Evaluate the servicescape dimensions, Operation Management

Assignment Help:

Question:

(a) Services are usually produced and consumed simultaneously, and in many cases the customer has to enter the service facilities and be within the servicescape before he/she can make the purchase decision.

Using a service organisation of your choice, critically evaluate the servicescape dimensions and its impact on perceived service quality.

(b) Location is usually considered of particular importance in operations. Critically show four of the factors that affect location decision. Explain your rationale through examples of an organisation with which you are familiar.


Related Discussions:- Evaluate the servicescape dimensions

, What happens if balance doesn’t exis

What happens if balance doesn’t exist

Compute the exact times that each will begin, Two law students, John and Ma...

Two law students, John and Marsha, are planning an all-nighter to prepare for their law boards the following day. Between them they have one set of materials in the following five

Explain different levels of diversification firms, What are the different l...

What are the different levels of diversification firms can purpsue by using different corporate level strategies and what are the advantages to diversifying their operations?

Explain what are the causes of the quality problems, 1. What are the causes...

1. What are the causes of the quality problems on the Greasex line? Display your answer on a fishbone diagram. 2. What general steps should Hank follow in setting up a continuou

Explain advances in technology have allowed hr services, Advances in techno...

Advances in technology have allowed HR services to be offered more on a self-service basis than in the past. True False

Define the steps included in collective bargaining process, Define all the ...

Define all the steps included in collective bargaining process. The steps included in collective bargaining process are:- (i) Putting up before the management, through th

Describe the relevance of tqm, Explain the relevance of TQM in decision mak...

Explain the relevance of TQM in decision making and controlling processes.

Explain repetitive focus and mass customization strategies, Provide and exp...

Provide and explain three or more common elements and three or more differences between repetitive focus and mass customization strategies.

Describe be sure to justify your reasons, How would you allocate the $100,0...

How would you allocate the $100,000 bonus money and why? Remember, no 2 managers can get the same amount. Be sure to justify your reasons.

Explain what does the term product positioning refer to, What does the term...

What does the term product positioning refer to? A careful analysis of cross tabulations Shelf locations in major chain, grocery, and department stores Geographic segmenta

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd