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Question:
(a) Services are usually produced and consumed simultaneously, and in many cases the customer has to enter the service facilities and be within the servicescape before he/she can make the purchase decision.
Using a service organisation of your choice, critically evaluate the servicescape dimensions and its impact on perceived service quality.
(b) Location is usually considered of particular importance in operations. Critically show four of the factors that affect location decision. Explain your rationale through examples of an organisation with which you are familiar.
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What are come strategic initiatives that Sigma could pursue to prolong its growth naming the product lifecycle and how Sigma will need to recognize the stage of the lifecycle?
An undergraduate business student has purchased a laptop computer for use during exams. This laptop is perfectly reliable except for two parts: its microchip, which has a failure r
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In article "Human Capital Measurement: From Insight to Action," authors Whitaker and Wilson Is human capital performance effectively measured through in relationship between Sta
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