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Boston Electric Generators has been getting many complaints from its major customer, Home Station, about the quality of its shipments of home generators. Daniel Shimshak, the plant manager, is alarmed that a customer is providing him with the only information the company has on shipment quality. He decides to collect information on defective shipments through a form he has asked his drivers to complete on arrival at customers' stores. The forms for the first 279 shipments have been turned in. They show the following over the past 8 weeks: NO. OF SHIP- REASON FOR DEFECTIVE SHIPMENT NO. OF MENTS INCORRECT INCORRECT SHIP- WITH BILL TRUCK DAMAGED TRUCK WEEK MENTS DEFECTS LOADING LOAD PRODUCT LATE 1 23 5 2 2 1 2 31 8 1 4 1 2 3 28 6 2 3 1 4 37 11 4 4 1 2 5 35 10 3 4 2 1 6 40 14 5 6 3 7 41 12 3 5 3 1 8 44 15 4 7 2 2 Even though Daniel increased his capacity by adding more workers to his normal contingent of 30, he knew that for many weeks he exceeded his regular output of 30 shipments per week. A review of his turnover over the past 8 weeks shows the following: NO. OF NO. OF Total NO OF WEEK NEW HIRES TERMINATIONS WORKERS 1 1 0 30 2 2 1 31 3 3 2 32 4 2 0 34 5 2 2 34 6 2 4 32 7 4 1 35 8 3 2 36 a) Develop a scatter diagram using total number of shipments and number of defective shipments. Does there appear to be any relationship? b) Develop a scatter diagram using the variable "turnover" (number of new hires plus number of terminations) and the number of defective shipments. Does the diagram depict a relationship between the two variables? c) Develop a Pareto chart for the type of defects that have occurred.
Some information about the toyota-production-system-principle just in case
A job shop receives an order for high precision formed parts. The cost of producing each part is approximately $20,000. The customer requires that either 4 or 5 good parts be suppl
On the day his son was born, a father decided to establish a fund for his son's college education. The father wants the son to be able to withdraw $4000 from the fund on his 18th b
You have been named human resource manager for a company that has 180 employees and no formal base pay system. What steps will you take to develope such a coordinated system?
HR planning should be focused on helping the organization achieve its strategic intent, which derives from its vision. These strategies need to both service the short-term, operat
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prepare CPM/PERT chat and determine the shortest time this project can be completed (using crash time )
Question 1: Describe the main growth strategies that a firm can pursue and discuss conditions that favour each strategic option. Support your answer with suitable examples.
what are the factors to be considered when making location decisions
Does incorporation have any impact on business?
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