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Question 1:
(a) Describe briefly the services/operations included in the Rooms Division Management of a first class hospitality establishment.
(b) Discuss the key concepts that a unit manager would apply to manage service quality at his unit
Question 2:
(a) Discuss the importance of culture in hospitality management.
(b) Discuss the necessity to have a management and corporate culture within the tourism and hospitality industry.
Question 3:
(a) What are the elements determining a tourism product?
(b) Which sectors and services of the hospitality industry are closely related to the sectors and services of the tourism industry?
Question 4:
Describe the following concepts: (i) Managerial environment (ii) Total Quality Management
Question 1: The Public Sector is undergoing a major transformation. What according to you, are the imperatives that are driving the change process ? Question 2: What
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AACR - L C Descriptive Rules - british museum cataloguing rules: Anglo-American cataloging rules / prepared by the American Library Association, the Library of Congress, the
QUESTION Today, there are a wide variety of tools and techniques that have been designed to help companies and their people produce their products better and more efficiently.
a company makes two types of sofas, regula and long, at two locations, one in hickory and one in lenoir. the plant in hickory has a daily operating budget of
Question 1: (a) Describe, with the use of examples, Lewin's model of organisational change. (b) Explain either the "action research model" developed by Cummings & Huse or th
Acquisition Section-Staff Activity Area of library building in libraray management The acquisition work consists of selection, approval (by competent authority, Library commit
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Listening Skills To be an effective communicator you should not only be a good listener but should also know how to express your ideas. By listening perfectly to others you wil
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