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Question:
(a) Services are usually produced and consumed simultaneously, and in many cases the customer has to enter the service facilities and be within the servicescape before he/she can make the purchase decision.
Using a service organisation of your choice, critically evaluate the servicescape dimensions and its impact on perceived service quality.
(b) Location is usually considered of particular importance in operations. Critically show four of the factors that affect location decision. Explain your rationale through examples of an organisation with which you are familiar.
what is cordination
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Explain Quality. Quality: It is explained as fitness of purpose. It is a relative term and is normally explained with reference to the end utilize of the product. For illustr
What is managerial problem solving and how does it affect a business job?
The Apex Television Company has to decide on the number of 27" and 20" sets to be produced at one of its factories. Market research indicates that at most 40 of the 27" sets and 10
Define the elements of method study and work measurement. Method study and Work Measurement are elements of Work Study.
Illustrate how to effectively and efficiently report on the schedule of a project to the different stakeholder groups. Show calculations and provide rationale for each strategy.
1. Your firm is considering an investment in a wind farm. Assume that the farm will cost $1 million per MW of installed capacity. The plan under consideration would deploy 10 GE 1.
Discuss the advisability of using modular assemblies in manufacturing. (What are the advantages and disadvantages?) To what extent can these arguments be applied to service product
Persuasion - Types of Managerial Tactic The manager assigns the development of ideas to experts, possibly external consultants or internal technical staff who in turn project
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