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Question A List the different approaches to Quality. Describe Juran's views on Quality
Question D a. Explain the factors determining the customer satisfaction. b. Define Design Quality, Expected Quality and Actual Quality and how they influence the customer satisfaction
Question C Write short notes on: a. Quality Function Deployment (QFD) b. Tolerance design
Question D a. Describe Quality Assurance b. "The quality audit is a management tool used to evaluate, confirm or verify activities related to quality. A properly conducted quality audit is a positive and constructive process" Discuss.
Question E a. Explain the main features of Quality Control and Inspection b. Describe the key role of Enterprise Decision Making
Question F Describe the importance of service quality. Describe the measurement of service quality
Population is the entire aggregation of cases that meet the designated set of criteria. It includes a complete set of persons or objects that possess same characteristics that
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PERIODICALS SELECTION: In Section 8.2, you have seen that acquisition work includes three distinct phases of activities. Periodicals selection is the fist phase. The selection
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Problem 1 Radio, as a medium of communication, functions in two main ways: it serves the individuals; and it operates on behalf of the society (Leish, 2007). Using suitable exa
Modern Catalogue - evolution of catalogue: The 19 th century was an age of great many codes: Catalogue was considered a finding list with the Bodleian concept of literary uni
Issues of Periodicals and Non-Book Material-Storing, Shelving and Arrangement: Most libraries have periodical collections, the current issues having to be display for browsing
Study carrel -Reader Activity Area of library building -library managenent Study carrels are exclusive areas, located in quieter and undisturbed part of the library, which are
It is one thing to understand the basic importance of being a media literate individual of knowing its basic elements and necessary skills. It is quite another to live a media lit
Question 1 Explain any five common entrepreneurial traits Question 2 Write a sort note on SWOT analysis Question 3 Explain any five sources from which an entrepren
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