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QUESTION 1
E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points
QUESTION 2
Identify and explain the dimensions to be used for evaluating the quality of a
(a) A product
(b) A service
QUESTION 3
The new version of the ISO 9000 series is based on 8 management principles. You are required to explain the following 3 principles
(a) Customer focus
(b) Employee involvement
(c) Leadership
Steps in Developing Observation ScheduletChecklist: i) The first step is to select the aspect of behaviour to be observed. We cannot notice everything that happens and we can
Problem 1 Strong employee relations equals solid organizations. Companies that interact effectively with workers financially outperform those that don't. Identify and descri
Cooperative and Centralised Cataloguing There are many similarities in objectives and purposes of cooperative and centralised cataloguing, however, there are many differences
Question 1 Explain the characteristics of investment. Differentiate between investment and speculation. Question 2 What do you understand risk and measurement of ris
Indexing and Abstracting Services: While the compilation and publication of an indexing and abstracting service in itself is an information service, many publishers of these s
#Whom do you think Rajender will eat with?question..
QUESTION 1 (a) Explain the concept of synergy (b) Using examples, discuss the main areas/sources of potential synergy when two companies merge (c) What are the problems i
Some detailed important do's and don'ts while conducting negotiations are given hereunder. Do's: Know your authority as a negotiator and that of your counterpart.
Early Stage - Evolution of catalogue - library catalogue code: Some such methods though primitive, existed almost until the time the manuscripts came to end and ceased to be t
QUESTION 2 a) Due to severe budgetary constraints that is facing the central government, public sector projects are being resorted to on a public-private basis. Explain what is
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