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Drawbacks to having call centres overseas
- Culture and language problems
- Animosity to overseas call centres (resulting in loss of customers)
- need for extensive re-training that is expensive and time consuming
- Time differences (can result in health problems in call centre work force who need to work unsocial hours to target key markets)
- Technology (does the infrastructure exist to service high tech equipment?)
Q. Characteristics of decision support system? Characteristics of DSS- The qualities of the DSS are as follows: - 1. DSS focus on towards providing assistance in analyzing s
Define locality of reference? What are its types? During the course of implementation of a program memory references by the processor for both the instruction and the data ten
any ideas about senior project topic
A 2-digit BCD D/A converter is a weighted resistor type with E R = 1 Volt, with R = 1M? , R f = 10K? . Find resolution in Percent and Volts. Ans. Resolution = 1/2 2 = 0.25 vo
Size limitation does not relate to number of records in a table within a database. Forms, reports, macros, and modules also add to database size, but is rather minimal compared to
How optimization is achieved in DNS? Two primary optimizations used in DNS and they are: replication and caching. All root servers is replicated; various copies of the server
Easter Island is a small island (about 150 square miles in area) in the Pacific Ocean about 2,000 miles from South America. In about 400 AD there was a small population of settlers
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Can we display a list in a pop-up screen other than full-size stacked list? Yes, we can show a list in a pop-up screen using the command WINDOW with the additions beginning at
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