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Question 1
(a) Explain on the process of communication, laying emphasis on the various elements that characterise the communication process.
(b) What are the different goals of communication? What are the different levels at which communication occurs?
Question 2
(a) Prepare an application letter for the post of graphic designer at VISTAL Ltd.
(b) Prepare a letter of complaint to a restaurant where, according to you as a customer, the service and food were below standard.
Question 3
(a) Explain the various types of leadership that may occur in small group.
(b) Discuss the reflective-thinking method, including the principal tasks of a group at each stage and the responsibilities of every participant in each group.
Kaizen is the Japanese term for continuous improvement. The kaizen concept was pioneered by in Japan by Toyota as a daily challenge to all its employees to improve their process
QUESTION 1 a) Differentiate clearly the concepts "Organizational Climate" and "Organizational Culture". b) Organizations make use of two different approaches for managing or
QUESTION 1 An effective team is one which achieves its tasks and satisfies its members. (a) Show, with examples, the characteristics of an effective team? (b) Describe ho
What are the types of participation worker? Types of Worker’s Participation are as follows: Worker’s participation into management may take several forms, for example:
hi there I''m studying for oil and gas management, how could you help me? thanks
What are the benefits of leaving the allocation of country resources to the price mechanism? Ans) The main conditions needed are: 1. Either a finite number of agents or goods
1.Determination to enter a new territories. 2.To decide to enter a new market or not. 3.To determine how much production capacity to be builds up. 4. Helpful in deciding t
How should handled a good grievances? A good grievances handling must: a. It must be simple, easy to know and to operate b. It must settle grievances at lower level c.
With the best of process planning and control certain defect may still be revealed during assembly or in final inspection. In that situation proper investigation must be
Question 1: (a) Explain the purpose and relevance of a business plan within the hospitality sector. (b) Discuss the importance and role of market research within business pl
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