Drawbacks to having call centres overseas, Computer Engineering

Assignment Help:

Drawbacks to having call centres overseas

-  Culture and language problems

-  Animosity to overseas call centres (resulting in loss of customers)

-  need for extensive re-training that is expensive and time consuming

-  Time differences (can result in health problems in call centre work force who need to work unsocial hours to target key markets)

-  Technology (does the infrastructure exist to service high tech equipment?)

 


Related Discussions:- Drawbacks to having call centres overseas

How sensors uses in real time process control, How sensors uses in real tim...

How sensors uses in real time process control Sensors send data (through an analogue to digital converter - ADC) to a microprocessor or computer that decides whether or not to

Explain optimizing transformations, Explain optimizing transformations? ...

Explain optimizing transformations? Optimizing transformations: It is a rule for rewriting a segment of a program to enhance its execution efficiency without influencing i

Define interrupt processing, Q. Define Interrupt Processing? On complet...

Q. Define Interrupt Processing? On completion of execution of an instruction machine checks whether there is any pending interrupt request for interrupts which are enabled. If

How to calculate the logic circuit outputs, How to Calculate the Logic Circ...

How to Calculate the Logic Circuit Outputs? Once the Boolean expression for a circuit output has been acquired, the output logic level can be determined for any set of input le

What is an on"*-input filed" statement, What is an on"*-input filed" statem...

What is an on"*-input filed" statement? ON *-INPUT The ABAP/4 module is known as if the user has entered the "*" in the first character of the field, and the field has th

Explain about micro-instruction formats, Q. Explain about Micro-instruction...

Q. Explain about Micro-instruction Formats? Now let's focus on format of a micro-instruction. The two widely used formats employed for micro-instructions are vertical and horiz

Displacement addressing mode - computer architecture, Displacement and  Sta...

Displacement and  Stack Addressing  mode - computer architecture: Displacement Addressing: In displacement addressing mode there are three types of addressing mode. They

Artificial intelligence, 2. The Turing test has often been incorrectly inte...

2. The Turing test has often been incorrectly interpreted as being a test of whether or not a person could distinguish between responses from a computer and responses from a person

There no polymorphic-type response, Why is there no polymorphic-type respon...

Why is there no polymorphic-type response from a create() or find() method? Ans) The EJB Specification forbids this behavior, and the weblogic.ejbc compiler checks for this beha

Give an example of resource allocation graph & deadlocked, Suppose there ar...

Suppose there are 2 copies of resource A, 3 copies of resource B, and 3 copies of resource C. Suppose further that process 1 holds one unit of resources B and C and is waiting for

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd