Drawbacks to having call centres overseas, Computer Engineering

Assignment Help:

Drawbacks to having call centres overseas

-  Culture and language problems

-  Animosity to overseas call centres (resulting in loss of customers)

-  need for extensive re-training that is expensive and time consuming

-  Time differences (can result in health problems in call centre work force who need to work unsocial hours to target key markets)

-  Technology (does the infrastructure exist to service high tech equipment?)

 


Related Discussions:- Drawbacks to having call centres overseas

What property of the architecture of 3g networks, Question: (a) Explain...

Question: (a) Explain how a Mobile Terminating call, from a PSTN phone, is processed in a GSM network. Illustrate your answer with a diagram. (b) Top-Net, a new telecommuni

What is internet address, Addresses are basically for virtually everything ...

Addresses are basically for virtually everything we do on Internet. The IP in TCP/IP is a mechanism for providing addresses for computers on Internet. Internet addresses have two f

C, usability of union

usability of union

Asynchronous and Synchronous types of serial communication, Differentiate b...

Differentiate between asynchronous and synchronous types of serial communication. Serial data communication uses two fundamental types, asynchronous andsynchronous. With synchr

4 bit comparator, how to breadboARD THE 4 BIT COMPARATOR

how to breadboARD THE 4 BIT COMPARATOR

Why is the data bus in most microprocessors bidirectional, Why is the data ...

Why is the data bus in most microprocessors bidirectional while the address bus is unidirectional?  Data Bus:  These lines are used to send data to memory by output ports and

Problems for decision tree learning, Appropriate Problems for Decision Tree...

Appropriate Problems for Decision Tree Learning : However remember there that is a skilled job in "AI" to choose exactly the right learning representation ormethod for a parti

Two ways for restricting the value range for a domain, What are the two way...

What are the two ways for restricting the value range for a domain? By specifying fixed values. By stipulating a value table.

Difference among using a filter and a query to find records, What is the di...

What is the difference among using a filter and a query to find records? Filter is used to quickly limit the records as we are already viewing in a Datasheet or a form to those

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd