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Question 1:
Name and explain the three types of CRM that you know about?
Question 2:
a. Name the Seven best practices in making vision and values work.b. Give three examples of strong business visions.
Question 3:
The main attraction of the Strategic Framework for CRM is that it can enable organizations to identify and address those CRM issues which are preventing them from achieving better performance. In considering each of the five CRM processes, name the 5 key processes and what are the fundamental questions organisations need to ask themselves about?
meaning n stages
QUESTION 1 (a) By using a diagram, fully explain the steps of the communication process. (b) Elaborate on five barriers that affect communication arising from individuals ha
How will you influence people to strive willingly for group objectives in your organization (target bases industry)? apply your interpesonal influence throught communication proces
explain the points of nature of controlling? explain the objectives of controlling?what is resistance to control?explain the approaches to goal formulation?explain the steps of pla
greening an organisation and the effects that might affect greening an organisation
Which factors are the productions and manufacturing budget based? The productions and manufacturing budget based is based onto: 1. Sales budget, 2. Factory capacity (Prod
you may
Explain the difference between a Relation Schema and a Relation Instance, Database Management System
How organizations like Pepsi response to ethical issues?
Briefly describe two strategic businesses- IT alignment perspectives, proposed by Henderson and Venkatraman (1993), where the IT strategy is the "enabler" of business strategy. For
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