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QUESTION
(a) Explain, using examples, the Prevention, Appraisal and Failure (PAF) model for measuring quality costs and briefly assess its potential for use in a service organisation of your choice
(b) Growing competition has compelled organisations to seek and adopt Quality approaches to remain competitive and one of the widely used approaches is Benchmarking
Briefly elaborate the different types of benchmarking and discuss the obstacles to successful benchmarking
How is Quality defined in a generic sense - Quality is regarded as a noteworthy effectiveness facet and supervisors consider quality as a model for surviving in this cutthroat
Non Conventional Indexing and Filing Equipment -libraray equipment-libraray management Use of mechanical devices for sorting information recorded on special kinds of cards lik
General Components Ltd produces a component ‘X', the selling price of which is Rs 50. The unit cost structure based on the present level of production/sales of 100 000 units
QUESTION 1 (a) Every organisation must focus on quality performance. With the help of a schematic diagram, define the following terms as applied to management performance and i
Introduction to Resource Sharing Network The term 'network' always has a wide range of meanings in everyday life and this situation is further complicated because it has two v
QUESTION The unique social, economic and environmental characteristics of SIDS, such as high population density, relative isolation, limited availability of land space and pauc
Ascertaining Demand: The methodology to be followed in ascertaining users' needs have been discussed in detail, in Unit 5 under Sec 5.2 Users' Studies of this Block 2. In addi
Question : (i) One of the important features of planning and design management is the efficient management of resources. According to you, what are these resources and how sho
explain decision making process of an organization
S ix-Sigma Speciality Six Sigma can be used for both operational and strategic management. It is regarded as a new quality management strategy that has the ability to replace
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