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Describe the internal and external environments of 2 real world companies using an environmental scan. What competitive advantages does each company have and what strategies are each company using? How does each company create value and sustain competitive advantage through business strategy? What measurement guidelines is each company using to verify its strategic effectiveness? How effective are the measurement guidelines that each company is using?
A call center employs 1,000 agents. Every month 50 employees leave the company and 50 new employees are hired. How long does the average agent work for this call center?
Compare Google with Facebook. In terms of the five forces of competition, do you feel these companies view one another as competitions? Why or why not?
What is the difference between using an exact optimization technique and a heuristic to solve a problem?
Planning Tools or Techniques General Framework Discuss the Planning function in the context of the work of the manager. Illustrate with a case study. Individual Compone
Describe the differences between productivity and its subcomponents (total measure productivity, partial measure productivity, and multifactor measure productivity) related to prod
What is utility of materials requirement planning second to manufacturing operations? It is evolved by MRP-I. A system which incorporates not only material needs, but all manuf
discuss productivity in the service sector
Explain David McClelland's "Three Needs Theory"
Suppose that you are the manager of a production department that uses 400 boxes of rivets per year. The supplier quotes you a price of $8.50 per box for an order size of 199 boxes
Heterogeneity and Intangibility of Service Products Heterogeneity Service may be variable, difficult to standardise. Intangibility of service products Not ea
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