Explain briefly common types of customer''s behaviour, Operation Research

Assignment Help:

Question:

(a) Distinguish between
(i) a single-channel and a multiple-channel waiting line;
(ii) a birth and a death process with regard to queueing theory.

(b) Explain briefly three common types of customer's behaviour.

(c) A tax consulting firm has three service stations in its office to receive customers who have complaints about their income, wealth and sales taxes. The average rate of arrivals is 7 customers per hour. Each tax adviser spends an irregular amount of time servicing arrivals which have been found to follow an exponential distribution.

The average service time is 15 minutes per customer. Find the

(i) traffic intensity.
(ii) average number of customers in the system.
(iii) average time a customer has to wait before he gets service.


Related Discussions:- Explain briefly common types of customer''s behaviour

Production systems, How can you integrate environmental concerns into produ...

How can you integrate environmental concerns into production systems?

Que, #queSix Operators are to be assigned to five jobs with the cost of ass...

#queSix Operators are to be assigned to five jobs with the cost of assignment in Rs. given in the matrix below. Determine the optimal assignment. Which operator will have no assign

Model building is the essence of the operations research app, Model buildin...

Model building is the essence of the operations research approaches?

Disadvantages of mean deviation - measure of dispersion, Disadvantages of ...

Disadvantages of Mean Deviation a.Mean deviation ignores  the algebraic  signs of the deviations and  such it is  not capable  of further algebraic  treatment. b.It is  no

Solve by computational procedure of big – m method, Example 2 Max Z = 3...

Example 2 Max Z = 3x 1 - x 2 Subject to             2x 1 + x 2 ≥ 2             x 1 + 3x 2 ≤ 3             x 2 ≤ 4     &     x 1 ≥ 0, x 2  ≥ 0   A

Understandibg concepts, what are the preconceptions do you bring to the stu...

what are the preconceptions do you bring to the study of research

Lpp, A paper mill produces two grades of paper viz., X and Y. Because of ra...

A paper mill produces two grades of paper viz., X and Y. Because of raw material restrictions, it cannot produce more than 400 tons of grade X paper and 300 tons of grade Y paper i

Investigate the link between engine wear and mileage, The Association of Ma...

The Association of Malawi Mechanics has commissioned a study to investigate the link between engine wear and mileage. The main focus of the study is to determine whether the mileag

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd