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Pizza USA is a chain of pizza restaurants offers sit down and take out service. Part I as the customer: make a list of the attributes of a pizza delivery of pizza delivery that are important you as a customer. What must a pizza delivery service accomplish so that would make it reasonably satisfied? What could a pizza delivery service do that would make it really unique and create a differential advantage? Part II as the manager: for this part of the exercise, you will be a team member, lists all of you team members, create a master list, group the items on you list under a series of major headings: ex. condition of delivered pizza or quick on time. Make a list of pizza delivery process design requirements that your pizza delivery will have to meet. Think about measurable standards; measures that make your process effectively and efficiently. What do you think that these measures will be useful? (hot pizza when delivered) 1. Make a list of pizza delivery attributes that are important to you as a customer. 2. Combine your list with the lists of a few other class members and categorize the items under a series of major Headings. 3. Make a list of pizza delivery process design requirements. Associate with each requirement a measure that would ensure that the process meets the requirement. 4. Design a process that meets your requirements. Describe it by using a flowchart similar
An assembly line with 7 tasks is to be balanced. The longest task is 8 minutes, the shortest task is 2 minutes, and the sum of the task times is 53 minutes. The line will operate f
Twenty-five samples of size thirty (30) were collected and a total of 48 nonconforming items were found yielding p-bar = 0.064. The three sigma upper control limit (UCL) for a p co
Differentiate between validity and reliability of a selection test. In other words, provide definitions of (1) validity and (2) reliability of a test.
The Soccer World Cup is promoted aggressively to both companies and fans. This is an example of marketing a(n) a. Event b. Idea c. Service d. Plac
Analyze the three primary concerns confronting Thomas regarding the management of this project. Suggest a method of addressing each of the three concerns
What does the future hold for traditional mass-media advertising?
Demand during lead-time for HP printers at a Sam's club store is normally distributed, with a mean of 500 and a standard deviation of 150. The store manager continuously monitors i
A recently negotiated union contract allows workers in a shipping department 21 minutes for rest, 12 minutes for personal time, and 15 minutes for delays for each four hours worked
Compare and contrast the open-systems and open-space methods for large-group interventions.
What do you understand by “line balancing”? What happens if balance doesn’t exist?..
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