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QUESTION 1
E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points
QUESTION 2
Identify and explain the dimensions to be used for evaluating the quality of a
(a) A product
(b) A service
QUESTION 3
The new version of the ISO 9000 series is based on 8 management principles. You are required to explain the following 3 principles
(a) Customer focus
(b) Employee involvement
(c) Leadership
Question 1 Discuss the role of entrepreneurs in economic development. Why should the government help the entrepreneurs and in what way the Government can help? Question 2
Functions of Quality Standard Quality standards are the vital part in forming the Quality framework. They outline the elements of a quality. The functions of Quality standards
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Copying Equipment -LIBRARY EQUIPMENT -LIBRARY MANAGEMENT Multiple copies of documents, for various purposes, are often needed in a library. Hence it is necessary to provide s
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Develop negotiating strategy and tactics These are two dimensions of the negotiating process. They are: Strategy: It has a long term focus. It is a predetermined app
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