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Assume that you own a very upscale restaurant (think shearwater at the hotel Del Coronado or the grant grill at the us grant hotel). Business has fallen off greatly at your restaurant because of the economic crisis. List four things that you can do to win back the loyalty of your customer. Explain your choices.
1. Identify the appropriate control charts to use with each scenario and state WHY . a. A hospital is trying to improve its image by changing its menu offerings. It offers a qu
Alternative Control Chart Constructions In this treatment of the subject, description has been of charts with both warning and action limits, and these limits calculated with
Describe some of the cues that might cause a company to suspect there is unmet demand for its products or services. How would you design a test to determine whether your suspicions
Identifying and developing global leaders is a key concern for international companies. Compare and contrast the skills and context of the traditional / national manager with that
Briefly describe McDonald's value chain and discuss how information systems facilitate each component in the chain. How could information technology improve your next trip to McDon
A drug store has two windows available for serving customers, who arrive at a Poisson rate of 40/hr. Service time is exponentially distributed with a mean of 2 min. Only one window
Process Based Layout In this layout machines and services are grouped on a functional basis operation of the same type are performed in the same area. For example all welding
A location analysis for Temponi Controls, a small manufacturer of parts for high-technology cable systems, has been narrowed down to four locations. Temponi will need to train asse
Why would it be harder for heavily unionized organizations to settle on their bargaining targets than for those with a small proportion of unionized employees?
1. A stock out occurs when an item that is typically stocked is not available to satisfy a demand the moment it occurs. 2. A backorder occurs when a customer order cannot be fil
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