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Question 1:
(a) Explain and discuss in detail, the management functions that are expected of managers.
(b) Using illustrations, show how any one dysfunction in the above management functions might affect the effectiveness of an organisation.
Question 2:
(a) With the support of a diagram, explain the process of decision making, bringing out clearly the importance of each stage in the process.
(b) One of the definitions of ‘motivation' is seen in the given statement: ‘Motivation is an internal state that energises an individual to engage in certain types of behaviours. This process is triggered when the individual experiences a certain need'. You are required to explain the following terms:
(i) needs (ii) drives
(iii) Explain the above-mentioned statement with particular reference to Abraham Maslow's hierarchy of needs theory, supporting your answer with examples.
Treasury Management explain the objective of treasury management as "the management of an organisation's cash flow, its borrowings and its investments, in such a way as to contro
QUESTION 1 For the successful implementation of Total Quality Management (TQM) in any business setting, the latter must concentrate on the components, elements and principles o
T he Organisation initiator The initiator first identifies the need to purchase a particular product or service to crack an organisational problem. Change management is a c
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Reliability: Refers to the accuracy and consistency of a measuring tool. A measure is reliable when an individual remains nearly the same in repeated measurements. Re
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Purchase Order/Contract A purchase order/contract is issued to the supplier/contractor. The offer once accepted by the supplier/contractor becomes a legal contract by which th
You are a manager in the investment industry, whose role is to provide investment portfolio advice and managementto a client, who is your investorprincipal. You should identify t
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