Drawbacks to having call centres overseas, Computer Engineering

Assignment Help:

Drawbacks to having call centres overseas

-  Culture and language problems

-  Animosity to overseas call centres (resulting in loss of customers)

-  need for extensive re-training that is expensive and time consuming

-  Time differences (can result in health problems in call centre work force who need to work unsocial hours to target key markets)

-  Technology (does the infrastructure exist to service high tech equipment?)

 


Related Discussions:- Drawbacks to having call centres overseas

Explain the configuration of a step-by-step switching system, With neat dia...

With neat diagrams explains the configuration of a step-by-step switching system. The schematic diagram for an exchange is specified in figure. Each subscriber is associated to

What are the end-to-end layers of osi structure, What are the end-to-end la...

What are the end-to-end layers of OSI structure The layers 4-7 of ISO-OSI reference model communicate with peer entities in end systems. There is not any communication with ent

What is ai backgammon, This part looks at Berliner's program, two backprop ...

This part looks at Berliner's program, two backprop versions by Tesauro and a temporal difference process by Tesauro. This latter program is VERY good quality and has found strateg

Differentiate between sequential access and direct access, Question: (a...

Question: (a) Briefly explain how the functionality of the WWW has been enhanced, after its birth at CERN site. Use examples to illustrate your answer. (b) Many modern com

Hazard in pipeline - computer architecture, Hazard in pipeline - computer a...

Hazard in pipeline - computer architecture: A hazard in pipeline .-removing a hazard frequently need that some instructions in the pipeline to be permitted to proceed as othe

Principles of contract law, Andrew, a 17 zear old university student decide...

Andrew, a 17 zear old university student decided to hold a post exams party for his friends. Andrew asked Kath, a family friend and the owner of 'Kath's Katerers' to supply food

Short notes on displacement only addressing mode, (a) Write short notes on...

(a) Write short notes on displacement only addressing mode. (b) Explain the formats of a 80-bit floating point number. (c) Given the following assembly program. Instructi

Explain about diodes, Q. Explain about Diodes? A single pn-junction wit...

Q. Explain about Diodes? A single pn-junction with appropriate contacts for connecting the junction to external circuits is called a semiconductor pn-junction diode. The fundam

Associative array processing, Associative Array Processing Consider tha...

Associative Array Processing Consider that a list of record or a table is stored in the memory and you want to search some information in that list. For example, the list havin

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd