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Assume a drive-up teller window at a bank. Customers arrive at the rate of 25 per hour. The teller can serve one customer every two minutes. Assume exponential inter-arrival and exponential service rates. Determine: A) Fill in the table. Arrival Rate (Lambda) Average interarrival time Service Rate (Mu) Average service time Utilization S Ca, Cs
B) What is the average utilization of the employee?
C) What is the average number of customers in line?
D) What is the average number of customers in the system?
E) What is the average waiting time in line?
F) What is the average waiting time in the system?
One group of 20 trainees estimated a total overall monthly cost benefit of $336,000 related to business improvements and showed an average 70 percent confidence level with that est
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Profits have been decreasing and power plant executives are considering whether to use a production process that decreases costs (and therefore increases profits) but adds to the p
As an entrepreneur, how would you go about doing a job analysis for the first employee you are going to hire in your new business? What are the three steps in completing a job anal
Q. Define the investigation of the purchasing department. Investigation of a purchasing department: It is the responsibilities of a purchasing department. a. Receiving material
Give an essay on Porter's 5 forces industries (the auto or shoe industry) A 75 to 100 words/references.
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Discuss the importance of employees and information technology in the delivery of service quality. Use two examples of service firms to help support your discussion
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