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Q. Explain Dimensional performance matrix?
The 6-dimensional performance matrix
Similar to the balanced scorecard, Fitzgerald (1991) created a 6 dimensional performance matrix, initially for service industries. Like the balanced scorecard both financial as well as non-financial measures can be applied. This model is also referred to as the results (financial and competitive dimensions) and determinants (quality of service, flexibility, and resource utilisation and innovation dimensions) framework, 'results' are linked to internal business processes which are the 'determinants'.
Results
Determinants
Explain the internal environment by undertaking the internal auditing in the form of management, marketing, accounting, operations/production research and development an management
Whether, a strategy addresses the circumstances in which an company is operating
how to make?
Q. Show the Merits of using return on investment? Merits of using return on investment (ROI) - Relative (percentage) measure so performance can be compared 'relatively' f
What is Restructuring?
What is blue ocean strategy
1. Encourage open communication among team members to support team development 2. Demonstrate ways of resolving conflict among team members
A philosophy that believes traditional or conventional budgeting methods are of little use to management, however beyond budgeting does not believe that budgeting within organisati
Q. Factors about transfer pricing? Does the supplier have a solid track record for delivery e.g. references from other satisfied customers in terms of the quality of servic
explain strategy as an organisational process
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