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Q. Evaluating the training programme?
Need of evaluation: The main objective of evaluating the training programmes is:
a. To determine if they are accomplishing specific training objectives, that is correcting performance deficiencies.
b. To ensure that any change in the trainee capability are due to the training programme and nor due to the any other conditions.
c. Training programmes should be evaluated to determine their cost effectiveness.
d. Evaluation is useful to explain programme failure, should it occur.
e. Credibility of the training and development is greatly enhanced when it is proved that the organization has benefited tangibly from it.
Consider the job of a customer representative who fields telephone calls from customers of a retailer that sells online and through catalogs. What measures can an employer take to
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examine the general overview of jp morgan''s hiring Chinese princelings becomes a royal pain.
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