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Q. Explain Dimensional performance matrix?
The 6-dimensional performance matrix
Similar to the balanced scorecard, Fitzgerald (1991) created a 6 dimensional performance matrix, initially for service industries. Like the balanced scorecard both financial as well as non-financial measures can be applied. This model is also referred to as the results (financial and competitive dimensions) and determinants (quality of service, flexibility, and resource utilisation and innovation dimensions) framework, 'results' are linked to internal business processes which are the 'determinants'.
Results
Determinants
Q. Show the Merits of residual income? Merits of residual income (RI) - Consistent or goal congruence with profit maximisation e.g. an enforced measure of profitability.
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explain the concept of synergy
i need some template on the above statement
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