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QUESTION 1
E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points
QUESTION 2
Identify and explain the dimensions to be used for evaluating the quality of a
(a) A product
(b) A service
QUESTION 3
The new version of the ISO 9000 series is based on 8 management principles. You are required to explain the following 3 principles
(a) Customer focus
(b) Employee involvement
(c) Leadership
Question 1: What do you understand by the term logistics? What are the five elements of logistics and why are they crucial to conference and events management? Question 2:
Factors Determining Arrangement of Documents: Documents can be arranged in various ways in a library, e.g., by author, or by title, or by, subject or by basis such as size, la
consider the use of metal detector in air port to test people for concealed weapon .in essence his is a form of hpothesis testing
Cost of Materials Handling: The last major factor is cost of various devices which are available for use. Cost comparisons among various alternatives are often difficul
Problem: (i). Define the term ‘ecosystem' (ii). What are the three major ecosystems in the tropical marine environment. (iii). State and explain four main ecological
Centralised Processing By "processing" we mean technical operations that are necessary to prepare library materials for access and use. So, centralized processing would mean u
Question 1: You are to set up your biggest conference room for a cocktail party for a renowned bank in Mauritius. The cocktail is scheduled to start at 19h00. However, the same
Acquisition of NBM: Once it is decided that NBM will form a part of the collection of the library, efforts should be made by the librarian to make a planned selection of NBM t
Machine Readable Catalogue: The past ten years have witnessed a great change in cataloguing practice with the increasing use of computers and network communications. Catalogui
Cataloguing Work: The objective of the catalogue is to provide nodes tool that give information about all documents available in a library. The catalogue must be designed to
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