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QUESTION 1
E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points
QUESTION 2
Identify and explain the dimensions to be used for evaluating the quality of a
(a) A product
(b) A service
QUESTION 3
The new version of the ISO 9000 series is based on 8 management principles. You are required to explain the following 3 principles
(a) Customer focus
(b) Employee involvement
(c) Leadership
Factors Determining Arrangement of Documents: Documents can be arranged in various ways in a library, e.g., by author, or by title, or by, subject or by basis such as size, la
"Managing is guiding human and physical resources into dynamic organizational units which attain their objectives to the satisfaction of those served and with a high degree of mora
PLANNING AND ORGANISATION: The major items of work are classification and cataloguing. They are of a highly technical nature and accuracy is the very essence of all technical
CD-ROM Networks CD-ROM has become an important medium for the storage and dissemination of information. Many information products are now available on CD-ROM. CD-ROMs represen
Fission The initial set of primary basic subjects (PBS) included in a scheme for library classification results from a division/fission of the UoS in a manner similar to the div
Q1. Critically analyze Mr. Vincent’s reasoning.
Question 1: (a) Explain what you understand by corporate identity. (b) What are the elements that constitute a Corporate Identity? (c) What is included in A Corporate Ide
QUESTION 1 SWOT Matrix is one of the principal tools for strategic analysis. Referring to this matrix- (a) Explain what you understand by internal analysis (b) Explain wh
Definition Allen Kent provides a description of some of the concepts associated with the resource sharing activity in the following terms: Resource sharing in libraries is
Write a COBOL program to accept three subject marks and to display the total of marks and percentage of marks.
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