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Question A List the different approaches to Quality. Describe Juran's views on Quality
Question D a. Explain the factors determining the customer satisfaction. b. Define Design Quality, Expected Quality and Actual Quality and how they influence the customer satisfaction
Question C Write short notes on: a. Quality Function Deployment (QFD) b. Tolerance design
Question D a. Describe Quality Assurance b. "The quality audit is a management tool used to evaluate, confirm or verify activities related to quality. A properly conducted quality audit is a positive and constructive process" Discuss.
Question E a. Explain the main features of Quality Control and Inspection b. Describe the key role of Enterprise Decision Making
Question F Describe the importance of service quality. Describe the measurement of service quality
Types and Structure: Types and Structure The design of a useful schedule normally involved extensive planning, consultation with colleagues and experts, pretesting and rev
assignment on stock market for 10 marks basis
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The Ledger System: In this system, the record is kept in the form of a bound register wherein each page is allotted to a periodical. On top of the page usually, details like
Question 1: (i) Why is it necessary for the rooms division staff to communicate effectively within the department, with other departments of the hotel and with the public? Sup
Question : (i) Define Hospitality and identify its characteristics. (ii) What do you understand by the term "Pineapple tradition"? (iii) Identify 5 factors that are c
RESEARCH TOOLS: Questionnaire and interviews are probably the most frequently used data collection methods in rlursing research. Observation is also an important method
How Does Internet Work? Let us try to know, some of the technicalities relating to the working of Internet. It may be stated that the procedure of Internet's working is associ
Question 1: Show the importance of facilities planning and design with regards to: (i) Land (ii) Esthetics (iii) Space (iv) Buildings (v) Innovation (vi) Acces
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