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QUESTION 1
E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points
QUESTION 2
Identify and explain the dimensions to be used for evaluating the quality of a
(a) A product
(b) A service
QUESTION 3
The new version of the ISO 9000 series is based on 8 management principles. You are required to explain the following 3 principles
(a) Customer focus
(b) Employee involvement
(c) Leadership
Communication in Negotiations In this section, we will analyse the importance of communication, both verbal and non-verbal. Negotiators understand the importance of effective
Question 1: (a) The accident rate of two companies of similar size and producing identical product is found to differ. Explain possible reasons for this difference. (b) Th
discuss merits and demerits of common property regimes and open access property regimes
Change Order Management In previous section we learnt that incentives motivate and penalties keep a check for faults that occur in a project. In this section we will understand
Problem: Dressel (1986) defines evaluation as "the collection and interpretation, through systematic and formal means, of relevant information which serves the basis for ration
Acquisition Through Exchange: Acquisition through exchange is another mechanism by which Collection Development can take place. Of course, it goes without saying that the libr
Exchange/Interchange Communication Format Exchange formats are also known as interchange/communication formats. Exchange formats are used for exchange of records between syste
Problem a) (i) Name the two primary types of Internet e-banking websites. (ii) Clearly differentiate between these two types of e-banking websites. (iii) Outline the ris
Internet Shopping system: Project Name : Internet Shopping system Role : Leading the Team, Involved in Requirement Gathering, Estimation, System, System Design, Datab
In most modern organizations, the employment relationship has shifted from being life-long with career management provided by the organization into being more short-term with emplo
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