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Pizza USA is a chain of pizza restaurants offers sit down and take out service. Part I as the customer: make a list of the attributes of a pizza delivery of pizza delivery that are important you as a customer. What must a pizza delivery service accomplish so that would make it reasonably satisfied? What could a pizza delivery service do that would make it really unique and create a differential advantage? Part II as the manager: for this part of the exercise, you will be a team member, lists all of you team members, create a master list, group the items on you list under a series of major headings: ex. condition of delivered pizza or quick on time. Make a list of pizza delivery process design requirements that your pizza delivery will have to meet. Think about measurable standards; measures that make your process effectively and efficiently. What do you think that these measures will be useful? (hot pizza when delivered) 1. Make a list of pizza delivery attributes that are important to you as a customer. 2. Combine your list with the lists of a few other class members and categorize the items under a series of major Headings. 3. Make a list of pizza delivery process design requirements. Associate with each requirement a measure that would ensure that the process meets the requirement. 4. Design a process that meets your requirements. Describe it by using a flowchart similar
Using the stakeholder analysis template (appendix B2in the Hilton and Simon text) for a company that you are familiar with, determine the key stakeholder, and categorize them by th
Tobin is an independent contractor for Wagoneer, Inc. While driving to a meeting at Wagoneer's headquarters, Tobin is texting his supervisor at Wagoneer. As a result of his inatten
Which would be the required qualifications to consider an employee for a top management position?
what are the functions of operation management?
Monte Carlo simulation is a technique used as part of: Answer Risk identification Risk assessment Risk monitoring and control Risk handling
Leaders must be held accountable for achieving desired results. What does this mean to you?
1. generate a sports marketing mix for your organization to address the promotion mix of advertising, public relation, sales promotion and pricing 2. Justify market selection de
Volume Flexibility - Customers Needs For a Product The readiness with which the operation systems output can be adjusted in response to sharp changes in customer demand. Produ
Your company manufactures turbine blades for engines in production batches for each type. For one type of blade, the A39T, you have an annual demand of 10,000 units. It costs you $
Why do you think Mary parker Follett's ideas tended to be popular with business people of her day but were ignored by management scholars? Why are her ideas appreciated more today?
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