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Question:
(a) Explain what Deming meant by the following statements? What happens if you do not fulfill those principles?
(i) Institute leadership.
(ii) Drive out fear.
(iii) Institute a programme of education and retraining.
(b) Quality management implementation, by its definition and application, means change in the way things are done, or are expected to be done.
Describe why however there is resistance to change and how this could be reduced?
Question: (a) A famous man once said: "If you do not know where you are going, how will you know how you will reach your destination". This sentence captures the importance of
What do you mean by variable costs? Variable costs conversely, tend to vary directly along with the volume of output. Illustrations of variable cost are as given below: direct
Define the Resource Histograms in short. Resource histograms A resource histogram is a column (or bar) chart which demonstrates the number of resources allocated to a pro
Three Dimensional Model These are scale models of a facility and more nearer to the real situation as besides length and width they show height of the facility also. Models ar
What do you mean by differentiation in organisation structure? Differentiation implies differences in cognitive and emotional orientation in between managers in various departm
Name an approach to systems implementation? Matrix operation.
The steps to create a run chart are: 1. Identify the process to be observed: Ensure that the process involves some kind of repeatable activity in which results remain consis
Objectives of ISO 9000 The basic objectives of ISO 9000are : 1. To facilitate international trade of goods and services. 2. To obtain competitiveness by obtaining
Describe the incremental approach to testing represented by the orderly unit (module) test. Unit (module) test: Along with the incremental approach to testing, every unit
How is a network diagram constructed? A network (critical path) diagram constructed by: • Needs a pencil, ruler and 2P coin or some stencil otherwise coin for an ideal circl
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