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QUESTION 1
E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points
QUESTION 2
Identify and explain the dimensions to be used for evaluating the quality of a
(a) A product
(b) A service
QUESTION 3
The new version of the ISO 9000 series is based on 8 management principles. You are required to explain the following 3 principles
(a) Customer focus
(b) Employee involvement
(c) Leadership
Question 1: Describe the main responsibilities of a hotel manager. Support your answer with local examples. Question 2: Define Expectations in your own words and discu
Make yourself aware of the range of issues involved in the "Greening of Hotels" phenomenon by reading widely on the topic. Become conversant with the full range of current and e
i have a shoping potal then how can i management
Critically analyze Mr. Vincent''s reasoning?
Question: Forces for change exist in the external and the internal environments of the organisation. (a) Differentiate between planned change and unplanned change. (b)
Locus of Control Many people see themselves as very much in control of their lives. From them some see themselves as not being in control of the events which is happening aroun
Question 1 How are taxable entities divided for the purpose of determining their residential status? Question 2 What do you understand by expenditure on scientific research?
Question 1 : Language is much more than grammar and serves various purposes in society. Justify this statement. Question 2: One of the definitions of language is a 'sy
Question: (a) In what way does e_banking differ from traditional banking in terms of its services they offer? Provide suitable examples where necessary. (b) List and explai
A pplying Six Sigma business strategy to project management processes When an organisation would like to introduce the Six Sigma for the new management strategy, the following
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