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Question 1 Explain the various principles of Quality Management Systems
Question 2 Explain scope and goals of ISO/TS 16949
Question 3 Explain the procedures and benefits of SA 8000
Question 4 Explain the maturity levels of People Capability Maturity Model (People CMM)
Question 5 What is ISO 22000? Describe the key elements. What are the benefits of ISO 22000?
Question 6 What is business excellence? Describe core themes of excellence
Developing a Project Management Culture Moving the organisation to embrace a "project management culture" takes time and patience. The initial step an organisation can take is
Question 1: National and International economic trends tend to have an influence on the demand for the hospitality industry. Discuss six (6) main measures that the hotel sector
M e t r i cs Metrics is defined as the measurement to determine the degree of the conformance to the specifications. This measurement allows the organisation to improv
Information Services: In that part we shall discuss eight types of information services: Current Awareness Service (CAS) Selective Dissemination of information (SDI)
Question 1: Describe the main responsibilities of a hotel manager. Support your answer with local examples. Question 2: Define Expectations in your own words and discu
Mechanisms The first step towards HRD is to set up a unit in the organisation to deal exclusively with personnel development programmes. The mechanisms to implement these prog
explain the food & beverages control cycle in details
Question: "Web-based training is part of the biggest change in the way our species conducts training since the invention of the chalkboard or perhaps the alphabet. The developm
Probability Sampling: Probability sampling involves the use of random selection process to select a sample from members or elements of a population. The goal of probabi
QUESTION 1 (a) Every organisation must focus on quality performance. With the help of a schematic diagram, define the following terms as applied to management performance and i
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