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QUESTION 1
E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points
QUESTION 2
Identify and explain the dimensions to be used for evaluating the quality of a
(a) A product
(b) A service
QUESTION 3
The new version of the ISO 9000 series is based on 8 management principles. You are required to explain the following 3 principles
(a) Customer focus
(b) Employee involvement
(c) Leadership
how would you judge the potential profit of Bajaj Electronics on the first year of sales to Booth Plastics and give your views to increase the profit
BINDING AND PRESERVATION WORK: Preservation and binding are those aspects of librarianship that have frequently been neglected. It is generally acknowledged that in the presen
Machine Readable Catalogue: The past ten years have witnessed a great change in cataloguing practice with the increasing use of computers and network communications. Catalogui
QUESTION 2 a) Due to severe budgetary constraints that is facing the central government, public sector projects are being resorted to on a public-private basis. Explain what is
QUESTION a) Describe cost benefit analysis as used to appraise large public sector investments b) Compare as well contrast cost benefit analysis with investment appraisal
ORGANISATION OF DOCUMENTATION: The documentation and information centres at local levels that are attached to individual R&D institutions, business houses, industrial enterpri
What are the characteristics of centralised purchasing?
Gilding: Gilding or colouring edges may be done either at the time of trimming the edges or after cutting the boards. The purpose of gilding or colouring is primarily or prot
Question 1: (a) What is the chemical composition of water? (b) Name the 3 states of matter in which water can exist. (c) Explain, with the help of diagrams, the molecular str
RUNG PROCESS In a library we classify and catalogue a book after it is acquired and entered in the Accession Register. After cataloguing the book, the entries will be filed i
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