Drawbacks to having call centres overseas, Computer Engineering

Assignment Help:

Drawbacks to having call centres overseas

-  Culture and language problems

-  Animosity to overseas call centres (resulting in loss of customers)

-  need for extensive re-training that is expensive and time consuming

-  Time differences (can result in health problems in call centre work force who need to work unsocial hours to target key markets)

-  Technology (does the infrastructure exist to service high tech equipment?)

 


Related Discussions:- Drawbacks to having call centres overseas

Define class np, Define class NP. Problems that can be solved in polyn...

Define class NP. Problems that can be solved in polynomial time by a nondeterministic TM. Contains all problems   in P and some problems possibly outside P.

Define a gate fix asic-based design in short, Define a Gate Fix ASIC-based ...

Define a Gate Fix ASIC-based design in short. Gate Fix ASIC-based design: A Gate Fix implies that a select number of gates and their interconnections may be subtracted or ad

Functional units of a computer system, Functional units of a computer syste...

Functional units of a computer system: Digital computer systems consist of 3 distinct units. These units are as follows:  Central Processing unit Input unit and Output unit.

What are the components of i-way infrastructure, What are the components of...

What are the components of I-way Infrastructure? There are three components of the I-way infrastructure: • Consumer access equipment • Local on-Ramps • Global informat

New execution of listpermutations, Update the permutation algorithm from th...

Update the permutation algorithm from the text to obtainthe correct list of permutations even if the string haves repeated letters. For example, if you call ListPermutations on the

Give solution for readers-writers problem, Give a solution for readers-writ...

Give a solution for readers-writers problem using conditional critical regions. Solution for readers-writers problem using conditional critical regions: Conditional critical

Explain about theta notation, Q. Explain about Theta Notation? Theta Θ...

Q. Explain about Theta Notation? Theta Θ Notation : The set Θ (g(n)) comprises all functions f(n) for that there exist positive constants c1,c2 such that f(n) is squeezed in b

Explain what is defecttracker, DefectTracker from Pragmatic Software - D...

DefectTracker from Pragmatic Software - Defect Tracker is a fully web-based defect tracking and hold up ticket system that manages issues and bugs, customer needs, test cases, a

Identifying stakeholders, I have chosen an imaginary example to illustrate...

I have chosen an imaginary example to illustrate the different stakeholder categories. At Home sells a selection of consumer products, currently listed in a paper catalogue, whi

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd