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QUESTION 1
E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points
QUESTION 2
Identify and explain the dimensions to be used for evaluating the quality of a
(a) A product
(b) A service
QUESTION 3
The new version of the ISO 9000 series is based on 8 management principles. You are required to explain the following 3 principles
(a) Customer focus
(b) Employee involvement
(c) Leadership
News: Concise Oxford Dictionary defines News as "new or interesting information" or "fresh events reported'". In short, all that a newspaper contains is not news. Only episodic i
QUESTION 1 Identify and explain the six concepts/components that are necessary for an effective TQM program. How are these related to Deming's 14 points? QUESTION 2 By
Stack -Circulation Area in library building-library managenent Stacks are the storage spaces for the various types of documents kept in a library. The types of documents gener
QUESTION Culture has become an essential element of the tourism system. Cultural tourism is also frequently quoted as being one of the largest and fastest growing segments of g
1. You will critically review 6 or more scholarly articles that inform the reader about your topic. You should have: At least: Two articles that describe the overall issue or
Classification and Cataloguing Policy: Whatever may be the scheme of classification or catalogue code chosen, a policy should be formulated for their application. Some of t
Question 1 (a) Distinguish between "form" and "function" in language. (b) Language functions in many different ways. Identify and discuss the functions of language in s
process of re branding of product or services?
Product development cycle All products under development typically follow the cycle of market place-to-market place. The development starts with identification of a product in
Recent Trends in document delivery service: Recent Trends As mentioned earlier document delivery scene has changed with the emergence of a large number of electronic databases
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