Explain customer spend at the service desk, Operation Management

Assignment Help:

Sharp Discounts Wholesale Club has two service desks, one at each entrance of the store. Customers arrive at each service desk at an average of one every six minutes. Sharp Discounts Wholesale Club is considering consolidating its two service desks into one location, staffed by two clerks. The clerks will continue to work at the same individual speed of four minutes per customer.

a. What is the probability of waiting in line?

b. How many customers on average, are waiting in line?

c. How much time does a customer spend at the service desk (waiting plus service time)?


Related Discussions:- Explain customer spend at the service desk

A computerised payroll package, A computerised payroll package is an exampl...

A computerised payroll package is an example of a   Data processing system

Changes in employment by sector - operations function, (1) Firstly, conside...

(1) Firstly, consider the changes in employment by sector over the period charted in the figure (1850 - 2000). What factors do you think contributed to the reduction in employment

What is eoq and optimum time between orders, An industrial machine tools ma...

An industrial machine tools manufacturer supplies replacement parts from its inventory. For a particular part, the annual demand is expected to be 750 units. Machine setup costs ar

Who are involve in top management, Who are involve in top management ? T...

Who are involve in top management ? Top management level involves Board of Directors, Chief Executive and General Manager and Managing Directors.

Explain which manufacturing system is more flexible, Three possible manufac...

Three possible manufacturing systems can be used to produce a certain product, 1) ten universal milling machines that work in series, each one is producing a specific geometry, 2)

Political risk for an organisation, Identify, with examples, groups that ma...

Identify, with examples, groups that may represent a significant political risk for an organisation that is considering engaging in Foreign Direct Investment.  When companies a

Define evaluation of the merits or reliability of the source, Share a sourc...

Share a source you are planning to use in writing your Resource Scheduling Methods Analysis Paper. Provide an APA citation for the source. Provide a brief summary of the source, an

Explain coordinated system, You have been named human resource manager for ...

You have been named human resource manager for a company that has 180 employees and no formal base pay system. What steps will you take to developed such a coordinated system?

Define number of units where either choice has the same cost, Stan Fawcett'...

Stan Fawcett's company is considering producing a gear assembly that it now purchases from Salt Lake Supply, Inc. Salt Lake Supply charges $4 per unit with a minimum order of 3000

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd