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Q 1 The capability index (Cpk) calculates the percentage of items being produced within specifications.
Q 2 Design quality in products refers to the degree to which a product or service design specifications are met.
Q 3 A process that is in six-sigma control will produce no more than two defects out of every million units.
Q 4 ISO 14000 is primarily concerned with environmental management.
Q 5 It is impossible to have zero variability in production processes.
The value chain priorities can be quite different for firms taking different business strategies. Create examples of value chains for three firms- one using cost leadership, anothe
Discuss customer service level for an inventory system within the context of quality management
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A large municipality (250,000 citizens) is trying to decide where to locate a new community recreational center. The problem is relatively unstructured. There is a decision quality
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