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Question:
(a) Services are usually produced and consumed simultaneously, and in many cases the customer has to enter the service facilities and be within the servicescape before he/she can make the purchase decision.
Using a service organisation of your choice, critically evaluate the servicescape dimensions and its impact on perceived service quality.
(b) Location is usually considered of particular importance in operations. Critically show four of the factors that affect location decision. Explain your rationale through examples of an organisation with which you are familiar.
Explain the term Marketing. Marketing: All organisations are occupied in producing products or services meant for utilize/consumption by people at large. Wants and needs are
Provide specific examples of ways that Pitney Bowes has aligned diversity goals with a market-driven approach to meeting customer needs.
What are the privacy requirements under HIPAA? Explain why confidentiality of health information has been a controversial public policy issue. Give a real world example. How can he
A food processor uses approximately 29,730 glass jars a month for its fruit juice product. Because of storage limitations, a lot size of 4,000 jars has been used. Monthly holding c
The demand for a product for the past 30 periods is shown below. Determine the reorder point, R, and order-up-to-level, S, for this product for the next 6 periods (periods 31-36).
transformation process in an organization
A freshman college student, who owns a car, plans to buy a motorcycle. The student expects to save an increasing amount of money on travel every year he is in college, as he will m
Details what can we learned about business, ethics, and society.
Cultural diversity can provide a company competitive advantage regarding problem-solving. True False
From my experience, companies need to factor in the competition and determine their market share. How might a company determine its potential market share?
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