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QUESTION 1
E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points
QUESTION 2
Identify and explain the dimensions to be used for evaluating the quality of a
(a) A product
(b) A service
QUESTION 3
The new version of the ISO 9000 series is based on 8 management principles. You are required to explain the following 3 principles
(a) Customer focus
(b) Employee involvement
(c) Leadership
Question 1 Write a long note on the various kinds of listening 2 Write a note on non-verbal communication and the categories of non-verbal communication
Information for Innovation Innovation is based on new ideas, and new combination of old ideas, the utility of which is tested with applications using different kinds of infor
Question 1 What is TCO (total cost ownership)? List the common task in IT system management. Discuss each task in detail Question 2 Explain people process technology appro
REQUIREMENTS FOR THE ORGANISATION OF RESOURCE SHARING LIBRARY NETWORKS One of the significant aspects that needs attention is that in a resource sharing network, each particip
A Public Body has conducted a bidding exercise through the Restricted Bidding Method for the procurement of five PCs, five laser printers, two UPS and one scanner. Bidders were
Question 1: Show the elements of compensation. Define compensation Various elements of compensation Question 2: What is CTC? What are the components o
The majority of the queries/questions that LIS personnel will have to deal with are about subjects. An answer to such a query, in whatever form it may finally be presented to suit
Stack Guides: Guides are to be put up at different places in the library in order to enable a user to find his/ her way into different parts of the library with minimum of ass
QUESTION 1 Briefly explain how the following schools of thought contributed to Psychology (a) Psychoanalysis (b) Behaviourism (c) Cognitive approach (d) Humanistic/
M onitoring and Controlling Technical and Operational Performance of Contracts (Contractors) Monitoring and controlling of a contract being executed by a contractor sho
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