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Drawbacks to having call centres overseas
- Culture and language problems
- Animosity to overseas call centres (resulting in loss of customers)
- need for extensive re-training that is expensive and time consuming
- Time differences (can result in health problems in call centre work force who need to work unsocial hours to target key markets)
- Technology (does the infrastructure exist to service high tech equipment?)
For this project, we hope to use the basic idea of InfraRed (IR) communication for our television in ES103. In ES103, we have a Sony large-screen television that we hope to commun
A call processor in an exchange requires 120 ms to service a complete call. What is the BHCA rating for the processor? If the exchange is capable of carrying 700 Erlangs of traffic
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By using XNOR gate if the signals are similar then only the output will be one otherwise not.
Explain the necessary conditions for deadlock to occur. Conditions for deadlock to arise are: i. Mutual exclusion: At least one resource must be held in a non-sharable mo
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What are interrupts? Interrupt: An interrupt is a hardware mechanism which enables an external device, classically input/output devices, to send a signal to the CPU. An int
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