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QUESTION 1
(a) Every organisation must focus on quality performance. With the help of a schematic diagram, define the following terms as applied to management performance and illustrate each in the context of a public sector organization
i. Economy
ii. Efficiency
iii. Effectiveness
(b) Equity is a major distinguishing principle governing public services.
i. Define equity
ii. Explain its relevance to the public sector
QUESTION 2
Human Resource Development (HRD) has been recognized as fundamental to promote high-level performance in both public and private organizations
(a) What are the main objectives/dimensions of HRD strategy?
(b) Give a brief outline of Herzberg's two-factor theory
(c) List 5 important factors leading to dissatisfaction in the public service
(d) List 5 important factors leading to satisfaction in the public service
Cost: DDS should be cost-effective. In devising a cost-effective service, all types of costs, viz, direct as well as indirect costs should be taken into consideration. Direct
Constraints There are a number of constraints under which resource sharing networks must operate. Some of these are briefly discussed in this section. Of course, these constra
P ractice Practice can be developed when the community keeps continuous interactions with the domain. The members of the community of practices are the practitioners. They wil
The excellence theory is a general theory of public relations that resulted from a 15- year study of best practices in communication management funded by the International Associat
QUESTION (A) Define personality (B) Explain, with example, the structure of personality according to the psychoanalytic theory (C) Defense mechanisms are unconscious stra
a) Explain why the following security measures are important in e-banking: (i) Data confidentiality (ii) Data Integrity (iii) Access control (iv) Auditing b)
INDIVIDUAL ASSIGNMENT BDS2874 – MANAGEMENT DECISION SCIENCE INSTRUCTIONS TO STUDENT 1. This Assignment is an Individual Assignment and consists of 7 pages including c
1.Critically analyze Mr. Vincent’s reasoning. 2. If you were the professor and you knew what was going through Vincent’s mind, what would you say to Vincent
COMPONENTS OF HRD Organisations should facilitate Human Resources Development by allocating adequate resources to exemplify the HRD philosophy that valuing human beings consci
QUESTION 1 (a) List five required elements of a valid contract. (b) Give one circumstance when a contract can be modified. (c) Give one reason for which a public body may
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