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Pizza USA is a chain of pizza restaurants offers sit down and take out service. Part I as the customer: make a list of the attributes of a pizza delivery of pizza delivery that are important you as a customer. What must a pizza delivery service accomplish so that would make it reasonably satisfied? What could a pizza delivery service do that would make it really unique and create a differential advantage? Part II as the manager: for this part of the exercise, you will be a team member, lists all of you team members, create a master list, group the items on you list under a series of major headings: ex. condition of delivered pizza or quick on time. Make a list of pizza delivery process design requirements that your pizza delivery will have to meet. Think about measurable standards; measures that make your process effectively and efficiently. What do you think that these measures will be useful? (hot pizza when delivered) 1. Make a list of pizza delivery attributes that are important to you as a customer. 2. Combine your list with the lists of a few other class members and categorize the items under a series of major Headings. 3. Make a list of pizza delivery process design requirements. Associate with each requirement a measure that would ensure that the process meets the requirement. 4. Design a process that meets your requirements. Describe it by using a flowchart similar
Factors Affecting Scheduling - External Factors The following factors govern the scheduling and are to be considered before establishing scheduling plan: External Factors:
If random variable X follows the Normal distribution. X~Normal(10,10). Which among the following statements are correct? Answer a. P(X b. P(X=10)=0 c. P(X>8)=1-P(X
Question 1: Illustrate the different types of stores layout Free-Flow Layout Grid Layout Loop Layout Spine Layout Question 2: Describe the ingredient
The chapter notes that in 2010, in roughly two-thirds of U.S. firms, the CEO is also the chair of the board of directors. More broadly this can be viewed as an intermingling of man
Suppose that at any period of time a photo-copier machine can either be working properly, in need of maintenance, in need of minor repair, or in need of major repair. If the photoc
What is Strategic Human Resources Management and how does it link the people with the strategic needs of the business?
Discuss three barriers to effective oral communication and possible remedies. Discuss 3 views of organizational conflict. When is conflict "good?" When is conflict "bad?"
Explain how personal selling can help solve the problem of information overload.
1. What evidence do you find in this case, either explicitly or implicitly, that indicates that Whole Foods Market has a mission, core values, or is practicing decision-making that
Question 1: What are the various decisions Operations Managers are called upon to make in the manufacturing and service Industries for the various operational areas under his r
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