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Q 1 The capability index (Cpk) calculates the percentage of items being produced within specifications.
Q 2 Design quality in products refers to the degree to which a product or service design specifications are met.
Q 3 A process that is in six-sigma control will produce no more than two defects out of every million units.
Q 4 ISO 14000 is primarily concerned with environmental management.
Q 5 It is impossible to have zero variability in production processes.
Explain characteristics of organisational development. Characteristics of Organisational Development (i) Organisational progress is an educational strategy for bringing a
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Consider the job of a customer service representative who fields telephone calls from customers of a retailer that sells online and through catalogs. What measures can an employer
Using the IT Savvy four types of the CIO (page 146 IT Savvy), choose a type for each of CIO or IT leaders for all of the cases we have reviewed in this class. Give example of why y
impact of computer integration in operation management
Discuss the strategic importance of layout decisions. How important as these decisions in terms of a company's long-term profitability goals? What are some examples?
A paper mill produces two grades of paper viz., X and Y. Because of raw material restrictions, it cannot produce more than 400 tons of grade X paper and 300 tons of grade Y paper i
What qualities do you think supervisors take into consideration when choosing whom to give a promotion to at work?
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