Drawbacks of business-to-business (b2b) e-commerce, Business Management

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QUESTION

a) Identify and describe the cultural and social factors that can influence buyers' decisions

b) In a buying center purchasing process which buying center participant is most likely to make each of the following statements-a buyer, gatekeeper,decider, influencer, user?

This bonding agent better be good for the reason I have to put this product together
I specified this bonding agent on another job and it worked for them
Without an appointment, no sales rep gets in to see Mr. Johnson
Okay it's a deal-we'll buy it
I'll place the order first thing tomorrow
I don't see any reason why we can't use this bonding agent on the next job

c) Compare and contrast the consumer decision process someone might use in purchasing a new notebook PC at Courts Mauritius with that of purchasing a jar of Tropic peanut butter at Jumbo

d) List and explain three benefits and three drawbacks of Business-to-Business (B2B) e-commerce

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