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Drawbacks to having call centres overseas
- Culture and language problems
- Animosity to overseas call centres (resulting in loss of customers)
- need for extensive re-training that is expensive and time consuming
- Time differences (can result in health problems in call centre work force who need to work unsocial hours to target key markets)
- Technology (does the infrastructure exist to service high tech equipment?)
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Advantages of Encapsulation You can also delay the resolution of the details until after the design. You can keep your code modular.
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design modulo 12 up synchronous counter using t flip flop
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