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QUESTION 1
E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points
QUESTION 2
Identify and explain the dimensions to be used for evaluating the quality of a
(a) A product
(b) A service
QUESTION 3
The new version of the ISO 9000 series is based on 8 management principles. You are required to explain the following 3 principles
(a) Customer focus
(b) Employee involvement
(c) Leadership
SOURCES OF CLASSIFICATION TERMINOLOGY: The following are sources for classification terminology : a) ALA Glossary of Library Terms; 1956 b) BLISS (H E), Bibliographic Cl
Question 1: (a) Support systems are essential in the change process. What are the different levels at which support has to be initiated, developed and nurtured? (b) Why is
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Problem 1 Strong employee relations equals solid organizations. Companies that interact effectively with workers financially outperform those that don't. Identify and descri
QUESTION 1 One of the key questions in determining the company situation analysis is to find out the firm's resource strengths and weaknesses and its external opportunities and
Question 1 Discuss the features of international business environment. Why is it necessary to closely analyse the international environment? Question 2 What is the role
Administration of Interview Schedule: Rules for Interviewing Fix-up the Appointment: Interviewer should fix up the data and time of interview with the subjecthn
ELEMENTS OF BINDING: The wear and tear of books and other documents are normal features of most modem libraries. Binding and repair of damaged books and preserving them for lo
Q. Will the use of FCA promote or enhance the regionalization of solid waste facilities? Ans. No. The utilization of an FCA approach will not, in and of itself, concluded
Government Publications: Government publications come from all branches, divisions and levels of government. They embrace the entire universe of information, as there are ve
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