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Pizza USA is a chain of pizza restaurants offers sit down and take out service. Part I as the customer: make a list of the attributes of a pizza delivery of pizza delivery that are important you as a customer. What must a pizza delivery service accomplish so that would make it reasonably satisfied? What could a pizza delivery service do that would make it really unique and create a differential advantage? Part II as the manager: for this part of the exercise, you will be a team member, lists all of you team members, create a master list, group the items on you list under a series of major headings: ex. condition of delivered pizza or quick on time. Make a list of pizza delivery process design requirements that your pizza delivery will have to meet. Think about measurable standards; measures that make your process effectively and efficiently. What do you think that these measures will be useful? (hot pizza when delivered) 1. Make a list of pizza delivery attributes that are important to you as a customer. 2. Combine your list with the lists of a few other class members and categorize the items under a series of major Headings. 3. Make a list of pizza delivery process design requirements. Associate with each requirement a measure that would ensure that the process meets the requirement. 4. Design a process that meets your requirements. Describe it by using a flowchart similar
Service is the last activity in the Value Chain. Explain how service adds value to a business products and customers.
what are all steps involved in work study
1. How could the Plaza Inn develop a collaborative strategy? Develop a specific plan. 2. How could technology help solve the problems at the front desk? Explain what you propose
From "Matching Supply with Demand" - Cachon/Terwiesch (Highway) While driving home for the holidays, you can't seem to get Little's Law out of your mind. You note that your aver
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What would be an example of a situation where instruction is not necessary to solve a performance problem?
The market for branded athletic footwear is projected to grow a 7-9% annually worldwide during the Year 11-Year 20 period. b 9-11% annually in Latin America and the Asia-Paci
In a 1-2 page paper with a graphic as an appendix, identify a supply network and evaluate the importance of operations management in moving this product through the supply chain to
What is Matrix organisation? Ans: A Matrix organisation is a combination of Project and functional organisation.
Define and discuss the importance of reliability in the selection process.
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