Drawbacks to having call centres overseas, Computer Engineering

Assignment Help:

Drawbacks to having call centres overseas

-  Culture and language problems

-  Animosity to overseas call centres (resulting in loss of customers)

-  need for extensive re-training that is expensive and time consuming

-  Time differences (can result in health problems in call centre work force who need to work unsocial hours to target key markets)

-  Technology (does the infrastructure exist to service high tech equipment?)

 


Related Discussions:- Drawbacks to having call centres overseas

Explain about floating point representation, Q. Explain about Floating Poin...

Q. Explain about Floating Point Representation? Floating-point number representation includes two parts. The first part of number is a signed fixed-point number which is called

Android mobile application, Students are needed to work in group of 3 and m...

Students are needed to work in group of 3 and make an Android mobile application falling under the following categories: Multimedia o    Eg: Camera app, mp3 player, ga

What are the special features of direct rdram, What are the special feature...

What are the special features of Direct RDRAM? It is a two channel Rambus It has 18 data lines intended to transfer two bytes of data at a time There are no divide

Information systems development methodologies, Task 1:   Methodologies a...

Task 1:   Methodologies are 'regarded as a recommended series of steps and procedures to be followed in the course of developing an information system' and were introduced to im

What is keyboard layout, Q. What is Keyboard Layout? A keyboard layout ...

Q. What is Keyboard Layout? A keyboard layout is arrangement of keys across the keyboard. There is one keyboard layout which anybody who has worked on a standard keyboard or ty

Explain e-brokerage, E-brokerage. An e-brokerage is an investment house...

E-brokerage. An e-brokerage is an investment house that permits you to buy and sell stocks and get investment information from its Web site.

Final project, I need help coming with an idea for BSCE final project, whic...

I need help coming with an idea for BSCE final project, which is solvable in about a semester

Give an example of resource allocation graph & deadlocked, Suppose there ar...

Suppose there are 2 copies of resource A, 3 copies of resource B, and 3 copies of resource C. Suppose further that process 1 holds one unit of resources B and C and is waiting for

Define miss penalty, Define miss penalty? The extra time required to br...

Define miss penalty? The extra time required to bring the desired information into the cache is known as miss penalty.

Granularity-concept of parallel execution and concurrent , Granularity ...

Granularity Granularity refers to the quantity of computation done in parallel relative to the dimension of the entire program. In parallel computing, granularity is a qualitat

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd