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Assume a drive-up teller window at a bank. Customers arrive at the rate of 25 per hour. The teller can serve one customer every two minutes. Assume exponential inter-arrival and exponential service rates. Determine: A) Fill in the table. Arrival Rate (Lambda) Average interarrival time Service Rate (Mu) Average service time Utilization S Ca, Cs
B) What is the average utilization of the employee?
C) What is the average number of customers in line?
D) What is the average number of customers in the system?
E) What is the average waiting time in line?
F) What is the average waiting time in the system?
Why do you think many firms are experiencing an increase in their levels of outsourcing?
Explain functions and objectives of trade unions. Functions and Objectives of Trade Unions: The functions of trade unions are: (i) The provision of friendly services which
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According to a study, the mean price of a gallon of unleaded gasoline in the United States is 4.15. a sample of 25 Chicago area gas station shows the mean price of 4.95. the standa
The following marketing phenomenon occurs when there exists within two city blocks the following hamburger outlets: McDonald's, Burger King, Sonic, and Wendys.
Firms do not compete only against global competitors, but against- Their suppliers. Themselves. The customers of their competitors. Their competitors supply chains.
Summary of chapter 2, reading 2.1. "ONE PHILOSOPHER'S APPROACH TO BUSINESS ETHICS" in a book MORAL ISSUES IN BUSINESS 12TH EDITION by William h. Shaw and Vincent Barry.
Why would there be internal resistance to CIOs becoming more externally customer focused than they were before? Does this present a threat to executives in other areas of a company
Draw serializability (precedence) graphs for the following schedules and state whether each schedule is (conflict) serializable. For each serializable schedule, determine the equiv
Intervention - Types of Managerial Tactic This is where a manager is delegated authority to implement change. Current performance is measured against a standard which illustra
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