Drawbacks to having call centres overseas, Computer Engineering

Assignment Help:

Drawbacks to having call centres overseas

-  Culture and language problems

-  Animosity to overseas call centres (resulting in loss of customers)

-  need for extensive re-training that is expensive and time consuming

-  Time differences (can result in health problems in call centre work force who need to work unsocial hours to target key markets)

-  Technology (does the infrastructure exist to service high tech equipment?)

 


Related Discussions:- Drawbacks to having call centres overseas

What is process control block, What is process control block?  Each pro...

What is process control block?  Each process is shown in the OS by a process control block. It having many pieces of information associated with a specific process.

Which things should microprocessor validate, Q. Which things should micropr...

Q. Which things should microprocessor validate? A microprocessor should validate: Powerful addressing modes More addressing capability More throughput Po

Wrapping database calls into mts transactions, What is the advantage of wra...

What is the advantage of wrapping database calls into MTS transactions? Ans) If database calls are made within the context of a transaction, aborting the transaction will undo a

Determine the term - artisan software and bridgepoint, Determine the term ...

Determine the term - ARTiSAN Software and  BridgePoint ARTiSAN Software : This provides a variety of UML based CASE tools, which also includes a real time modeling tool.

What is digital versatile disk read only memory, DVD-ROM employs same princ...

DVD-ROM employs same principle as a CD-ROM for reading and writing. However a smaller wavelength laser beam is used. Total capacity of DVD-ROM is 8.5GB. In double-sided DVD-ROM two

Programming, DADA Electronics makes CD players in 3 processes: programming,...

DADA Electronics makes CD players in 3 processes: programming, and packaging. Direct materials are added at the starting of the assembly process. Conversion costs are incurred even

Sql injection, SQL Injection includes entering SQL code into web forms, eg....

SQL Injection includes entering SQL code into web forms, eg. login fields, or into the browser address field, to access and manipulate the database across the site, application or

What is organizational structure, What is Organizational Structure? A b...

What is Organizational Structure? A business organization may be structured in many dissimilar ways, depending upon the environment within which it handles.  There is always

Explain about encoding technique used in bitmaps indexes, Bitmaps commonly ...

Bitmaps commonly use one bitmap for each single distinct value. Number of bitmaps used can be decreased by opting for a dissimilar type of encoding. Space can be optimized but when

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd