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QUESTION 1
(a) Explain the importance of communication at work
(b) Identify some major barriers to communication at work
QUESTION 2
Explain how information technology has revolutionised business communication over the last five decades
QUESTION 3
(a) Actions speak louder than words. Do you agree? Why?
(b) Give 10 examples of the various categories of non-verbal communication that may identified in an organisation (10 marks)
(c) How does non verbal communication contribute to business success?
1. WHOM DO YOU THINK RAJENDER WILL EAT WITH? WHY? 2. IF YOU WERE ONE OF THE OTHER FOREMEN, WHAT COULD YOU DO TO MAKE RAJINDER''S TRANSITION EASIER?
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