema by replacing amount of standard seats with luxury seats?

Assess the vital of completing post-project reviews, Assess the importance ...

Assess the importance of completing post-project reviews, and determine what project documentation must be updated as the result of the review meeting. Discuss the risks associated

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd