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Pizza USA is a chain of pizza restaurants offers sit down and take out service. Part I as the customer: make a list of the attributes of a pizza delivery of pizza delivery that are important you as a customer. What must a pizza delivery service accomplish so that would make it reasonably satisfied? What could a pizza delivery service do that would make it really unique and create a differential advantage? Part II as the manager: for this part of the exercise, you will be a team member, lists all of you team members, create a master list, group the items on you list under a series of major headings: ex. condition of delivered pizza or quick on time. Make a list of pizza delivery process design requirements that your pizza delivery will have to meet. Think about measurable standards; measures that make your process effectively and efficiently. What do you think that these measures will be useful? (hot pizza when delivered) 1. Make a list of pizza delivery attributes that are important to you as a customer. 2. Combine your list with the lists of a few other class members and categorize the items under a series of major Headings. 3. Make a list of pizza delivery process design requirements. Associate with each requirement a measure that would ensure that the process meets the requirement. 4. Design a process that meets your requirements. Describe it by using a flowchart similar
Suzy, a bartender, can serve drinks at the average rate of one every 35 sec. During a hot evening recently, the bar was particularly busy and every 45 sec someone was at the bar as
Code of Conduct in the European Union and Statement of Ethics discuss and compare the two codes from these marketing association. Discuss the similarities and differences between t
Explain Productivity in terms of management. Productivity may be defined as the ratio in between output and input. Output implies the amount produced or the no. of items prod
After working for 30 years, Ramjee Somjee Dutt opted for VRS and started a courier company and did very well in the first four years. He was now looking for expansion of his busine
Paranzino claims she deposit $200,000 in a bank but was given a receipt for only $100,000, but she did not notice the mistake until later. She sued the bank, but attended court ord
I need to explain forecasting, also how it is performed at St. Arnold's Brewery (Houston, TX) also what forecasting error is and if there has been any in the past.
Identify the leadership styels of freed Hammond and May Allison. Apply several of the leadership models to the case, such as the contingency model and the Hersey Balanced situation
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Assume that you are offered a new piece of equipment for $10,000. The equipment will produce 10,000 units per year with a margin of $6.00 per unit. Demand for the product being pro
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