Explain the capability index, Operation Management

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Q 1 The capability index (Cpk) calculates the percentage of items being produced within specifications.

Q 2 Design quality in products refers to the degree to which a product or service design specifications are met.

Q 3 A process that is in six-sigma control will produce no more than two defects out of every million units.

Q 4 ISO 14000 is primarily concerned with environmental management.

Q 5 It is impossible to have zero variability in production processes.

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