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QUESTION 1
E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points
QUESTION 2
Identify and explain the dimensions to be used for evaluating the quality of a
(a) A product
(b) A service
QUESTION 3
The new version of the ISO 9000 series is based on 8 management principles. You are required to explain the following 3 principles
(a) Customer focus
(b) Employee involvement
(c) Leadership
Community relations in reference to public relations refer to a organization, company, or other entity's relationship with their community. Community relations involve cultivati
BINDING AND PRESERVATION WORK: Preservation and binding are those aspects of librarianship that have frequently been neglected. It is generally acknowledged that in the presen
Alphabetical index: The alphabetical index to a classified catalogue; consisting of author, title (wherever necessary), subject entries and other entries for collaborators, se
how will you influence people to strive willingly for group objectives in your organization(target based industry)?apply your inerpersonal influence through communiction process to
Information for Innovation Innovation is based on new ideas, and new combination of old ideas, the utility of which is tested with applications using different kinds of infor
HRD IN. INDIAN LIBRARIES AND INFORMATION CENTRES HRD as discussed in this Unit may seem to be somewhat irrelevant to the conditions prevailing in Indian libraries and informa
Usage in the Context of Library and Information Services: In library and information science, there is, however, no need for making such distinction between data and informati
describe the quantitative techniques in public system management
Reference Service: Notwithstanding library catalogues and various other aids available for exploiting the library resources, users would frequently need some personal assista
Inward goods The goods are delivered at the inward goods stores of the company/plant with necessary documents like delivery challans and suppliers invoice. These documents wil
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