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QUESTION 1
E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points
QUESTION 2
Identify and explain the dimensions to be used for evaluating the quality of a
(a) A product
(b) A service
QUESTION 3
The new version of the ISO 9000 series is based on 8 management principles. You are required to explain the following 3 principles
(a) Customer focus
(b) Employee involvement
(c) Leadership
Supplies The supplier is responsible for the delivery of goods/services that are ordered/contracted to him as per the order. However, purchaser has to ensure the goods are del
Types: There are various types of survey research-descriptive, evaluative, comparation, correlation, longitudinal, cross-sectional, cross-cllltural, etc. Descriptive Survey:
A large unit manufacturing electrical goods which has been known for its liberal personnel policies and fringe benefits is facing the problem of low productivity and high absenteei
Question : (i) Give two reasons why fish could be aggregating around a floating object. (ii) What are the differences between (a) an anchored fish aggregating device; (b)
critically analyze mr. vincent''s reasoning
Literature Search Services: Literature search service is considered as an extension of reference service. An important aspect of literature search service is ascertaining the
Question 1: (a) The accident rate of two companies of similar size and producing identical product is found to differ. Explain possible reasons for this difference. (b) Th
Dealer Library Plan (DLP): Under this plan, as agreement is reached between the library and the publishers or a group of publishers whereby the publishers send books as soon a
TYPES OF SAMPLING: Sampling plans can be grouped under two categories-probability sampling and non-probability sampling. Probability sampling uses a technique by which the r
Library catalogue code: A library catalogue code, one or two of which (for, there are a score of the them), as you may have surely become familiar with to some extent, can be
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