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Drawbacks to having call centres overseas
- Culture and language problems
- Animosity to overseas call centres (resulting in loss of customers)
- need for extensive re-training that is expensive and time consuming
- Time differences (can result in health problems in call centre work force who need to work unsocial hours to target key markets)
- Technology (does the infrastructure exist to service high tech equipment?)
Explain Traffic Intensity in networking. Traffic Intensity: The traffic load on a given network may be on interoffice trunk lines, the local switching unit or other common s
One's Complement Operator: ~ The one's complement operator, sometimes called the "bitwise complement" or "bitwise NOT" operator, produces the bitwise one's complement of its op
Requirement Specification for a Simple Application to Model a Garden The following is a requirements statement for a simple application to model the design of a garden. The requ
Throughput of a system is? Ans. "Throughput" of a system is no. of programs processed by this per unit time.
Application layer: It's the topmost layer in OSI model, which allows the user to access network. This layer provides user interface for network applications like remote login, Wor
In this model a one process can have multiple, concurrent implementations paths. The major programs are scheduled to run by the native operating system. It loads and obtains all th
History of Information Technology and Organisations The increasing sophistication in information systems and the growth in their use have been influenced by three main factors
Q. Diffrence between RISC and CISC architecture? CISCs provide better support for high-level languages since they include high-level language constructs such as CASE, CALL etc
example pumping lemma.
Representation in Prolog - Logic Programs : Artificial intelligence If we impose some more constraints on first order logic, then we get to a representation language known as l
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