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QUESTION 1
(a) Define 'A Group' and with the help of a diagram explain the different stages in 'Group Development'
(b) Explain the characteristics of an 'Effective Team'
QUESTION 2
(a) What do you understand by the term 'An Organization'?
(b) Differentiate between 'A Formal Organization' and 'An Informal Organization'
(c) List three factors that are essential in an organization and explain each of the three factors
(d) Define the term 'Management'
(e) Differentiate between Management Effectiveness' and Management Efficiency'
(f) Explain 'An Open System' and 'A Closed System'
ISO 9000 Quality System Standards ISO is the universal hallmark of quality which consists of a family of standards for quality management systems such as ISO 9000.
Purpose of information: A researcher needs information for three purposes. To keep up with new developments in his area of interest; To get acquainted with the state-o
Communication in Negotiations In this section, we will analyse the importance of communication, both verbal and non-verbal. Negotiators understand the importance of effective
Acquisition Sources: As mentioned earlier, supply is another basic factor. Supply means availability of periodicals / serials for acquisition. Information regarding supply can
QUESTION Awards for good performance are increasingly employed within the public service in many countries. These may or may not have a financial value. Performance-related pay
Question : (a) Examine how a feasibility study can be used by a Hospitality Manager. (b) Briefly describe what aspects should be considered in a feasibility study. (c) Co
QUESTION 1 "Values drive behaviour". Discuss with reference to- (1) virtuous values and behaviour (2) how an ethical culture can be developed at the workplace? QUESTI
Personnel: Technical processing work is, perhaps, the area in the whole library work where the highest degree of professional expertise is needed. Therefore, the technical dep
manufacturing firms
Ascertaining Demand: The methodology to be followed in ascertaining users' needs have been discussed in detail, in Unit 5 under Sec 5.2 Users' Studies of this Block 2. In addi
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