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QUESTION 1
E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points
QUESTION 2
Identify and explain the dimensions to be used for evaluating the quality of a
(a) A product
(b) A service
QUESTION 3
The new version of the ISO 9000 series is based on 8 management principles. You are required to explain the following 3 principles
(a) Customer focus
(b) Employee involvement
(c) Leadership
Cataloguing-in-Publication (CIP): Centralised cataloguing led to the logical step of publishing bibliographic entries of documents in the publication itself, on the reverse si
QUESTION 1 A team is a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mu
What have been the traditional; strengths and weaknesses for Asian countries in the pursuit of sustainable development and CSR policies?
Publishers' Casings and Paperbacks It is a light straw-board cover, over which an attractive coloured cloth is glued. This casing is attached to the book itself by narrow tap
QUESTION Leadership is essential for the success of any organization (i) Briefly explain the need for leadership for a manager to be successful (ii) Briefly describe the
Filing Equipment -LIBRARY EQUIPMENT-LIBRARY MANAGEMENT Provision for filing has to be made for many kind of materials, from architectural and technical f very large size to
Services and Products of Documentation and Information Centres: All functions of documentation and information centres are performed with the objective of providing informatio
Question 1: (a) Support systems are essential in the change process. What are the different levels at which support has to be initiated, developed and nurtured? (b) Why is
Questioning and Interview Schedule: Meaning: The questioning is a technique of data collection where the sources of data is the subject himself/herself. Here, the data a
describe the impact of operations strategy at different levels within the organization.
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