Explain dimensional performance matrix, Strategic Management

Assignment Help:

Q. Explain Dimensional performance matrix?

The 6-dimensional performance matrix

Similar to the balanced scorecard, Fitzgerald (1991) created a 6 dimensional performance matrix, initially for service industries.  Like the balanced scorecard both financial as well as non-financial measures can be applied.  This model is also referred to as the results (financial and competitive dimensions) and determinants (quality of service, flexibility, and resource utilisation and innovation dimensions) framework, 'results' are linked to internal business processes which are the 'determinants'.

Results

  • Competitiveness
  • Financial performance

Determinants

  • Quality of service
  • Flexibility
  • Resource utilisation
  • Innovation

 


Related Discussions:- Explain dimensional performance matrix

Evolution and revolution in Hi-Fi sector, 1. Identify and discuss strategic...

1. Identify and discuss strategic capabilities (resources and competences) of the chosen company using appropriate strategy tools and identify strengths and weaknesses for the firm

Strategy and organization analysis, AThis assignment provides you the oppor...

AThis assignment provides you the opportunity to integrate the course concepts in a meaningful way to develop a set of recommendations for your organization of choice to become mor

Explain about hopwood’s self-control, Q. Explain about hopwood’s Self-contr...

Q. Explain about hopwood’s Self-control? Self-regulation e.g. members of staff or managers exerting self-control by the modification of their own behaviour.  This is essence de

Explain the concept of core competencies, Question 1: Explain the conce...

Question 1: Explain the concept of core competencies and its main characteristics. Describe the different ways by which core competencies can be developed in an organization.

Define the concept of strategic performance management, (a) Define the conc...

(a) Define the concept of strategic performance management.  (b) Explain how the Balanced Score Card (BSC) is used to connect strategic planning to performance measurement in

Advantages of divisional structures, Advantages of divisional structures ...

Advantages of divisional structures - Quicker decision making e.g. autonomous divisions do not have the long-winded process of a long chain of command when making competitive d

Managing value based management, Q. Managing value based management? ...

Q. Managing value based management? Strategic selection of projects that create high shareholder wealth. Resource allocation and funding should have a recognised oppor

The strategic option of withdrawal might be considered where, An organizati...

An organization is unable to secure enough resources or competence.

Advantages of time study, 1. Output standards are easily convertible into...

1. Output standards are easily convertible into labor costs per unit of output. 2. Output standards facilities scheduling and controlling the flow of production thr

Monitor the performance of a team , 1. Monitor the performance of a team ag...

1. Monitor the performance of a team against given objectives 2. Recommend how to better performance against given objectives.

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd