Explain the term total quality management, Operation Management

Assignment Help:

Explain the term Total Quality Management (TQM).

Total Quality Management (TQM): It is a system approach to quality in all spheres of the organisation. TQM implies meeting the requirement of internal or external customers consistently by continuous enhancement in the quality of work of all workers. Total in quality management tends for an overall integrated approach to all features of quality, all domains of system with organisation, people, time, resources, hardware/software and even management committees. Total quality management is a management approach of organisation, cantered on quality, based upon participation of all its members and tending at long term success by customer delight and benefits to the members of the organisation and society.  Total quality management sustains on four pillars namely systems; top Management commitment, Statistical Process controls (SPC) Tools and Team work. The principal objectives of TQM are:-

(i) Customer Focus that is Customer Delight.

(ii) Continuous enhancement as a culture of the organisation that should be the way of life.

(iii)  Focussed, relentless and continuous cost reduction.

(v)  Focussed, relentless and continuous quality improvement.

(vi) To create an organisation where everyone is working in the direction of making their organisation the best within its business and to capitalize in the sense of achievement and within in a world-class organisation.


Related Discussions:- Explain the term total quality management

Compare all partial factor and total factor productivity, Consider - a smal...

Consider - a small manufacturing company which produces high quality furniture has provided the following data: Compare all partial factor and total factor productivity for

Line Balancing, #What do you understand by “line balancing”? What happens i...

#What do you understand by “line balancing”? What happens if balance doesn’t exist?uestion..

GAME THEORY, In a rectangular game, pay-off matrix of player A is as follow...

In a rectangular game, pay-off matrix of player A is as follows: Player B B1 B2 Player A A1 A2 i) Solve the game. ii) Write down the pay-off matrix of B and then, solve the g

Explain the building blocks of competitive advantage, Discuss the building ...

Discuss the building blocks of competitive advantage and the role a manager should play in achieving this advantage.

Operations layout systems, After completing your program in the University,...

After completing your program in the University, you would want to establish your own business. Relate your choice of business to any of the types of operation layout systems

Explain actionable claim based on unlawful retaliation, Marta is 57 and has...

Marta is 57 and has been a store manager for Ambrose & Company for 10 years. Ambrose & Company is a retail store for fashion forward women. Ambrose undergoes a restructuring and re

Explain adequately staff the office, Recommend one specific way that Thomas...

Recommend one specific way that Thomas can adequately staff the office in light of the many problems he has already experienced. Be sure to keep in mind the cultural issues that pl

Suitability of continuous or flow production, Suitability of continuous or ...

Suitability of continuous or flow Production In order that flow methods can operations satisfactorily a number of requirements must be met: 1.There Must be Substantially cons

Line balancing, What do you understand by “line balancing”?

What do you understand by “line balancing”?

What are two reasons project management is not good, What are two reasons p...

What are two reasons project management is not well done in corporations? Why? What are some specific examples?

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd