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Question A List the different approaches to Quality. Describe Juran's views on Quality
Question D a. Explain the factors determining the customer satisfaction. b. Define Design Quality, Expected Quality and Actual Quality and how they influence the customer satisfaction
Question C Write short notes on: a. Quality Function Deployment (QFD) b. Tolerance design
Question D a. Describe Quality Assurance b. "The quality audit is a management tool used to evaluate, confirm or verify activities related to quality. A properly conducted quality audit is a positive and constructive process" Discuss.
Question E a. Explain the main features of Quality Control and Inspection b. Describe the key role of Enterprise Decision Making
Question F Describe the importance of service quality. Describe the measurement of service quality
TYPES OF CATALOGUE: You have learnt the definition, objectives and functions of a library catalogue and the physical forms in which it exists, with their distinguished feature
Conflicting Factors: Demand, supply and finance are the three major factors governing collection development. Both demand and supply will be increasing while finance will be a
Pamphlets-binding policy for libraries: Pamphlets are paper covered materials of fewer than fifty pages. Most libraries collect pamphlets and if these materials are to be use
Factors Affecting Materials Handling System The followings four factors material handling system: Production System: There are two basic types of production systems.
Technical Section -Staff Activity Area of library building in library management As mentioned earlier, cataloguing, and classification are the principal technical activities
Purchase Request In the previous section, you learnt about purchase and buy decision where the production manager decides the right part so that it can be used effectively. No
Write a COBOL program to accept three subject marks and to display the total of marks and percentage of marks.
Problem 1 If public relations practitioners are considering establishing a Web presence for themselves as well as their clients, explain some major questions that should be ans
Overview of Project Quality Management The process of ensuring all project activities, that are necessary to plan, design and implement a project are efficient and effective wi
QUESTION a) Public sector projects are being resorted to on a public-private basis. Explain what is public-private-partnership (PPP)? b) What are the benefits of public-priv
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