Drawbacks to having call centres overseas, Computer Engineering

Assignment Help:

Drawbacks to having call centres overseas

-  Culture and language problems

-  Animosity to overseas call centres (resulting in loss of customers)

-  need for extensive re-training that is expensive and time consuming

-  Time differences (can result in health problems in call centre work force who need to work unsocial hours to target key markets)

-  Technology (does the infrastructure exist to service high tech equipment?)

 


Related Discussions:- Drawbacks to having call centres overseas

What is presentation layer, Q. What is Presentation layer? Presentatio...

Q. What is Presentation layer? Presentation layer: When two hosts are communicating with each other they might use different coding standards and character sets for represent

Explain about microprocessors, Q. Explain about Microprocessors? Microp...

Q. Explain about Microprocessors? Microprocessors have instruction sets ranging from 20 to several hundred instructions, known as microprograms, which are stored in ROM to init

Disk operating system, Q. Disk operating system? The operating system (...

Q. Disk operating system? The operating system (OS) is the first program that should be loaded into the memory of your PC before you can use it for any application. You can st

Trace the pseudo-code, Consider the following pseudo-code segment. 1.  i...

Consider the following pseudo-code segment. 1.  input y {y is a three-digit hexadecimal number} 2.  d ← 0 3. for i = 1 to 3      3.1. char ← i th character from y readin

Process of minimax algorithm, Process of Minimax algorithm: Our aim is...

Process of Minimax algorithm: Our aim is just to write the best of best score on the top branches of the tree that player one can guarantee to score if he chooses that move.

Display methods, Describe a console application project to show the differe...

Describe a console application project to show the different formatting styles used in display methods(i.e.Console.writeLine()).

Explain design parameters, Explain the following design parameters S, ...

Explain the following design parameters S, SC, TC, C, CCI, EUF, K, T S The various terms are given below: S: Total number of switching components A good design sh

Interconnection network in-array processing, Interconnection Network (IN): ...

Interconnection Network (IN):  IN performs data exchange between the PEs, manipulation functions and data routing. This IN is under the control of CU.

C++, pebble merchant

pebble merchant

What are packages, What are packages? Package is a group of elements (c...

What are packages? Package is a group of elements (classes, generalizations, associations and lesser packages) with a common theme. Package partitions a model making it simpler

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd