Drawbacks to having call centres overseas, Computer Engineering

Assignment Help:

Drawbacks to having call centres overseas

-  Culture and language problems

-  Animosity to overseas call centres (resulting in loss of customers)

-  need for extensive re-training that is expensive and time consuming

-  Time differences (can result in health problems in call centre work force who need to work unsocial hours to target key markets)

-  Technology (does the infrastructure exist to service high tech equipment?)

 


Related Discussions:- Drawbacks to having call centres overseas

Voice identifier - biometric computer security systems, Voice Identifier - ...

Voice Identifier - Biometric Computer Security Systems Besides fingerprint, another popular security technology is voice identifier. According to VSS organization (2007), voic

What is macro-expansion, What is macro-expansion? Macro calls lead to m...

What is macro-expansion? Macro calls lead to macro expansion. Throughout macro expansion, the macro call statement is replaced through a sequence of assembly statements.

Define cache line, Define cache line. Cache block is used to refer to a...

Define cache line. Cache block is used to refer to a set of contiguous address location of some size. Cache block is also referred to as cache line.

What is ai backgammon, This part looks at Berliner's program, two backprop ...

This part looks at Berliner's program, two backprop versions by Tesauro and a temporal difference process by Tesauro. This latter program is VERY good quality and has found strateg

Advantage of booth and restoring division algorithm, Describe the advantage...

Describe the advantage of using Booth algorithm? Ans:  a) It achieves efficiency in the number of additions needed when the multiplier has a few large blocks of 1's. b) It

How can we use ordered lists, Q. How can we use Ordered Lists? Lists ha...

Q. How can we use Ordered Lists? Lists having numbered items are termed as ordered lists. They are used when items in the list have a natural order. They can also be used when

What are the principal shortcomings of mpi, (a) What are the principal sho...

(a) What are the principal shortcomings of MPI with respect to the deployment between companies and institutions? (b) Propose a possible solution for the parallel computing in

Abap/4 module can "branch to " or "call" the next screen, The commands thro...

The commands through Which an ABAP/4 Module can "branch to " or "call" the next screen are Set screen Call screen , Leave screen, Leave to screen

Task gantt, The Task Gantt shows the various tasks being performed i.e., so...

The Task Gantt shows the various tasks being performed i.e., some type of activities by the set of processors attached to the parallel computer as shown in Figure . Task Gantt

In virtual memory system addresses used by the programmer, In a virtual mem...

In a virtual memory system, the addresses used by the programmer refers to  (A) Memory space.               (B) Physical addresses.   (C) Address space.                (D) M

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd