Explain abilities and personalities, Operation Management

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1. Using the terms from this chapter, how would you characterize the teams at ICU Medical Inc.? What are some advantages and disadvantages of giving teams a lot of autonomy to make decisions? 2. Four contextual factors (adequate resources, leadership and structure, climate of trust, and performance evaluation and reward systems) influence team performance. Which of these appear to be present in the above case? If present, are they supportive or unsupportive? how? 3. If you were to compose a team that will be given decision-making responsibility to solve complex problems, what types of members would you select in terms of abilities and personalities? 4. What are some processes losses that are likely to occur in teams such as those at ICU Medical Inc? How can these processes losses be avoided?


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