Explain the front-room and back-room services, Operation Management

Assignment Help:

Identify the front-room and back-room services for the following organizations. Could these services be improved by increasing or decreasing the degree of customer contact? By separating low- and high-contact services?

a. Hospital

b. Trucking firm

c. Grocery store

d. Appliance repair firm


Related Discussions:- Explain the front-room and back-room services

What is a capacity cushion as well why would a firm have one, What is a cap...

What is a capacity cushion and why would a firm have one?

What needed to accurately predict capacity, 1) A process oriented layout wi...

1) A process oriented layout will minimize the total time spent on setting up machines? 2) By increasing the capacity of an operation you improve its efficiency. 3) Standard

Explain customer relationship management marketing, Describe the four-step ...

Describe the four-step framework for one-to-one marketing that can be adapted to CUSTOMER RELATIONSHIP MANAGEMENT marketing?

Attitudes as well bargaining behaviours of the participants, Do you think t...

Do you think the attitudes and bargaining behaviours of the participants in collective bargaining negotiations are more or less important in the final outcome than economic conditi

Calculate the total cost of ordering and carrying clay pots, 1. Garden Vari...

1. Garden Variety Flower Shop uses 1000 clay pots a month. The pots are purchased at $3 each. Annual carrying costs per pot are estimated to be 25% of cost, and ordering costs are

Compute the number of people involved in the processing, Analyze and evalua...

Analyze and evaluate the processing of new application at the CEUPU: - Create a process map for new applications - Calculate the time needed to process an individual application cy

Define what would the average inventory be for this lot size, A chemical fi...

A chemical firm produces sodium bisulfate in 100-pound bags. Demand for this product is 20 tons per day. The capacity for producing the product is 50 tons per day. Setup costs $100

P, Eric johnson determines his costs to be as follows labor $10 dollars per...

Eric johnson determines his costs to be as follows labor $10 dollars per hour Resin $5 per pound cpital expense : 1% per month of investment show the percent change in productivi

Explain how would you make a needs assessment, Suppose you were conducting ...

Suppose you were conducting a marketing analysis for a new textbook about technology management. What would you need to know to identify a market segment? How would you make a need

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd