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QUESTION 1
E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points
QUESTION 2
Identify and explain the dimensions to be used for evaluating the quality of a
(a) A product
(b) A service
QUESTION 3
The new version of the ISO 9000 series is based on 8 management principles. You are required to explain the following 3 principles
(a) Customer focus
(b) Employee involvement
(c) Leadership
List the various reasons in Organization xyz , which lead to its development
Although tourism has brought economic benefits, it has significantly contributed to environmental degradation, negative cultural and social impacts and habitat fragmentation. Tour
Major Types of Validity: Different aspects or facets of validity questions are explained by the type of validity, and number of indirect and logical methods have evolved t
Selection of Sources: A good approach to literature search is looking up a bibliography, an encyclopaedia or a review publication. This provides background information as also
Factors Affecting Organisational Structure-process of structuring-LIBRARAY MANAGEMENT A manager has to design a structure that will best suit the specific requirements of his
Some detailed important do's and don'ts while conducting negotiations are given hereunder. Do's: Know your authority as a negotiator and that of your counterpart.
Participative Management Umbrella term encompassing management methods where employees share a significant degree of decision-making power with managers. These include MBO, con
PURPOSE OF SAMPLING: When the population is too large and spread oyer a vast area, sampling needs to be done for the economy of time, energy and cost. But it is also
QUESTION 1 You are required to (i) explain the concept of benchmarking (ii) identify and write short notes on the step involved in a benchmarking exercise QUESTION 2
Product standards Product standards bring about a high quality of products. The customer needs continuous assurance of the credibility of a product for sustained relationship w
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