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QUESTION
(a) Communication in business organizations is essential to transfer information from one level to another and the effectiveness of management largely depends upon it. It includes all day-to-day exchange of information within the organization as well as with outside stakeholders.
(i) Explain the main types of communication networks that exist in organizations
(ii) Discuss every element it consists of and highlight their respective purposes, advantages and disadvantages.
(b)
(i) Explain the 3 methods of communication at the workplace and the principal advantages and disadvantages of each medium.
(ii) Describe the emerging role and impacts that Information Technology has had on communication methods.
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The country of Changeland has, for many years, operated as a military dictatorship. Last year, however, a people's revolution brought a democratic election for the first time in li
"consumer mind is a black box"-discuss
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Discoss the skills required by the management at different levels of the hierachy
Explain some of the approaches for handling customer complaints and listening to customers
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