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QUESTION 1
E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points
QUESTION 2
Identify and explain the dimensions to be used for evaluating the quality of a
(a) A product
(b) A service
QUESTION 3
The new version of the ISO 9000 series is based on 8 management principles. You are required to explain the following 3 principles
(a) Customer focus
(b) Employee involvement
(c) Leadership
ecording of References or Information: Every literature searcher develops his own style of taking notes of references, While every effort should be made to optimise the time a
A ligning Mergers and Acquisitions with Corporate Strategy In the previous section we learnt about the motives for acquisition. In this section, we will learn how to align Mer
Ratio Measurement: Ratio level is the highest level of measurement. They are distinguished from internal scales by virtue of having an absolute zero. Ratio scale provide
Shopping in terms of Contract Management Shopping is a term often used in our daily life. In terms of contract management, this term is adapted for procurement of certain spec
Question: CEOs admit that more money, time, and organisational changes will be required to make the needed transition from product or channel driven structures and tactics to a
C ontrol of contracts The contract control process commences right at the beginning stage of bid document preparation inviting contractors to bid, and proceeds through the con
RESEARCH APPROACH: Research approach (design) is the researchers overall plan for answering the research questions. The design indicates whether or not there is an interve
ordinary share capital
The Development of the Quality Standards Quality standards evolved with quality management movement which gained importance after the Second World War. The contr
The excellence theory is a general theory of public relations that resulted from a 15- year study of best practices in communication management funded by the International Associat
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