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Question:
(a) Services are usually produced and consumed simultaneously, and in many cases the customer has to enter the service facilities and be within the servicescape before he/she can make the purchase decision.
Using a service organisation of your choice, critically evaluate the servicescape dimensions and its impact on perceived service quality.
(b) Location is usually considered of particular importance in operations. Critically show four of the factors that affect location decision. Explain your rationale through examples of an organisation with which you are familiar.
In the food processing sector of a country, 100 identical small firms produce frozen fruits. Each producer is a price-taker in the market and faces the following cost conditions:
Your company terminated an employee for stealing a ladder. The employee filed a grievance with the union. The union argues that the employee had verbal permission from the temporar
What are potential advantages and disadvantage of locating a production facility in foreign country instead of using domestic location?
Develop a decision tree for the case of a company is operating at full capacity and with product demand rising. The choice is between new equipment and overtime. A 20% rise in sale
Question : Describe as to how the maintenance planning will help improve the effectiveness and efficiency of the organisation Advantages of having planning as an exclusive f
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What is Grapevine? Ans: Grapevine is an informal communication system.
In what ways is product strategy linked to product decisions?
1. What lessons about leading people and managing organizations does Zappos and its CEO, Tony Hsieh, provide? Explain your conclusions. 2. Each of the management challenges%u201
Traditional learning methods include lectures, hands-on, on-the-job training, self-directed learning, apprenticeship, case studies, business games, role plays, behaviour modelling,
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