Drawbacks to having call centres overseas, Computer Engineering

Assignment Help:

Drawbacks to having call centres overseas

-  Culture and language problems

-  Animosity to overseas call centres (resulting in loss of customers)

-  need for extensive re-training that is expensive and time consuming

-  Time differences (can result in health problems in call centre work force who need to work unsocial hours to target key markets)

-  Technology (does the infrastructure exist to service high tech equipment?)

 


Related Discussions:- Drawbacks to having call centres overseas

Explain traffic intensity in networking, Explain Traffic Intensity in netwo...

Explain Traffic Intensity in networking. Traffic Intensity: The traffic load on a given network may be on interoffice trunk lines, the local switching unit or other common s

Explain ones complement operator, One's Complement Operator: ~ The one'...

One's Complement Operator: ~ The one's complement operator, sometimes called the "bitwise complement" or "bitwise NOT" operator, produces the bitwise one's complement of its op

Simple application to model a garden, Requirement Specification for a Simpl...

Requirement Specification for a Simple Application to Model a Garden The following is a requirements statement for a simple application to model the design of a garden. The requ

What is throughput of a system, Throughput of a system is? Ans. "Throug...

Throughput of a system is? Ans. "Throughput" of a system is no. of programs processed by this per unit time.

Responsibilities of application layer, Application layer: It's the topmost...

Application layer: It's the topmost layer in OSI model, which allows the user to access network. This layer provides user interface for network applications like remote login, Wor

Threads model - parallel programming model, In this model a one process can...

In this model a one process can have multiple, concurrent implementations paths. The major programs are scheduled to run by the native operating system. It loads and obtains all th

History of information technology and organisations, History of Information...

History of Information Technology and Organisations The increasing sophistication in information systems and the growth in their use have been influenced by three main factors

Diffrence between RISC and CISC architecture, Q. Diffrence between RISC and...

Q. Diffrence between RISC and CISC architecture? CISCs provide better support for high-level languages since they include high-level language constructs such as CASE, CALL etc

Representation in prolog - logic programs, Representation in Prolog - Logic...

Representation in Prolog - Logic Programs : Artificial intelligence If we impose some more constraints on first order logic, then we get to a representation language known as l

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd