Drawbacks to having call centres overseas, Computer Engineering

Assignment Help:

Drawbacks to having call centres overseas

-  Culture and language problems

-  Animosity to overseas call centres (resulting in loss of customers)

-  need for extensive re-training that is expensive and time consuming

-  Time differences (can result in health problems in call centre work force who need to work unsocial hours to target key markets)

-  Technology (does the infrastructure exist to service high tech equipment?)

 


Related Discussions:- Drawbacks to having call centres overseas

Difference between packet switching and circuit switching, What are the adv...

What are the advantages and disadvantages of packet switching over circuit switching? The comparison of packet switching and circuit switching demonstrating advantages and disa

Illustrate working of pocket and pc-card modems, Q. Illustrate working of P...

Q. Illustrate working of Pocket and PC-Card Modems? Pocket Modems: Small external Modems used with notebook PCs.  PC-Card Modems:  PC and Modems are read with PCMCIA slots w

What is hybrid olap, When a database developer uses Hybrid OLAP it seperate...

When a database developer uses Hybrid OLAP it seperates the data among relational and specialized storage. In some certain modifications a HOLAP database may store vast amounts of

Human–computer interaction, In the view of the M364 module team, HCI has be...

In the view of the M364 module team, HCI has been superseded by ID. This is because HCI traditionally concentrated upon desktop computers with single users, whereas ID includes the

What is event-driven control, What is event-driven control? Control res...

What is event-driven control? Control resides within a dispatcher or monitors that language, subsystem or OS provider. Developers attach application process to events and dispa

Advantages of using the electronic mail system, Question : a) E-mail is...

Question : a) E-mail is a common feature nowadays in IT. What does it stands for and what is it used for? b) Briefly describe four advantages of using the electronic mail s

Way to interconnect multiple computer across short distance, A computer com...

A computer communication technology that gives a way to interconnect multiple computer across short distance is LAN

Convergence mean with respect to e-commerce, What does the term convergence...

What does the term convergence mean with respect to E-commerce? Convergence with respect to e-commerce   The ability to leverage and integrate the several data sources and

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd