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QUESTION 1
E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points
QUESTION 2
Identify and explain the dimensions to be used for evaluating the quality of a
(a) A product
(b) A service
QUESTION 3
The new version of the ISO 9000 series is based on 8 management principles. You are required to explain the following 3 principles
(a) Customer focus
(b) Employee involvement
(c) Leadership
QUESTION 1 You have recently been appointed as consultant in a company to review its vision and mission statements. Your first task is to introduce the subject to top managemen
RUNG PROCESS In a library we classify and catalogue a book after it is acquired and entered in the Accession Register. After cataloguing the book, the entries will be filed i
C ontract close-out: Contract close-out begins with checking for physical completion, i.e., whether all services have been performed and products delivered. Closeout
What have been the traditional; strengths and weaknesses for Asian countries in the pursuit of sustainable development and CSR policies?
Architecture of library building in library management Library activity is a specialised activity and it should be designed so as to carry out this activity efficiently in a
Question: Forces for change exist in the external and the internal environments of the organisation. (a) Differentiate between planned change and unplanned change. (b)
Q. Will the use of FCA promote or enhance the regionalization of solid waste facilities? Ans. No. The utilization of an FCA approach will not, in and of itself, concluded
QUESTION 1 Why is it that businesses are increasingly exposed to scrutiny and criticisms? How can they cope with these? QUESTION 2 What are the implications for corpora
Question 1 The excellence theory is a general theory of public relations that resulted from a 15-year study of best practices in communication management funded by the Internat
R i sk classification based on where risk control lies From the point of view of where risk control lies, five classifications of risk can be listed: External risks wh
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