Drawbacks to having call centres overseas, Computer Engineering

Assignment Help:

Drawbacks to having call centres overseas

-  Culture and language problems

-  Animosity to overseas call centres (resulting in loss of customers)

-  need for extensive re-training that is expensive and time consuming

-  Time differences (can result in health problems in call centre work force who need to work unsocial hours to target key markets)

-  Technology (does the infrastructure exist to service high tech equipment?)

 


Related Discussions:- Drawbacks to having call centres overseas

Explain difference between macro call and macro expansion, Explain differen...

Explain difference between macro call and macro expansion. Macro expansion: While a macro name is used along with a set of actual parameters this is replaced through a code g

Objectives of parallel computing, Objectives of Parallel Computing Aft...

Objectives of Parallel Computing After reading this topic, you would be able to: Tell historical details of parallel computing; Explain the fundamental ideas of dis

What is associative mapping cache, Q. What is Associative Mapping Cache? ...

Q. What is Associative Mapping Cache? The most fastest and flexible cache organization employs an associative memory that is displayed in Figure below. The associative memory s

Define the term busy hour, Define the term busy hour Busy Hour: Conti...

Define the term busy hour Busy Hour: Continuous 1- hour period lying completely in the time interval concerned, for that the traffic volume or the number of calls attempts is

Hubs are present in the network, Hubs are present in the network To inte...

Hubs are present in the network To interconnect the LAN with WANs.

Explain about the various uses of artificial intelligence, Discuss the use ...

Discuss the use of Artificial intelligence techniques in E-Commerce applications. Explain about the various uses of Artificial Intelligence in Medicine field. Justify it with pr

Real life decoding, We have not considered the time element in our decoding...

We have not considered the time element in our decoding. An important time for decoding is the time from the address strobe (AS) to when the data is required in a read.   Time

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd