Explain the most competent and respected individuals dictate, Operation Management

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Norms are the unwritten rules that specify appropriate and expected behaviour in teams. Which of the following statements is most true about norms in a team? a. It is best to not impose norms of behaviour on a team, but rather, empower the team to develop its own norms over time b. Norms take time to develop in a team and emerge slowly as the team matures c. Many norms develop within the first few minutes of a team's first meeting d. The most competent and respected individuals dictate the norms for the team


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