Question:

Employees are among a company's most important assets. Without qualified and motivated employees, a company cannot succeed.

(a) List the steps in a typical recruiting process and highlight the steps that involve interaction with the potential job candidate.

(b) Identify problems in the recruiting process that might lead a candidate to develop a negative opinion of the company.

(c) How might an effective information system reduce the potential for these problems?

(d) Assume you are the HR manager at a large manufacturing company. What metrics or measurements would you develop to assess the performance of the Production Supervisor, the Sales Manager and the Chief Accountant?