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QUESTION 1
E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points
QUESTION 2
Identify and explain the dimensions to be used for evaluating the quality of a
(a) A product
(b) A service
QUESTION 3
The new version of the ISO 9000 series is based on 8 management principles. You are required to explain the following 3 principles
(a) Customer focus
(b) Employee involvement
(c) Leadership
QUESTION (a) Explain the differences between warrants and convertible debentures (b) The fundamentalist insists that no one should purchase or sell a share on the basis of t
QUESTION 1 (a) Every organisation must focus on quality performance. With the help of a schematic diagram, define the following terms as applied to management performance and i
SELECTION TOOLS: NON-PRINT MATERIALS The production and distribution of non-print materials, is a recent development and therefore not as well organised as in the ease of prin
BINDING AND PRESERVATION WORK: Preservation and binding are those aspects of librarianship that have frequently been neglected. It is generally acknowledged that in the presen
Question 1 How are taxable entities divided for the purpose of determining their residential status? Question 2 What do you understand by expenditure on scientific research?
Forms of Centralisation In centralised cataloguing we observe that there are several forms of centralisation like: Card (or Sheaf) service MARC (Machine-Readable C
frequent mistakes in planning process
Problem: According to Bush's management models of schools, the formal models dominated the early stages of theory development in educational management and the other models dev
Question: (a) Which are the bodies responsible for policies and decisions on the exploitation and use of water resources. Explain their respective roles and functions? (b)
If you were one of the other foremen, what could you do to make Rajinder’s transition easier?
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