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Jeremy Moss's credit card was billed $450.00 by the Langford Inn. The charge was a "no-show" charge that resulted from Mr. Moss not arriving at the hotel on a night that "he" had reserved, via the hotel's Web site, two rooms (at $225.00 each). The hotel had been sold out that night, and the rooms, in keeping with hotel policy, had been held for Mr. Moss until 4:00 A.M. the next morning. Mr. Moss contacts the hotel when he receives his credit card statement and protests that he never made the reservations. The reservation data collected on the Web site lists Mr. Moss's actual address and his home telephone number as well as the credit card number billed by the hotel. Mr. Moss, however, still maintains that he did not make the reservation, and thus demands that the "no-show" billing be removed from his card. Do you believe the hotel is justified in charging Mr. Moss for the no-shows? Be specific (Write a company policy) and how could this hotel prevent such misunderstandings in the future.
The Fido Dog Food Company wishes to introduce a new brand of dog biscuits (composed of chicken and liver-flavoured biscuits) that meets certain nutritional requirements. The liver-
A special coffeehouse sells Colombian coffee at a fairly steady reat of 30 pounds per month. The beans are purchased from a local supplier for $3.20 per pound. The coffeehouse esti
Your organization plans to acquire 250 new portable computers. The finance vice president has asked you to lead a project team assigned to define users' computer hardware needs and
Explain cost benefit analysis. Cost Benefit Analysis: This analysis is a mathematical technique for decision-making. This is a quantitative technique used to estimate the eco
1. Develop an lD score for the current layout. What problems can you identify with the current layout? 2. Use trial and error to come up with a better layout that lowers the lD
The perceptual distortion of projection can be controlled thru a high degree of/ 1.ethical behaviour/2.cognitive consistency/3.emotional discernment/4. self-awareness and empathy/5
Mark Gershon, owner of a musical instrument dis-tributorship, thinks that demand for guitars may be related to the number of television appearances by the popular group Maroon 5 du
what are the direct responsibilities of operations managers?
All of the following are examples of protected opposition except: a. Threatening to file a formal complaint alleging discrimination b. Refusing to obey an order because of a reason
A survey performed by Simmons Market Research investigated the percentage of individuals in various age groups who indicated they were willing to pay more for environmenlal.ly frie
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