Explain the term total quality management, Operation Management

Assignment Help:

Explain the term Total Quality Management (TQM).

Total Quality Management (TQM): It is a system approach to quality in all spheres of the organisation. TQM implies meeting the requirement of internal or external customers consistently by continuous enhancement in the quality of work of all workers. Total in quality management tends for an overall integrated approach to all features of quality, all domains of system with organisation, people, time, resources, hardware/software and even management committees. Total quality management is a management approach of organisation, cantered on quality, based upon participation of all its members and tending at long term success by customer delight and benefits to the members of the organisation and society.  Total quality management sustains on four pillars namely systems; top Management commitment, Statistical Process controls (SPC) Tools and Team work. The principal objectives of TQM are:-

(i) Customer Focus that is Customer Delight.

(ii) Continuous enhancement as a culture of the organisation that should be the way of life.

(iii)  Focussed, relentless and continuous cost reduction.

(v)  Focussed, relentless and continuous quality improvement.

(vi) To create an organisation where everyone is working in the direction of making their organisation the best within its business and to capitalize in the sense of achievement and within in a world-class organisation.


Related Discussions:- Explain the term total quality management

Explain company follow a plan of concentrated manufacturing, You are the CE...

You are the CEO of a chemical company that produces sulphuric acid, an acid that is used as an input in a wide variety of industrial products. The company has a good reputation in

Location decision and layout selection, 1. general procedures for making lo...

1. general procedures for making location decision 2. factors to consider in layout selecgtion

Explain what strategic objectives in traditional approach, Lincoln electric...

Lincoln electric is gradually moving toward using a more traditional approach to pay, putting less emphasis on earnings at risk. What strategic objectives would lead the company to

Examine netflix''s current strategy, Evaluate Netflix's current strategy an...

Evaluate Netflix's current strategy and determine if the strategy is sustainable. Identify a Netflix strength may be leveraged in the market place to ensure a competitive advantage

Explain change effect medical institutions, In your opinion do you think To...

In your opinion do you think Tort Reform will benefit the patients or the medical practitioners? How will this change effect medical institutions?

Explain what will happen to the eoq, Part 1: A company is using the Econ...

Part 1: A company is using the Economic Order Quantity (EOQ) model to manage its inventories. Suppose its inventory holding cost per unit per year doubles while the annual deman

Describe the key factors of bric economies., The G Banking Group recently r...

The G Banking Group recently reported that it was off shoring (moving) its back-office operations from European country D to India where it already has some significant operations.

Determine a transportation schedule, Question: A company has to make pr...

Question: A company has to make product deliveries from one of its four warehouses to customers in three areas. The table below shows the transportation costs (Rs) per product,

C) Role of computers in Production/Operations Management, c) Role of comput...

c) Role of computers in Production/Operations Management

Evaluation of the process design, Evaluation of the Process Design On...

Evaluation of the Process Design One of the objectives in designing the process flow is to ensure that goods and services are produced at minimum cost. A major problem confro

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd