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Question 1
(a) Explain on the process of communication, laying emphasis on the various elements that characterise the communication process.
(b) What are the different goals of communication? What are the different levels at which communication occurs?
Question 2
(a) Prepare an application letter for the post of graphic designer at VISTAL Ltd.
(b) Prepare a letter of complaint to a restaurant where, according to you as a customer, the service and food were below standard.
Question 3
(a) Explain the various types of leadership that may occur in small group.
(b) Discuss the reflective-thinking method, including the principal tasks of a group at each stage and the responsibilities of every participant in each group.
QUESTION 1 Elaborate on the communication skills that you believe employees should possess in order to ensure that customers are satisfied with the services provided by organis
The major environmental pressures are summarized as the three Cs Customers competition and change. 1. Customers today known what they want what they are willing to pay
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Organisations strategic position - business model: 1. Briefly, what are the products and/or services, as well as its geographic scope, of your chosen organisation? 2. Using
Problem 1 (a) Exposure to mass media is the cultural universal that defines the modern world. Explain the influence of the mass media on gender roles. (b) Cultural diversit
Indicate how each of the listed variables(GDP, consumption and interest rates change in each of the following separate events. Briefly explain. a. The recent strengthening of t
You just got an important request from the organization's President to conduct an audit of the company's current appraisal system. By far the most problematic and volatile issue a
QUESTION 1 Write short notes on the following- (a) Non-verbal communication (b) Information overload (c) Identify the four categories of cultural differences that need
Question: (a) Managers, engineers and experts often plan their actions before acting upon any issue. But planning is successful, only if, there are appropriate control proces
Micro credits have recently been promoted in Europe to deal with the problem of unemployment and encourage economic growth. This has been done by providing an opportunity for both
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