Drawbacks to having call centres overseas, Computer Engineering

Assignment Help:

Drawbacks to having call centres overseas

-  Culture and language problems

-  Animosity to overseas call centres (resulting in loss of customers)

-  need for extensive re-training that is expensive and time consuming

-  Time differences (can result in health problems in call centre work force who need to work unsocial hours to target key markets)

-  Technology (does the infrastructure exist to service high tech equipment?)

 


Related Discussions:- Drawbacks to having call centres overseas

Disk operating system, Q. Disk operating system? The operating system (...

Q. Disk operating system? The operating system (OS) is the first program that should be loaded into the memory of your PC before you can use it for any application. You can st

Typewriters information distribution, TYPEWRITERS : Typewriter is the most...

TYPEWRITERS : Typewriter is the most common machine used in almost all offices. Typewritten letters are attractive in appearance as compared to handwritten ones. The same matter c

What are threaded binary trees, What are threaded binary trees? A Threa...

What are threaded binary trees? A Threaded Binary Tree is a binary tree in which each node that does not have a right child has a THREAD (in real sense, a link) to its INORDER

What is assembly condition codes, Condition codes are the list of possible ...

Condition codes are the list of possible conditions that can be tested through conditional instructions. Typical conditional instructions have: conditional branches, conditional ju

What is meant by questionnaires, What is meant by Questionnaires This ...

What is meant by Questionnaires This includes sending out questionnaires to the work force or/and to customers to find out their views of existing system and to find out how.

Explain procedure level of parallel processing, Procedure Level Here, p...

Procedure Level Here, parallelism is obtainable in the form of parallel executable procedures. In that case, design of algorithm plays a key role. E.g. every thread in Java is

Examples of input, (i)  Input a single ASCII character into BL register wit...

(i)  Input a single ASCII character into BL register without echo on screen  CODE SEGMENT  MOV AH, 08H;         Function 08H  INT 21H          ;         the character inpu

Users to run programs at same time, A computer system that allows multiple ...

A computer system that allows multiple users to run programs at similar time   Multi tasking system

What are the kernel threads, What are the Kernel threads Kernel threads...

What are the Kernel threads Kernel threads are supported directly by the operating system .Thread creation; scheduling and management are done by the operating system. Thus the

Why is fragmentation needed on internet not on a typical wan, Why is fragme...

Why is fragmentation needed on Internet not on a typical WAN? TCP/IP protocol utilizes the name IP datagram to demote to an Internet packet. The amount of data carried into a d

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd