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QUESTION 1
E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points
QUESTION 2
Identify and explain the dimensions to be used for evaluating the quality of a
(a) A product
(b) A service
QUESTION 3
The new version of the ISO 9000 series is based on 8 management principles. You are required to explain the following 3 principles
(a) Customer focus
(b) Employee involvement
(c) Leadership
Responsibility for Loss of Books: In a majority of libraries of the western countries, librarians are not held responsible for books losses, but many organisations in India co
Question 1 Consider yourself as a chief financial officer, describe the treasury functions that you handle and discuss how you will formulate the treasury policy Question 2 T
Library service is, in essence, the retrieval and dissemination of embodied knowledge to individual members and groups in a community. Hence, the two essential parameters which aff
Question: "According to Lewin, change underlies the modification of those forces that keep a system's behaviour stable" (a) Why do people in organisations at times prefer t
Production Process Let us begin our discussion with the production process. The production process for any project begins soon after the research and development department f
Question 1 Supposing you are the CEO of MS Bank Corporation. Your bank is facing interest rate risk, which has affected its operation significantly. Deliberate the factors that i
VALUE-ADDED INFORMATION SERVICES ' Value-added' is a term now widely and increasingly used in the context of information systems and services. It is however a highly nebulous
Q. Can FCA facilitate make recycling programs profitable? Ans. No. Waste will carry on to be generated by the residential and commercial sectors, communities will continue
Problem (a) Explain the relevancy of social networks, social networking, and social media to the practice of public relations. (b) "It "ain't" your aunts or uncles way anym
Question 1: Identify the raison d'etre and the relation of culture in hospitality. Use a diagram to illustrate the characteristics that influence the cultural environment and
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