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Question 1:
(a) Explain briefly the different steps in an Environmental Impact Assessment study.
(b) Give the constraints of the process of Environmental Impact Assessment (EIA) in the local context.
(c) Write an environmental policy for a hotel that is in compliance with the requirements of ISO 14001 and justify the elements you have included.
Question 2:
(a) With reference to an actual organization, explain the term ‘cost of quality' and why should an organization monitor its cost of quality?
(b) Discuss the seven quality tools used in problem-solving in an organisation. Use relevant examples where appropriate.
Question 3:
(a) Distinguish between quality control (QC), quality assurance (QA) and Quality Management (QM) using relevant examples.
(b) An organization is now aiming at implementing TQM. It has been advised to make changes through proper restructuring, promotion of teamwork, training of its personnel, effective communication and process alignment. Discuss the relevance of this advice.
Question 1: (a) What is a TNA, and why is it conducted? (b) What are the key stages to conduct a Training Needs Assessment? (c) Having undertaken an organization-wide TNA
Cost of Quality In spite of the number of definitions available for quality much misunderstanding exists about quality. Some of the misunderstandings
Processes as Production Systems A production system refers to how an organization organizes material flow using different process technologies. There are five major types
1. Enterprises always seek to enhance the quality of service delivered to customers and end users. Justify. 2. Describe briefly the concept of capital budgeting for information
O perating characteristic curve The operating characteristic curve for a sampling plan quantifies the risks. The OC curve for an attribute plan is a graph of the percentage de
Balancing Efficiency An efficient line balancing will minimize the amount of idle time. The balance efficiency can be calculated as Eff B = output of task time / in
Benefits of Group Technology 1.Reduced Flow Times: Compared to the earlier process layout, there are very few halts. Hence flow times are reduced considerably. 2.Process Tim
Question 1: a) Provide a theoretical overview of the management of change. b) Describe the importance of management of change with regard to the management of H.R projects.
how to manage project
explain the main typical data input errors that affect deliver of project
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