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Assume a drive-up teller window at a bank. Customers arrive at the rate of 25 per hour. The teller can serve one customer every two minutes. Assume exponential inter-arrival and exponential service rates. Determine: A) Fill in the table. Arrival Rate (Lambda) Average interarrival time Service Rate (Mu) Average service time Utilization S Ca, Cs
B) What is the average utilization of the employee?
C) What is the average number of customers in line?
D) What is the average number of customers in the system?
E) What is the average waiting time in line?
F) What is the average waiting time in the system?
SERVQUAL Model - Consumption of Service Products In later publications PZB, having analysed their data using factor analysis, reduced the original ten dimensions to the follow
I cannot seem to answer EX. 4a, b and c. from ISN# 978-0-13-274395-2 Pearson Chopra 5th Edition. You provide solutions to discussions questions but not chapter exercises. The probl
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Soda Dispensing Systems Inc. (SDS) was owned by two shareholders, each of whom owned half the stock. One shareholder was president and the other was vice president. Their sharehold
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