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Boston Electric Generators has been getting many complaints from its major customer, Home Station, about the quality of its shipments of home generators. Daniel Shimshak, the plant manager, is alarmed that a customer is providing him with the only information the company has on shipment quality. He decides to collect information on defective shipments through a form he has asked his drivers to complete on arrival at customers' stores. The forms for the first 279 shipments have been turned in. They show the following over the past 8 weeks: NO. OF SHIP- REASON FOR DEFECTIVE SHIPMENT NO. OF MENTS INCORRECT INCORRECT SHIP- WITH BILL TRUCK DAMAGED TRUCK WEEK MENTS DEFECTS LOADING LOAD PRODUCT LATE 1 23 5 2 2 1 2 31 8 1 4 1 2 3 28 6 2 3 1 4 37 11 4 4 1 2 5 35 10 3 4 2 1 6 40 14 5 6 3 7 41 12 3 5 3 1 8 44 15 4 7 2 2 Even though Daniel increased his capacity by adding more workers to his normal contingent of 30, he knew that for many weeks he exceeded his regular output of 30 shipments per week. A review of his turnover over the past 8 weeks shows the following: NO. OF NO. OF Total NO OF WEEK NEW HIRES TERMINATIONS WORKERS 1 1 0 30 2 2 1 31 3 3 2 32 4 2 0 34 5 2 2 34 6 2 4 32 7 4 1 35 8 3 2 36 a) Develop a scatter diagram using total number of shipments and number of defective shipments. Does there appear to be any relationship? b) Develop a scatter diagram using the variable "turnover" (number of new hires plus number of terminations) and the number of defective shipments. Does the diagram depict a relationship between the two variables? c) Develop a Pareto chart for the type of defects that have occurred.
Read the case study titled, "Process Strategy at Wheeled Coach" on page 310 in the textbook (Operations Management Tenth Edition). On the basis of your reading and your knowledge o
Can you show me step by step how to solve the following problem? Payments of $20,000 at 6% interest Compounding quarterly What will be the value in 12 years?
Maximum Product Exposure - Facility Layout In layout of retail stores, basic purchases and check-out stations are often positioned remote from the shop entrance, obliging the
You have been asked to set up an assembly line to assemble a computer mouse. The precedence network is shown below; task times in minutes are given in parentheses. There are 480 mi
Consider a $1,000 par value, 7% annual coupon bond. The bond matures in 9 years. Assuming the bonds required return is 10%, what is its current yield? (Semi-annually compounding)
The local hospital's emergency department has 5 trauma bays. On average, patients requiring a trauma bay arrive every 50 minutes (with a coefficient of variation of 1, no seasonali
Question: (a) Write short notes on any five leadership theories and on any three main leadership styles. (b) Your friend has just been appointed team leader at his place o
Construct the dual of the problem minimize Z=3(x1) - 2(x2) + 4(x3), subject to the constraints 3(x1) + 5(x2) + 4(x3) >= 7, 6(x1) + (x2) + 3(x3) >= 4, 7(x1) - 2(x2) - (x
What do you understand by “line balancing”? What happens if balance doesn’t exist?
The project sponsor is the person or group that provides financial resources, in cash or in kind, for the project.
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