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Q 1 The capability index (Cpk) calculates the percentage of items being produced within specifications.
Q 2 Design quality in products refers to the degree to which a product or service design specifications are met.
Q 3 A process that is in six-sigma control will produce no more than two defects out of every million units.
Q 4 ISO 14000 is primarily concerned with environmental management.
Q 5 It is impossible to have zero variability in production processes.
Discuss the concept of a career. What are the Four Career Stages- List each one with its specific characteristics
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Understanding or Knowing Customer - Customer Satisfaction and Service Quality Involves making the effort to understand the customer's needs. It involves: learning the customer
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Netflix would be an example of which of the following approaches to managing customer induced variation? Cost penalties Uncompromised reduction Classic reduction Classic accomm
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Why is it important for groups and teams to have a balance of conformity and deviance and a moderate level of cohesiveness?
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