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Question 1:
Which one of the different approaches to organisation and management would you select as most relevant to the analysis of a particular work situation in the tourism industry? Give an assessment of the contributions and limitations of your selected approach.
Question 2:
Assess the practical value to both the student and the manager of adopting an open systems view of organisational analysis.
Question 3:
Discuss the importance of organisational culture for effective organisational performance. Support your answer with relevant industry examples.
Question 4:
Why do you think that increasing attention is being given to the quality of working life? If you were the manager of a tourism organisation, detail the main areas in which you could take action in order to improve the quality of working life of staff.
Question 5:
Discuss the main situational variables which are likely to influence the most appropriate form of managerial leadership behaviour. Detail three different work situations in which a different style of leadership is likely to be most effective?
Question 1 Define strategic quality management. Describe the elements of strategic quality management Question 2 Explain the types, advantages and drawbacks of qualitative re
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Total Quality Management (TQM) is now practiced in business as well as in government, the military, education, and non-profit organisations. TQM is thus applied to any type of orga
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