Drawbacks to having call centres overseas, Computer Engineering

Assignment Help:

Drawbacks to having call centres overseas

-  Culture and language problems

-  Animosity to overseas call centres (resulting in loss of customers)

-  need for extensive re-training that is expensive and time consuming

-  Time differences (can result in health problems in call centre work force who need to work unsocial hours to target key markets)

-  Technology (does the infrastructure exist to service high tech equipment?)

 


Related Discussions:- Drawbacks to having call centres overseas

What is linear bounded automation, What is linear bounded automation?  ...

What is linear bounded automation?   A linear bounded automation is restricted type of Turing machine where in the tape head isn't permitted to move off the portion of the tape

Multiple layers of intranet security, Multiple Layers of Intranet Security ...

Multiple Layers of Intranet Security Security requirements vary from organisation to organisation. They also vary on the content that the organisations intend to place on their

How is EISA bus different from ISA bus, How is EISA bus different from ISA ...

How is EISA bus different from ISA bus? Extended Industry Standard Architecture (EISA) is a 32 bit modification to ISA bus. As computers became larger and had wider data buses,

Flynns categorization, Normal 0 false false false EN-US...

Normal 0 false false false EN-US X-NONE X-NONE

What can be middle wares role within e-commerce, What can be middle wares r...

What can be middle wares role within e-commerce? By the utilize info Platform Commerce Server a shopping service can take benefit of reaching the end user onto Open TV, SMS, WA

What is presentation layer, Q. What is Presentation layer? Presentatio...

Q. What is Presentation layer? Presentation layer: When two hosts are communicating with each other they might use different coding standards and character sets for represent

Differentiate between linear and matrix addressing modes, Differentiate bet...

Differentiate between linear addressing and matrix addressing modes with examples. Ans: Linear Addressing: Addressing is the procedure of selecting one of the cells in a

What is priority interrupt, What is Priority interrupt. It is a system ...

What is Priority interrupt. It is a system that establishes a priority over the several resources to determined which condition are to be serviced first when two or more reques

Significance of xml in edi and electronic commerce, What is the significanc...

What is the significance of XML in EDI and electronic commerce?   XML has been defined as lightweight SGML XML shows great promise for its inherent ability to permit a " doc

Classification of interrupts - computer architecture, Classification of int...

Classification of interrupts:   1. a) asynchronous   external components or hardware malfunction 1.b)synchronous   function of program state (for example over

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd