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QUESTION 1
E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points
QUESTION 2
Identify and explain the dimensions to be used for evaluating the quality of a
(a) A product
(b) A service
QUESTION 3
The new version of the ISO 9000 series is based on 8 management principles. You are required to explain the following 3 principles
(a) Customer focus
(b) Employee involvement
(c) Leadership
CARE AND PRESERVATION OF LIBRARY MATERIALS: As should not be shelved too tightly nor too loosely. The former damages the binding en other books are forceful inserted and the
Question 1 Consider yourself as a chief financial officer, describe the treasury functions that you handle and discuss how you will formulate the treasury policy Question 2 T
SELECTION TOOLS: NON-PRINT MATERIALS The production and distribution of non-print materials, is a recent development and therefore not as well organised as in the ease of prin
Type of Building: The number of floors has direct effect on the which should be used. Single story building the most common type being built today lends themselves to
. Write a note on tracing a closed loop. What are the characteristic features of a closed loop?..
QUESTION 1 What were the main arguments for and against the Independence of Mauritius in the 1960s? QUESTION 2 "The President of the Republic of Mauritius is a constitu
Steps in Developing Observation ScheduletChecklist: i) The first step is to select the aspect of behaviour to be observed. We cannot notice everything that happens and we can
Satisfaction Level: Ideally, DDS should target at satisfying all the requests it receives for the supply of the documents. However, in practice this target is not achievable e
Stereotype The tendency to judge someone is based on the perception of the group to which that person belongs. For example I might stereotype him as a "jock" if I know a person
identify and explain s categories of quality and their uses in a company
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