Explain the term total quality management, Operation Management

Assignment Help:

Explain the term Total Quality Management (TQM).

Total Quality Management (TQM): It is a system approach to quality in all spheres of the organisation. TQM implies meeting the requirement of internal or external customers consistently by continuous enhancement in the quality of work of all workers. Total in quality management tends for an overall integrated approach to all features of quality, all domains of system with organisation, people, time, resources, hardware/software and even management committees. Total quality management is a management approach of organisation, cantered on quality, based upon participation of all its members and tending at long term success by customer delight and benefits to the members of the organisation and society.  Total quality management sustains on four pillars namely systems; top Management commitment, Statistical Process controls (SPC) Tools and Team work. The principal objectives of TQM are:-

(i) Customer Focus that is Customer Delight.

(ii) Continuous enhancement as a culture of the organisation that should be the way of life.

(iii)  Focussed, relentless and continuous cost reduction.

(v)  Focussed, relentless and continuous quality improvement.

(vi) To create an organisation where everyone is working in the direction of making their organisation the best within its business and to capitalize in the sense of achievement and within in a world-class organisation.


Related Discussions:- Explain the term total quality management

Explain organizations need to calculate a threshold, Why do organizations n...

Why do organizations need to calculate a threshold for a reorder? How could this affect sales?

Explain methods of ''on - the job training'' for managers, Explain methods ...

Explain methods of 'On - the Job Training' for Managers. Methods of 'On - the Job Training' for Managers : (i) Experience: In this method a person who is to do something a

Explain how long is each production cycle, Your company manufactures turbin...

Your company manufactures turbine blades for engines in production batches for each type. For one type of blade, the A39T, you have an annual demand of 10,000 units. It costs you $

Explain transnational model, Q1. Is changing the organization's domain a fe...

Q1. Is changing the organization's domain a feasible strategy for coping with a threatening environment? Can you think of an organization in the recent news that has changed its do

Difference among purchasing and supply management, What is the difference b...

What is the difference between purchasing and supply management?

Theory of constraints in a company, Theory of Constraints in a Company ...

Theory of Constraints in a Company The XYZ Group is one of the largest landscaping companies in the United States. Sixty per cent of the business is landscape maintenance; the

Efficiency of the organisation, Question : Describe as to how the maint...

Question : Describe as to how the maintenance planning will help improve the effectiveness and efficiency of the organisation Advantages of having planning as an exclusive f

Conscientiousness is a big five dimension that includes, Conscientiousness ...

Conscientiousness is a big five dimension that involve the traits of being-----------------1.unworried; secure and relax/2.imaginative and broad minded/3.responsiable; dependable a

Explain the importance of learning curves, Describe the importance of learn...

Describe the importance of learning curves in a services-based operation and how they can be used to increase organization efficiency. Please provide a specific example.

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd