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Drawbacks to having call centres overseas
- Culture and language problems
- Animosity to overseas call centres (resulting in loss of customers)
- need for extensive re-training that is expensive and time consuming
- Time differences (can result in health problems in call centre work force who need to work unsocial hours to target key markets)
- Technology (does the infrastructure exist to service high tech equipment?)
Navigation to a subsequent screen can be specified statically/dynamically Yes, navigation to a subsequent screen can be specified statically.
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Describe Data Parallel Model? In data parallel model most of parallel work concentrates on performing operations on a data set. Data set is characteristically organised in a co
Append query can be used if you would like to add new rows of data to an already active table. The process of making an append query follows these steps they are. ? Basic step
Question (a) A 500 MHz Pentium III processor takes 2 ms to run a program with 200,000 instructions. A 300 MHz UltraSparc processor takes 1.8 ms to run the same program with 23
A call processor in an exchange requires 120 ms to service a complete call. What is the BHCA rating for the processor? If the exchange is capable of carrying 700 Erlangs of traffic
S oftware Engineering - Layered Technology Although various authors have developed personal definitions of software engineering, a definition given by Fritz Bauer at the semin
how to find the integral of a function represented by collection of experimental data
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