Explain dimensional performance matrix, Strategic Management

Assignment Help:

Q. Explain Dimensional performance matrix?

The 6-dimensional performance matrix

Similar to the balanced scorecard, Fitzgerald (1991) created a 6 dimensional performance matrix, initially for service industries.  Like the balanced scorecard both financial as well as non-financial measures can be applied.  This model is also referred to as the results (financial and competitive dimensions) and determinants (quality of service, flexibility, and resource utilisation and innovation dimensions) framework, 'results' are linked to internal business processes which are the 'determinants'.

Results

  • Competitiveness
  • Financial performance

Determinants

  • Quality of service
  • Flexibility
  • Resource utilisation
  • Innovation

 


Related Discussions:- Explain dimensional performance matrix

Define strategic planning, QUESTION Firms often compete with each other...

QUESTION Firms often compete with each other to gain their customers' attention and business. While doing so, each firm tries to chalk out its unique strategy or gameplan. Stra

Doric conversion technologies, Doric Conversion Technologies, Inc. Requi...

Doric Conversion Technologies, Inc. Requirements: 1.      Consider the case study from the perspective of Kantianism and Social contract theory. On the basis of the ethical d

Developing corporate culture, propose a framework of organisational values ...

propose a framework of organisational values that meet the specific strategic and operational needs of an organisation

Arguments for the controllability principle, Q. Arguments for the controlla...

Q. Arguments for the controllability principle?  - It would be considered fairer by a manager if they were not assessed on costs which are not within their own control. This is

What are the essential qualities of negotiators, Question 1: (i) Critic...

Question 1: (i) Critically evaluate this statement: "Disputes can be resolved through use of interest-based negotiations only" (ii) Discuss the prerequisites necessary fo

Assignment, i have many question i need to apply it on Saudi company and i...

i have many question i need to apply it on Saudi company and i need your help

Show the activity based budgeting, Q. Show the Activity based budgeting? ...

Q. Show the Activity based budgeting? Activity based budgeting (ABB) uses cost  'drivers'  for  different  support  resources consumed e.g. machining, quality control or admini

Team development, 1.Describe the stages of team development 2 Justify how ...

1.Describe the stages of team development 2 Justify how to motivate team members to achieve given aim.

How to solve complex econometric question, I have problem in subject econom...

I have problem in subject econometrics, how i get solved questions in econometrics.

International aspects to transfer pricing, Q. International aspects to tran...

Q. International aspects to transfer pricing? The following issues can influence international transfer pricing decisions. Exchange rates e.g. fluctuations in global cur

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd