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QUESTION 1
E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points
QUESTION 2
Identify and explain the dimensions to be used for evaluating the quality of a
(a) A product
(b) A service
QUESTION 3
The new version of the ISO 9000 series is based on 8 management principles. You are required to explain the following 3 principles
(a) Customer focus
(b) Employee involvement
(c) Leadership
Planning Process: The planning process for the establishment of a documentation/information centre may involve the following steps; i) Formulation of the overall objectiv
ecording of References or Information: Every literature searcher develops his own style of taking notes of references, While every effort should be made to optimise the time a
QUESTION 1 When one considers an ordinary organizational culture alongside a Total Quality Management organizational culture, some clear differences can be identified Based
define,fuctions, principals, and introduction,how to speculation
Steps in production process A project whether it is the development of Fast Moving Consumer Goods (FMCG) product, a Parma product or any other product, generally follows the s
Question 1: (i) What are corals and coral reefs? (ii) Illustrate with the help of a diagram the schematic representation of a coral polyp. (iii) Marine tourism is growi
QUESTION Service quality in the Health Sector can be defined as how the patient perceives the service dispensed by regional hospitals- a) before going to the hospital for tr
Reference Service and Literature Search A reference service, according to the A.l.A. Glossary of Library Terms, is "that phase of library work which is directly concerned wit
Question 1 What is quorum? How is it related to clustering? Question 2 Explain round robin DNS. Discuss its efficiency Question 3 What is VMware server? How does i
Quality Control If one goes to buy a product like a refrigerator or a color television or a washing machine, the first thing he would generally do is to have a good look at the
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