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Question 1:
Name and Discuss the key benefits of E-Business?
Question 2:
(a) Describe the four activities of a Customer Service Life Cycle.(b) Define the Three (3) Benefits of EDI.
Question 3:
(a) Name Societal barriers of E-business.
(b) Name Technical barriers of E-business.
(c) Name the different categories of E-business and how they are interrelated to each other (using a diagram).
Explain some of the approaches for handling customer complaints and listening to customers
Lenovo a) Causes could include: Provides a focal point for its staff Can be used to calculate the performance of the business Informs premeditated planning
Question 1: a) Briefly describe the formal communication networks in an organisation. b) What are the functions of the informal flow of information in an organisation? Q
how would you address challenges faced by minority employees
whom do you think rajender will eat with ?why?
Porter Five Forces of Professional Service Industry The analysis of industry can be done through porter five force models to analyze competitive position. In this industry, i
QUESTION a) Briefly explain the following two methods of e-procurement: i. Reverse Auctions ii. Industrial Malls b) Elaborate on three characteristics essential for e-
a. Reduction of the total time and consequent reduction in production losses. b. Reduction nin the number or major repairs and consequently reduced maintenance expens
OCR’s examination paper blunder Explanation and Identification of any two barriers to effective communication: e.g. jargon, technical faults, misunderstandings or poor communi
Procedure for carrying out location selection and analysis for a new production facility in the United States of America. Chemical plant facility to serve the automotive market of
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