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Drawbacks to having call centres overseas
- Culture and language problems
- Animosity to overseas call centres (resulting in loss of customers)
- need for extensive re-training that is expensive and time consuming
- Time differences (can result in health problems in call centre work force who need to work unsocial hours to target key markets)
- Technology (does the infrastructure exist to service high tech equipment?)
Briefly explain how server form post-back works? Post Back: The process in which a Web page sends data back to the similar page on the server. View State: View State is the m
Explain the term middleware in context of RPC. A variety of commercial tools have been urbanized to assist the programmer in constructing client- server software. These tools a
LCDs are the screens of choice for lightweight screens andportable computers. They consume very little electricity and have advanced technically to quite good resolutions and colou
What is metadata? Metadata is data that explains another data. Class definition is metadata. Models are inherently metadata as they explain the things being modeled.
This method is used to make sure that Swing components are updated by the event-dispatching thread.
Explain CPU based exchange. CPU Based Exchange: All the control equipment is replaced with a single processor that must be quite powerful, in centralized control. This should
What is EDO RAM A minor modification to the structure of the DRAM changes the device into an EDO (extended data output) DRAM device. In EDO memory, any memory access, including
How do you make programs portable on Unix and Does under such circumstances? Constructors are invoked themself when the object is created for a class. There may be any number o
Static and Dynamic Interconnection Network In a static network the connection among input and output nodes is permanent and cannot be changed. Static interconnection network ca
S oftware In 1970s less than 1 percent of the public could have intelligently explained what "computer software " means. Nowadays most professionals and various member of the
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