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Drawbacks to having call centres overseas
- Culture and language problems
- Animosity to overseas call centres (resulting in loss of customers)
- need for extensive re-training that is expensive and time consuming
- Time differences (can result in health problems in call centre work force who need to work unsocial hours to target key markets)
- Technology (does the infrastructure exist to service high tech equipment?)
Call request signal is: (A) Seize signal (B) Idle state signal (C) Line identification signal (D) Called subscriber alert signal Ans: Call request
Types of software: A layer structure is described where Operating System is located on generally used software systems on desktops System software System sof
A critical section is a program segment? Ans. A critical section is a program segment where shared resources are accessed.
Blue Sky events is an organisation that devices and runs large outdoor events. They have been commissioned to organise and run an event for four months over the summer period in a
Discuss the advantages of store program control (SPC) automation in telephone switching. Advantages of SPC: (i) Simple to control (ii) Simple to maintain (iii) Fine-
Polymorphism in C++ is the idea that a base class can be inherited by various classes. A base class pointer can point to its child class and a base class array can store dissimilar
Q. Explain about 4-bit adder-subtractor circuit? Subtraction operation on binary numbers can be obtained by succession of addition operations only it implies that to achieve su
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S tends to aAS/a and A tends to SbA/SS/ba
Explain Session Layer of OSI Model. The session layer manages, establishes and terminates communication sessions. Communication sessions contain service of requests and serv
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