Explain what is the new waiting time at lhs, Operation Management

Assignment Help:

Newt Philly needs to decide where to get a haircut. He has narrowed the choice down to two local hair salons - Large Hair Salon (LHS) and Small Hair Cutters (SHC). During busy periods, a new customer walks into LHS every 15 minutes (with a standard deviation of 15 minutes). At SHC, a customer walks in every hour (with a standard deviation of 1 hour). LHS has a staff of 4 barbers, while SHC has 1 barber. A typical service time at either salon lasts 30 minutes (with a standard deviation of 30 minutes). : a) If Newt walks into LHS during a busy period, how long must he wait in line? b) If Newt goes to SHC, how many customers will he see at the salon? c) Assume that it takes Newt 10 minutes to leave work and walk to LHS and 10 minutes to walk back (i.e. each way of the walk takes 10 minutes). How long will he need to leave work for to get a haircut at LHS? d) LHS will buy out SHC. LHS will then close SHC's operations and serve all customers, including existing SHC customers, at the LHS location only. Assuming that the previous traffic of SHC customers now flows to the LHS location and LHS now hires the barber from SHC (to increase the headcount to 5). What is the new waiting time at LHS? Is it less than or greater than the waiting time of LHS before the merger? (Assume that the coefficient of variance of customer inter-arrival times is 1).


Related Discussions:- Explain what is the new waiting time at lhs

Explain are restatements of the law written, Are restatements of the law wr...

Are restatements of the law written and revised by congress and state legislatures true or false

Explain what are the primary pruposes of holding inventory, The key points ...

The key points in Chapter 12 (Chapter 13) tell us that good inventory management is important for successful organizations. The key issues are when to order and how much to order.

Which coca-cola products are main likely to lose customers, Some industry a...

Some industry analysts think soft-drink companies should develop products that will bring new customers into the market rather than just creating variants on the old. They warn tha

Explain government use to facilitate economic development, Reflect upon the...

Reflect upon the IT strategies that are used to encourage economic development. Select two strategies and discuss how economic factors affect the strategies that a government may u

Describe the history of welfare reform, Discuss the history of welfare refo...

Discuss the history of welfare reform. Discuss some of the historical aspects and your opinion about how these changes were implemented and whether or not the changes were effectiv

Explain when supply exceeds demand during the lead time, A stock out occurs...

A stock out occurs when supply exceeds demand during the lead time

Explain what is cross-functional decision making process, What is cross-fun...

What is cross-functional decision making process, strategy model, and supply chain?

Explain rtp, Orange Company is allocating its advertising budget for its ne...

Orange Company is allocating its advertising budget for its new smartphone targeting graduate and undergraduate students in RTP. The company has invited representatives from the lo

CUSTOMER SERVICE, THE SCOPPE AND NEED OF CUSTOMER SERVICE

THE SCOPPE AND NEED OF CUSTOMER SERVICE

Describe decision making, Q1. What is SWOT Analysis.? Q2. Explain Decision ...

Q1. What is SWOT Analysis.? Q2. Explain Decision making.

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd