Drawbacks to having call centres overseas, Computer Engineering

Assignment Help:

Drawbacks to having call centres overseas

-  Culture and language problems

-  Animosity to overseas call centres (resulting in loss of customers)

-  need for extensive re-training that is expensive and time consuming

-  Time differences (can result in health problems in call centre work force who need to work unsocial hours to target key markets)

-  Technology (does the infrastructure exist to service high tech equipment?)

 


Related Discussions:- Drawbacks to having call centres overseas

Determine about the authoring software, Determine about the Authoring Softw...

Determine about the Authoring Software Also termed as author ware; this is a program which helps in the writing of hypertext or multimedia applications. Authoring tools general

Mclr, 10 k Ohm pulls up on MCLR so that the ICD can force 0, +5, +13 volts ...

10 k Ohm pulls up on MCLR so that the ICD can force 0, +5, +13 volts on this pin. RB6 and RB7 used for PGC and PGD respectively between target and ICD2 module. Some of the requi

Explain signed binary number system, Explain signed binary number system. ...

Explain signed binary number system. Ans. Signed Binary Numbers: In decimal number system positive numbers are signified by (+) sign and negative numbers are represented b

Explain how sap gui handles output screen for the user, Explain how SAP GUI...

Explain how SAP GUI handles output screen for the user. The SAP front-end s/w can either run on the similar computer or on dissimilar computers given for that purpose.  User t

Explain about the mini computers, Explain about the MINI COMPUTER Minic...

Explain about the MINI COMPUTER Minicomputers are much smaller in size than mainframe computers and they are also less expensive.  The cost of these computers can differ from a

State the encryption and decryption process with example, State the Encrypt...

State the Encryption and decryption process with example Encryption and decryption process in the Figure where Ram wants to send a confidential message to his friend Shyam. Ram

Explain the importance of computer architecture, Explain the importance of ...

Explain the importance of computer architecture Studying the architecture implies working on machine language programs. However, this isn't practical when we design a computer

Define pipeline speedup, Define pipeline speedup. S(m)=T(l)/T(m) Whe...

Define pipeline speedup. S(m)=T(l)/T(m) Where T(m) is the execution time for some target workload on an m-stage pipeline. T(l) is the execution time for some workload an

Predicates, Fred, Barney and Ralph belong to the La Trobe Mountain Club. Ev...

Fred, Barney and Ralph belong to the La Trobe Mountain Club. Every member of the Club is either a skier or a hiker. Anyone that doesn't like snow does not like skiing. No hikers li

Define refresh circuits, Define Refresh Circuits? It is a circuit which...

Define Refresh Circuits? It is a circuit which make sure that the contents of a DRAM are maintained when every row of cells are accessed periodically.

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd