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QUESTION 1
E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points
QUESTION 2
Identify and explain the dimensions to be used for evaluating the quality of a
(a) A product
(b) A service
QUESTION 3
The new version of the ISO 9000 series is based on 8 management principles. You are required to explain the following 3 principles
(a) Customer focus
(b) Employee involvement
(c) Leadership
User Registration An obvious first step in any circulation system is to register the users or borrowers. This is a time consuming and somewhat expensive procedure but mandator
Classification Scheme: A scheme of classification is but a tool in the hands of the library to organise subjects and to serve them out in an efficient way. Therefore, it is ne
Cutters Rules - british museum cataloguing rules: Cutter, Charles Ammi. Rules for a Dictionary Catalogue. - 4th ed., rewritten. - Washington D .C.: Government Printing Office, 1
Data Synthesis and Analysis: Organize the data Relative value of various sources must be weighed Problems about inconsistencies must be resolved. Make objective
Q uality assurance plan The quality assurance plan is to establish the goals, the process and the responsibilities needed to implement the effective quality assurance function
Non Conventional Indexing and Filing Equipment -libraray equipment-libraray management Use of mechanical devices for sorting information recorded on special kinds of cards lik
List out the secondary sources of information while pursuing market research
Question: (a) A uniform linear array consists of 20 vertical dipoles, each spaced by half a wavelength in the horizontal plane. (i) If all array elements are fed in phase,
Indexing and Abstracting Services: We have already discussed in Section the indexing and abstracting publications as secondary documents. The topic has also been discussed in
Requirements of shopping Let us now look at the requirements for shopping: The value of the work or goods should be of a lesser value and the nature of business should
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