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What are your thoughts on this article ?According to an article dated February 24, 2013 in the Tech section USA Today News (electronic issue), many employers maybe missing out on highly qualified employees as the job market rebounds. Many of the employers have not updated or optimized the websites for taking applications on mobile and smart tablet devices. According to the article in USA Today, "Highly valued talent who (value) themselves or their time won't tolerate an inefficient application process," says Hope Gurion, Chief Development Officer of CareerBuilder, a top employment website owned in part by Gannett, USA Today Parent Company". So I'm thinking that this could be quite cumbersome to operations management if these companies don't keep up with technology to recruit the needed quality human resources to help turn with inputs into outputs
A call center employs 1,000 agents. Every month 50 employees leave the company and 50 new employees are hired. How long does the average agent work for this call center?
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