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QUESTION 1
E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points
QUESTION 2
Identify and explain the dimensions to be used for evaluating the quality of a
(a) A product
(b) A service
QUESTION 3
The new version of the ISO 9000 series is based on 8 management principles. You are required to explain the following 3 principles
(a) Customer focus
(b) Employee involvement
(c) Leadership
Question 1 Explain the importance of Organisational development to managers. Describe the characteristics of Organisational Development Question 2 What is meant by Organisati
Weeding In course of time some books in the library become outdated (e.g. books with statistics). Some time later research result into making information in earlier edition
AACR 2: Anglo-American cataloging rules/ Prepared by the American Library Association, the British Library, the Canadian Committee on Cataloguing, the Library Association, the
NEED AND PURPOSE OF LIBRARY CLASSIFICATION: Library classification invariably requires written has of damps and their subdivisions arranged in a systematic way along with corr
Merits of Dictionary Catalogue: a) Its alphabetical arrangement is easy and simple to use. Anyone knowing the letters of an alphabet and being able to refer a dictionary can
Historical Sources: Historical Data are a combination of documentary and field sources. These consist of documents and various historical sources to which the historian him
Advantages of Central Processing Centralized processing has many advantages. For example. 1) Duplication of work is avoided: The type of work involved in processing i
Microform Reading Equipment -LIBRARY EQUIPMENT-LIBRARY MANAGEMENT Some aspects of microform reading room and storing equipment are already discussed above. You are going t
QUESTION 1 Explain clearly the meaning of the following- (a) Collective Responsibility of Ministers (b) Individual Ministerial Responsibility QUESTION 2 "Some pol
Problem QC is often performed by a team of professionals who use specific techniques. These techniques do vary depending on the intended measurement. Without QC techniques, a c
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