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Why does the Baltzan text draw a distinction between e-business and e-commerce?
• The Baltzan text lists four challenges for Web-based e-business (pp. 103 - 104). See if you can provide an example of each of these; or, explain the meaning of each with an example.
• Identifying Limited Market Segment -
• Managing Consumer Trust -
• Ensuring Consumer Protection -
• Adhering to Taxation Rules -
• How has the internet facilitated the development of E-Commerce?
• When we think about E-Commerce we usually think of going to a web site (e.g. Amazon.com) and ordering something. That is a "Sales" function but how else have companies used technology capabilities to improve other aspects of their operations, e.g. "Marketing", "Operations", "Logistics"
Why do firms segment consumer markets? Enumerate the major segmentation variables and provide real-life examples of segmentation done by firms for their products/services.
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