Explain the term total quality management, Operation Management

Assignment Help:

Explain the term Total Quality Management (TQM).

Total Quality Management (TQM): It is a system approach to quality in all spheres of the organisation. TQM implies meeting the requirement of internal or external customers consistently by continuous enhancement in the quality of work of all workers. Total in quality management tends for an overall integrated approach to all features of quality, all domains of system with organisation, people, time, resources, hardware/software and even management committees. Total quality management is a management approach of organisation, cantered on quality, based upon participation of all its members and tending at long term success by customer delight and benefits to the members of the organisation and society.  Total quality management sustains on four pillars namely systems; top Management commitment, Statistical Process controls (SPC) Tools and Team work. The principal objectives of TQM are:-

(i) Customer Focus that is Customer Delight.

(ii) Continuous enhancement as a culture of the organisation that should be the way of life.

(iii)  Focussed, relentless and continuous cost reduction.

(v)  Focussed, relentless and continuous quality improvement.

(vi) To create an organisation where everyone is working in the direction of making their organisation the best within its business and to capitalize in the sense of achievement and within in a world-class organisation.


Related Discussions:- Explain the term total quality management

Describe difference between a mission and vision statement, Explain the dif...

Explain the difference between a mission and vision statement. Discuss why mission statements are important in performance improvement and why a solid mission statement (describing

Compute the expcted inflation rates for each year, The Fed is concerned wit...

The Fed is concerned with interest rate levels and the possibilitiy of inflation. Given the gollowing information, calculate the expected inflation premiums over hte next three yea

Office management, how can we cover and understand the gaps in our company?...

how can we cover and understand the gaps in our company? and what is the slosh-an

Process through bank supply its customer with cash on demand, 1. Think of f...

1. Think of four different processes by which a bank might supply its customers with cash on demand. Answer: Examples: over-the-counter at branches, by ATM dispensers in shoppin

Explain what is cube per order index policy, What is Cube per order index p...

What is Cube per order index policy, and state any real life application to this warehouse policy.

Explain stakeholder relationships and social responsibility, Watch this Vid...

Watch this Video "Blue jean waste". Describe your reaction to this video and how you would respond if you were a leader of one of the corporations involved. In your journal entry

Explain what is the largest stnd dev, The Good Chocolate Company. Specifica...

The Good Chocolate Company. Specifications for the 12-ounce bar are 330 grams to 350grams. What is the largest stnd dev, in grams, and still considered capable of ave fill of 340 g

Accounting, describe the element that makeup TQM as amoderv philosophy and...

describe the element that makeup TQM as amoderv philosophy and quality mangementsamodern

Describe regards to ethical business practices, I have a question in regard...

I have a question in regards to ethical business practices. Businesses are concerned with their profits, most directly sustaining and improving. One business comes to mind, Apple.

Explain evaluating the personal requests of employees, 1. do managers like ...

1. do managers like janis blancero face a more complication when evaluating the personal requests of employees versus evaluating employee's individual work performance ? explain ?

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd