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Question 1:
(a) Describe briefly the services/operations included in the Rooms Division Management of a first class hospitality establishment.
(b) Discuss the key concepts that a unit manager would apply to manage service quality at his unit
Question 2:
(a) Discuss the importance of culture in hospitality management.
(b) Discuss the necessity to have a management and corporate culture within the tourism and hospitality industry.
Question 3:
(a) What are the elements determining a tourism product?
(b) Which sectors and services of the hospitality industry are closely related to the sectors and services of the tourism industry?
Question 4:
Describe the following concepts: (i) Managerial environment (ii) Total Quality Management
Question 1 (a) What do you meant by the 'Language of Television'? (b) List the audiovisual components you would use to explian a video sequence and describe how each compo
Semi-public documentation/information centres: Established by learned or professional societies, trade associations industrial undertakings, etc., they exist primarily for ser
Classification Scheme: A scheme of classification is but a tool in the hands of the library to organise subjects and to serve them out in an efficient way. Therefore, it is ne
Computer-based Materials: Computer-based materials are a recent development but have become very important to modern libraries of all types, specifically computerised bibliog
QUESTION Today, there are a wide variety of tools and techniques that have been designed to help companies and their people produce their products better and more efficiently.
Question 1: List the several components of a performance management system. Define performance management system Components of performance management system
ETHICS AND SOCIAL RESPONSIBILITY AT … Select a company of interest to you (Fortune 500, Not-For-Profit, etc.) Examples of corporations that could be used are: • Tommy Hilfiger at
Environmental Assessment and Management: 1. Using a case study area of your choice, explain and demonstrate different understandings of nature, environment and / or landscape
Benefits of Project Quality Management Let us now discuss the benefits of quality in project performance. C ustomer satisfaction: It is the result of a quality project
Question 1: Show the importance of facilities planning and design with regards to: (i) Land (ii) Esthetics (iii) Space (iv) Buildings (v) Innovation (vi) Acces
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