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Drawbacks to having call centres overseas
- Culture and language problems
- Animosity to overseas call centres (resulting in loss of customers)
- need for extensive re-training that is expensive and time consuming
- Time differences (can result in health problems in call centre work force who need to work unsocial hours to target key markets)
- Technology (does the infrastructure exist to service high tech equipment?)
Explain the Client-Server Interaction Using Messages As we have learned, client- server interaction may be managed in many ways. A message- based interaction is perhaps the bes
every source is coherent source-justify it?
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What are the advantages of electronic payment system? Advantages of the electronic payment system are illustrated below: This gives good security schemes. Four important sec
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How many "true" terrorists are there in the US? I don't know, but let's suppose that there are 3000 out of a total population of, say, 3,000,000. That is, one person in 100,000 i
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