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QUESTION 1
E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points
QUESTION 2
Identify and explain the dimensions to be used for evaluating the quality of a
(a) A product
(b) A service
QUESTION 3
The new version of the ISO 9000 series is based on 8 management principles. You are required to explain the following 3 principles
(a) Customer focus
(b) Employee involvement
(c) Leadership
Beta of a share Financial analysts often talk of the beta (b) of a share. We will describe what the beta signifies and the method commonly used to estimate it in this section.
Question: A textile manufacturing company would like to implement a system for managing its production. The company does not have any in-house IT staff and has outsourced the c
The sunshine Tomato Soup shippers produce tomato soup at three West Coast Canneries in Bakersfield, Phoenix and Eugene. The soup is shipped to four regional warehouses. Due to high
Question 1: "John Kotter (1996), developed an eight-step model of organisational change, designed to help transform organizations and then anchor the new behaviours, systems, a
Response Rate This is the percentage of responses generated through a direct marketing campaign.
MODEN MANAGEMENT AND BIHAVIOUR
Question 1: (a) Explain the basic philosophy behind quality management systems such as those specified in ISO 9000:2000 series. (b) Discuss how an effective quality manageme
ISO 9000 Quality System Standards ISO is the universal hallmark of quality which consists of a family of standards for quality management systems such as ISO 9000.
Systematic Sampling: This is sometimes called as sampling by regular intervals. The method is also known as "pseudo-simple random samples" as they have properties similar
Administration of Questionnaire: Questionnaire and interview schedule require different skills and different considerations for their administration. In the following
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