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QUESTION 1
E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points
QUESTION 2
Identify and explain the dimensions to be used for evaluating the quality of a
(a) A product
(b) A service
QUESTION 3
The new version of the ISO 9000 series is based on 8 management principles. You are required to explain the following 3 principles
(a) Customer focus
(b) Employee involvement
(c) Leadership
Question 1 In order to include the cost aspects in the project scheduling, it is very much essential to first define the cost-duration relationships for various activities in the
Question 1 i) Explain the principles and importance of Quality ii) Differentiate between Quality Control and Quality Assurance Question 2 QFD is a customer driven planni
AACR 2: Anglo-American cataloging rules/ Prepared by the American Library Association, the British Library, the Canadian Committee on Cataloguing, the Library Association, the
NON-BOOK MATERIALS: The term "non-book materials" (=NBM) includes four categories of information sources drawn from the second edition of the Anglo-American Cataloguing Ru
Constraints: This unit calls for a comprehensive and thorough treatment to cover the various aspects of history and development of library catalogue codes. However, such a tho
Question 1 The excellence theory is a general theory of public relations that resulted from a 15-year study of best practices in communication management funded by the Internat
discuss under definition the channel of marketing communication
What are the characteristics of centralised purchasing?
Purpose and Function of library classification: We have so far studied the meaning of classification. We also have studied the importance of a call number We would now do well
NEED FOR INFORMATION Everybody needs information for some purpose or the other. When you want to travel, you need information about routes, timings of the transport services,
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