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QUESTION 1
E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points
QUESTION 2
Identify and explain the dimensions to be used for evaluating the quality of a
(a) A product
(b) A service
QUESTION 3
The new version of the ISO 9000 series is based on 8 management principles. You are required to explain the following 3 principles
(a) Customer focus
(b) Employee involvement
(c) Leadership
STACKING SYSTEMS: The main consideration in stacking is to achieve economy of space while ensuring ease of accessibility for the readers to the contents of the shelves. Space
Problem 1 Explain how the magic bullet theory two step flow theory and uses and gratifications theory differ in explaining how the mass media influence their audience. Pro
Input to Quality Control Process The inputs to quality control are: Project management plan: this consists of the quality management plan which helps to control quality.
A Structural Model: domain, community and practice In spite of having a variety of forms which the communities of practice take a lot of basic structure is shared. A community
QUESTION 1 As the marketing executive of Burger King, what are the recommendations that you can make to the Board of Directors to improve sales and recover market share apart f
Question 1: (a) The planned change model as developed by Bullock and Batten (1985) proposed a four-phased model. Describe the different change phases and change processes asso
Question 1 What is logistics? Explain the six key phases in the evolution of a logistic organization Question 2 Explain the "Quantity Count Methods" Question 3 Briefly e
Size of library building in library management The size of the library building is determined by the number of clientele it is going tocater to (many subscription and public
Coordinating Work: When different persons are doing different jobs connected with the processing and preparation of documents there can be chances of inadvertent errors and,
Practical Application in Conducting the Interview: Interviews can be conducted by face to face meeting, telephonically or video recording. If possible interview should b
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