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Assume a drive-up teller window at a bank. Customers arrive at the rate of 25 per hour. The teller can serve one customer every two minutes. Assume exponential inter-arrival and exponential service rates. Determine: A) Fill in the table. Arrival Rate (Lambda) Average interarrival time Service Rate (Mu) Average service time Utilization S Ca, Cs
B) What is the average utilization of the employee?
C) What is the average number of customers in line?
D) What is the average number of customers in the system?
E) What is the average waiting time in line?
F) What is the average waiting time in the system?
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The following table shows data on the average number of customers processed by several bank service units each day. The hourly wage rate is $15, the overhead rate is 1.0 times labo
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What value would it be to know that you were going to be training a class of persons between the ages of 20 to 35? Would it influence the approach you would take? How?
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