Drawbacks to having call centres overseas, Computer Engineering

Assignment Help:

Drawbacks to having call centres overseas

-  Culture and language problems

-  Animosity to overseas call centres (resulting in loss of customers)

-  need for extensive re-training that is expensive and time consuming

-  Time differences (can result in health problems in call centre work force who need to work unsocial hours to target key markets)

-  Technology (does the infrastructure exist to service high tech equipment?)

 


Related Discussions:- Drawbacks to having call centres overseas

Write an algorithm for deadlock detection, Write an algorithm for deadlock ...

Write an algorithm for deadlock detection. An algorithm for deadlock detection: 1. Assume that Work and Finish be vectors of length m and n, correspondingly. Initialize:

What is presentation layer, Q. What is Presentation layer? Presentatio...

Q. What is Presentation layer? Presentation layer: When two hosts are communicating with each other they might use different coding standards and character sets for represent

Compare single bus structure and multiple bus structure, Compare single bus...

Compare single bus structure and multiple bus structure? A system that having only one bus(i.e only one transfer at a time) is known as a single bus structure. A system is know

Temporary location, Compare zero-, one, two-, and three- address machines b...

Compare zero-, one, two-, and three- address machines by writing programs to compute                         X = (A + B x C)/(D - E x F) for every of the four machines.  Do n

Canonical genetic algorithm - mating, Canonical genetic algorithm - Mating:...

Canonical genetic algorithm - Mating: In such a scenario this continues until the number of offspring that is produced is the required number. Further this required number is

Explain parallel overhead, Parallel Overhead The amount of time needed ...

Parallel Overhead The amount of time needed to organize parallel tasks, as opposed to undertaking useful work. Parallel overhead may comprise factors like:   1) Task start-u

Explain the boolean equations for logic circuits, Explain The Boolean Equat...

Explain The Boolean Equations for Logic Circuits? A Boolean equation is the mathematical representation of a logic circuit using standard Boolean terms. All the logic gates (AND,

Creating a new directory in dos, Q. Creating a New Directory in DOS? Yo...

Q. Creating a New Directory in DOS? You can create any directory under any directory in the hard disk or floppy disk. The command to create a new directory is MKDIR or MD. To c

Analysis of website, In this part you are required to review and critique a...

In this part you are required to review and critique a website of a café or a restaurant of your choice. Your report should be a minimum 500 words with a maximum of 1000 words. You

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd