Emotional intelligence, HR Management

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Emotional Intelligence:

EI as a concept in leadership has been equated to IQ. The concept of Intelligence, or IQ, is about analytical intelligence. The concept of Emotional Intelligence (EQ) is about emotional intelligence. The basic concept behind Emotional Intelligence in leaders is that they can identify and assess their own emotions and the emotions of others around them. Additionally these leaders with high levels of EQ can manage their own emotions and help others in manage their. And higher levels of EQ are related to higher levels of performance in the workplace.

The field of Emotional Intelligence in leadership evolved from the study of Emotional Intelligence in psychology. Based on these studies of the brain new models of leadership based on Emotional Intelligence have evolved including "primal leadership" or "resonant leadership" developed by Daniel Goleman, Richard Boyatzis and Annie McKee (2002). This model proposes four dimensions that comprise a leader's emotional intelligence: Self-awareness, self-management, social awareness and relationship management. Higher level of these dimension correlate with more effective leadership (Goleman, Boyatzis, and McKee, 2002, p. 5).


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