Draw x-bar process control chart and calculate probability , Financial Accounting

Assignment Help:

Kevin Murtuagh, manager of an national reservation service for a nationwide chain of luxury hotels, is concerned about productivity of his operation. Analysis of recent historical data shows the call center seems to be averaging about five minutes to process a regular reservation call with a per call standard deviation of forty seconds.

Suppose that every day Kevin randomly samples 25 calls for their length in minutes and computes the average. Draw the x-bar process control chart with 3-sigma control limits. On three consecutive days Kevin observes averages of 4.72, 5.20 and 5.03 minutes respectively. Should he be concerned? Explain.
Senior management has determined that call processing time should between 4 minutes, 15 seconds and 4 minutes, 45 seconds. What is the probability that the current performance meets this standard?
Given the information from senior management in part b, what is the current process capability?
Given your answer to part c, what should Kevin Murtaugh do in order to ensure that the process is 6-sigma qualified? Explain.

Related Discussions:- Draw x-bar process control chart and calculate probability

Various fields of accounting and how do they differ, 1.what are the various...

1.what are the various fields of accounting and how do they differ? 2. how are revenues and expenses affect the owners' equity account? 3. why are revenues and expenses recor

Uncertainty concerning the business, Uncertainty concerning the business ...

Uncertainty concerning the business It has been recognised in a variety of studies that the problem of adequately financing SMEs is a problem of uncertainty. A defining feature

What is its wacc, You were hired as a consultant to Giambono Company, whose...

You were hired as a consultant to Giambono Company, whose target capital structure is 40% debt, 15% preferred, and 45% common equity. The after-tax cost of debt is 6.00%, the cost

Total amount capitalized for the patent account, Gomez incurred $350,000 of...

Gomez incurred $350,000 of research and development costs to develop a product for which a patent was granted on January 2, 2008. Legal fees and other costs associated with the reg

Bond that matures in 12 years, You just purchased a bond that matures in 12...

You just purchased a bond that matures in 12 years. The bond has a face value of $1,000 and has an 7% yearly coupon. The bond has a present yield of 5.74%. What is the bond's yield

Homework help, I am needing homework help on my Principles to Accounting 1,...

I am needing homework help on my Principles to Accounting 1, but don''t know how much you guys charge

Determine expected future cash flows, Q. Determine expected future cash flo...

Q. Determine expected future cash flows? A rights issue will be a smart source of finance to Tirwen plc as it will reduce the gearing of the company. The current debt/equity ra

Lease or buy, La Favorite Pastry Shop has been in business since 1985 and s...

La Favorite Pastry Shop has been in business since 1985 and started with a large commercial oven that was built in 1955. Max, the owner is debating whether or not to purchase a new

Maximize revenues from sales, You are a manager at the DaimlerChrysler. Dai...

You are a manager at the DaimlerChrysler. Daimler-Chrysler has lost money on the Smart car since the first model rolled off the assembly line in 1998. By bringing its little car in

Intangible assets, cisco intangible assets

cisco intangible assets

Write Your Message!

Name

Email id

Message

Verfication Code

User Account

All Pages