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Question:
(a) Services are usually produced and consumed simultaneously, and in many cases the customer has to enter the service facilities and be within the servicescape before he/she can make the purchase decision.
Using a service organisation of your choice, critically evaluate the servicescape dimensions and its impact on perceived service quality.
(b) Location is usually considered of particular importance in operations. Critically show four of the factors that affect location decision. Explain your rationale through examples of an organisation with which you are familiar.
Toon Town Toy Company is considering the elimination of its Packaging Department. Management has received an offer from an outside firm to supply all Toon Town's packaging needs. T
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work force of 1300 units per month.permit a maximum of 20% overtime at $40 per unit.ware house permit no more than 180 units carrying from month to month.this plan means that anyti
A technique that uses a series of probability distributions and then transforms them into various risks is called: Answer Probability estimating Monte Carlo simulation
Describe three major important roles of entrepreneurship in the American economy.
what should be the operation strategy for non profit business?
Q. Define the investigation of the purchasing department. Investigation of a purchasing department: It is the responsibilities of a purchasing department. a. Receiving material
explain the evolution of operations management, highlighting the key stages of developments taken place in the operations management practices in modern day organizations.
Q3. What do you understand by “line balancing”? What happens if balance doesn’t exist?
What are the steps for process improvement? And examples of companies that have used this.
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