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Assume a drive-up teller window at a bank. Customers arrive at the rate of 25 per hour. The teller can serve one customer every two minutes. Assume exponential inter-arrival and exponential service rates. Determine: A) Fill in the table. Arrival Rate (Lambda) Average interarrival time Service Rate (Mu) Average service time Utilization S Ca, Cs
B) What is the average utilization of the employee?
C) What is the average number of customers in line?
D) What is the average number of customers in the system?
E) What is the average waiting time in line?
F) What is the average waiting time in the system?
Discuss the value of marketing to the consumer, the stakeholder and stockholder. Address the following: a. the value you place on marketing b. the value of marketing to customers a
In essay form how will learning managerial problem solving help you later in life in you job
1. Name some performance dimensions more common in service than manufacturing operations. Answer: These are the dimensions listed. Services tend to be more intangible and tailo
To compete more effectively, your organization is considering a profit sharing plan to increase employee effort and to encourage employees to think like owners. What are the potent
A production process consists of a three-step operation. The scrap rate is 19 percent for the first step and 10 percent for the other two steps. a. If the desired daily output
explain how a supply chain management would enhance profitability with an analysis of supply chain network
Describe the advantages and disadvantages of the scientific method and qualitative approaches to research
Who are involve in top management ? Top management level involves Board of Directors, Chief Executive and General Manager and Managing Directors.
Explain the importance of performance appraisal. Significance of performance appraisal: This is helpful in operational decisions of personal management relating to pay rais
Helter Industries, a company that produces a line of women's bathing suits, hires temporaries to help produce its summer product demand. For the current four-month rolling schedule
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