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Drawbacks to having call centres overseas
- Culture and language problems
- Animosity to overseas call centres (resulting in loss of customers)
- need for extensive re-training that is expensive and time consuming
- Time differences (can result in health problems in call centre work force who need to work unsocial hours to target key markets)
- Technology (does the infrastructure exist to service high tech equipment?)
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Requirements You are required to program (in a high level language such as C, C++, Java) and implement a cache simulator which will have the following inputs and outputs:-
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Side tone is the speech heard by (A) the receiving subscriber (B) both the receiving and calling subscriber (C) by on looker (D) by calling subscriber Ans
They are light weight components that do no painting, but can take space in the GUI. This is mainly used for layout management.
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