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QUESTION 1
E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points
QUESTION 2
Identify and explain the dimensions to be used for evaluating the quality of a
(a) A product
(b) A service
QUESTION 3
The new version of the ISO 9000 series is based on 8 management principles. You are required to explain the following 3 principles
(a) Customer focus
(b) Employee involvement
(c) Leadership
Catalogue Entry In the case of a library catalogue you are providing information about a document that exists in the library. This means you are preparing an entry for the do
Problem Explain the key tools available to carry out the public relations function. Explanation of Public relations Developing Media Relations Launching Media Tours
Comparative and Evaluative Survey: Comparative Survey: Let us suppose, you wish to compare the "perceived needs of rural and urban women in order to find similarities
Question 1 What is pressing? Explain the purpose of the pressing Question 2 Write short notes on the CAD/CAM Question 3 Describe the meaning of following terms-
Observation Checklist/Schedule: This section Refer to the section on observation technique given in subsection which describes the phenomenon that can be observed and types
TYPES OF CATALOGUE: You have learnt the definition, objectives and functions of a library catalogue and the physical forms in which it exists, with their distinguished feature
QUESTION 1 While managing institutions, managers have to deal with four variables (a) Identify and briefly describe these four variables (b) Using a concrete example expl
QUESTION 1 (a) Comment on the generic competitive strategies as proposed by Porter with the use of suitable examples (b) Briefly elaborate, with relevant examples, your unde
Translation Service: One of the constraints in the flow of information is the language barrier. About half of world's literature is published in languages other than English
VALUE-ADDED INFORMATION SERVICES ' Value-added' is a term now widely and increasingly used in the context of information systems and services. It is however a highly nebulous
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