Explain graphically depict the interaction among its lunch, Operation Management

Assignment Help:

Big Bobs Burger Barn would like to graphically depict the interaction among its lunch- ordering customers and its three employees. Customers come into the restaurant and eat there, rather than drive through and eat in the car. Using the brief process descriptions below, develop a service blueprint. (Service blueprints are described in the text on pages 224-226.)

Fry Employee: receive customer order from Counter Employee, retrieve uncooked food, drop food into fry vat, wrap cooked food into special packaging, place wrapped items on service counter.

Grill Employee: receive customer order from Counter Employee, retrieve uncooked food, place food onto grill, build sandwich with requested condiments, deliver sandwich to counter employee.

Counter Employee: take order from customer, transmit appropriate orders to Fry and Grill Employees, transact payment, retrieve drinks, wrap sandwich, package order, and deliver order to customer


Related Discussions:- Explain graphically depict the interaction among its lunch

Operation research, six operators are to be assigned to five jobs with the ...

six operators are to be assigned to five jobs with the cost of assignment in Rs. given in the matrix below. determine the optimal assignment. which operator will have no assignment

Find project labour hours and cost and what profit amount, Midway through t...

Midway through the project your design and production people realize that a 75 percent improvement curve is more appropriate. What impact does this have on the project labour hours

Discuss whether a company must have balance set of managers, Discuss whethe...

Discuss whether a company should have a balance set of managers of equal diversity background as employees. Support your answer.

What are the disadvantages of lean production, What are the disadvantages o...

What are the disadvantages of lean production? Disadvantages of lean production are as illustrated below: • Incessant cost of investment within retraining displaced or reass

Explain flight reservations and vacation packages, Which strategy does this...

Which strategy does this exemplify? Kayak and Orbitz provide their customers with a variety of travel options including flight reservations, vacation packages, flight and hotel opt

Explain can managers improve both simultaneously, A college professor told ...

A college professor told her students, "The purpose of a management course is to teach students about management, not to teach them to be managers." Do you agree or disagree with t

Determine whether ability and motivation is more important, Determine wheth...

Determine whether ability or motivation is more important in selecting the right person for the right job. Explain your rationale.

Explain what is her portfolio''s beta, An individual has $25,000 invested i...

An individual has $25,000 invested in a stock with a beta of 0.8 and another $40,000 invested in a stock with a beta of 2.0. If these are the only two investments in her portfolio,

Long term capacity expansion, Long term Capacity Expansion For the purpo...

Long term Capacity Expansion For the purpose of expansion of the long term capacity of the term the firm may decide to adapt and one more of the followings. 1.The firm may give

Present a crisis management consulting report, Scenario You have been ...

Scenario You have been recently appointed as a crisis manager for a large shared centre located in New York. The main reason for you to be present as a manager is a very high

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd