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Lucille Jenkins, the CEO for the Durham International Manufacturing Company (DIMCO), believes that the company can significantly increase its operating profit by implementing supply chain management. DIMCO manufacturers a variety of consumer electron products (from hair dryers to humidifiers to massagers) for the world market. Lucille believes that DIMCO has already integrated its internal processes and is ready to proceed with external integration. However, she is certain as to which direction to take. Should the company work on integrating the suppliers of the distribution first? Currently, DIMCO uses approximately 1350 different components and/or raw materials in manufacturing its product line. Those components and raw materials are purchased from approximately 375 different suppliers around the world. In terms of distribution, DIMCO currently sends its finished products to a central warehouse that supplies 10 regional distribution centers (RDC); 6 are domestic and 4 are located outside of the United States. Each RDC supplies an average of 12 local distributors that each supplies an average of 35 retailers. Lucille is looking for advice. 1. Briefly describe DIMCO's supply chain 2. What are the advantages that DIMCOO can gain by implementing supply chain management? 3. What would recommend DIMCOO attempt next? Should it work on integrating the suppliers or its distributors first? Or should it work on both simultaneously? 4. What are your recommendations with regard to the external suppliers? 5. What are your recommendations with regard to the external distributors?
Using the information about Pal's Sudden Service provided in this chapter, apply Hill's generic strategy framework in a similar fashion as the McDonald's example. How do the strate
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What do your contingency plan in case your plan of action doesn't work?
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