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Question:
(a) Services are usually produced and consumed simultaneously, and in many cases the customer has to enter the service facilities and be within the servicescape before he/she can make the purchase decision.
Using a service organisation of your choice, critically evaluate the servicescape dimensions and its impact on perceived service quality.
(b) Location is usually considered of particular importance in operations. Critically show four of the factors that affect location decision. Explain your rationale through examples of an organisation with which you are familiar.
Suppose that at any period of time a photo-copier machine can either be working properly, in need of maintenance, in need of minor repair, or in need of major repair. If the photoc
1. An agent has a utility function over goods 1 and 2 of the form U = x c 1 x d 2 where c is your individual number and d is your minimum number. The agent's income is equal t
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At what rate of interest, compounded annually, will an investment triple itself in (a) 8 years ? (b) 10 years? (c) 12 years?
Discuss the advantages and disadvantages of end-user computing and determine if this is an application that should be progressively pursued. Explain your rationale
In e-mails writers sometimes use abbreviations such as FYI(for your information), ASAP(as soon as possible). Others writers sometimes use LOL (laughing out loud), 4 u(for you), gr9
Q3. What do you understand by “line balancing”? What happens if balance doesn’t exist?
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A medical facility does MRIs for sports injuries. Occasionally a test yields inconclusive results and must be repeated. Using the following sample data and n = 195. SAMPLE 1 2 3 4
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