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Drawbacks to having call centres overseas
- Culture and language problems
- Animosity to overseas call centres (resulting in loss of customers)
- need for extensive re-training that is expensive and time consuming
- Time differences (can result in health problems in call centre work force who need to work unsocial hours to target key markets)
- Technology (does the infrastructure exist to service high tech equipment?)
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UDP (User Diagram Protocol) is? It is both Connectionless and Message Oriented.
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I need help in my M.Sc project ,but im wondering how the cost is calculated
Drawbacks to having call centres overseas - Culture and language problems - Animosity to overseas call centres (resulting in loss of customers) - need for extensive r
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