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Assume a drive-up teller window at a bank. Customers arrive at the rate of 25 per hour. The teller can serve one customer every two minutes. Assume exponential inter-arrival and exponential service rates. Determine: A) Fill in the table. Arrival Rate (Lambda) Average interarrival time Service Rate (Mu) Average service time Utilization S Ca, Cs
B) What is the average utilization of the employee?
C) What is the average number of customers in line?
D) What is the average number of customers in the system?
E) What is the average waiting time in line?
F) What is the average waiting time in the system?
How can a university, which is also a service organizaiton, benefit from integreated software?
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The BackPack Company produces a line of backpacks. The manager, Jill Nicholas, has decided that the BackPack Company must have very good customer service. She has asked you to d
examine the merits and demerits of ethical relativism
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What value-added components must blockbuster incorporate into its current movie rental business to survive in the environment today?
What do you understand by “line balancing”? What happens if balance doesn’t exist?
Director of legal services of ABC Company must decide whether to hire another full-time lawyer or to hire part-time lawyers. Anticipated costs for the two options under three possi
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