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QUESTION 1
E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points
QUESTION 2
Identify and explain the dimensions to be used for evaluating the quality of a
(a) A product
(b) A service
QUESTION 3
The new version of the ISO 9000 series is based on 8 management principles. You are required to explain the following 3 principles
(a) Customer focus
(b) Employee involvement
(c) Leadership
Question 1 Development Banks or Development Financial Institutions (DFIs) in India were established mainly to provide long term capital for industry and trade. Write a detailed no
LIBRARY CATALOGUE AND THE FIVE LAWS OF LIBRARY SCIENCE The Five Laws. of Library Science are a set of basic guiding principles for designing and operating a library or a libr
Librarians room in library building in library management The librarian normally has a separate room of his own, adjacent to the work room and opposite to the main counter ar
Requirements for force account Let us now look at the requirements for force accounting: Force account should be justifiable as to why competitive bids cannot be invite
What are the three approach to the short-term financing problem and provide relevant examples for each ?
Conditions for adopting direct contracting We should adopt direct contracting when: Extension of existing contracts for works or supply of goods is justifiable on econo
Services and Products of Documentation and Information Centres: All functions of documentation and information centres are performed with the objective of providing informatio
Dictionary Catalogue: The general meaning of the word 'dictionary' is that it is a reference book, giving information on particular subjects or on a particular class of words,
CASE STUDY - CORPORATE LEVEL STRATEGY Why would Procter and Gamble (P&G), a company with 300 brands, five billion customers in 140 countries, and more food and beverage paten
Question 1: Managing expectations is based upon an agreement between the employee and the manager on the objectives of the job under discussion and how its achievement would be
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