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QUESTION 1
E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points
QUESTION 2
Identify and explain the dimensions to be used for evaluating the quality of a
(a) A product
(b) A service
QUESTION 3
The new version of the ISO 9000 series is based on 8 management principles. You are required to explain the following 3 principles
(a) Customer focus
(b) Employee involvement
(c) Leadership
Inside and Across Boundaries The Communities of Practice might exist within a business unit or stretch across the divisional boundaries and most of them cross the boundaries be
Participative Management Umbrella term encompassing management methods where employees share a significant degree of decision-making power with managers. These include MBO, con
Question A ) Discuss the changes in the composition of India's export and import since 1991. How has this affected Balance of payment situation of India? Question B ) Trading
A key to success in a global knowledge economy Knowledge is the key to success. Organisations have to appreciate the competitive advantage of knowledge. Knowledge acquired has
Question 1 Explain the characteristics of investment. Differentiate between investment and speculation. Question 2 What do you understand risk and measurement of ris
Information Services: Some of the significant information services which have been evolved as a result of developments in communications are: electronic delivery of documents,
Microform reading room, collection and production Units in Reader Activity Area of library building -library management These days, more and more use being made of microforms-
QUESTION 1 a) Explain what you understand by strategic analysis b) What tools are available for environmental scanning? Select one and discuss its main components, supportin
QUESTION 1 Discuss the strategic decision making process. Support your answer with examples from an industry of your choice QUESTION 2 a) What are SBUs and how effectiv
Question: a) List and describe the role of the different parties involved in any e-payment system. b) Outline five factors (characteristics) that determine the acceptance
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