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Question 1:
(a) Describe briefly the services/operations included in the Rooms Division Management of a first class hospitality establishment.
(b) Discuss the key concepts that a unit manager would apply to manage service quality at his unit
Question 2:
(a) Discuss the importance of culture in hospitality management.
(b) Discuss the necessity to have a management and corporate culture within the tourism and hospitality industry.
Question 3:
(a) What are the elements determining a tourism product?
(b) Which sectors and services of the hospitality industry are closely related to the sectors and services of the tourism industry?
Question 4:
Describe the following concepts: (i) Managerial environment (ii) Total Quality Management
Question 1 i) Discuss managing quality transformation in organisation ii) Explain the concept of quality in manufacturing & services Question 2 Explain the different step
Periodicals: Now let us discuss the type of documents that need binding in libraries. Among these, periodicals need to ' be bound for their archival value. Periodicals constit
HISTORY OF CATALOGUE CODES : The 19th century marks the beginning of code making. Since it is not easy to make a complete survey, we will introduce you to a select number of c
TYPES OF DOCUMENTATION AND INFORMATION CENTRES Documentation and information centres are discussed here under three broad groups. They are: i) By ownership, i.e., those
Physical forms of catalogue
A pplying Six Sigma business strategy to project management processes When an organisation would like to introduce the Six Sigma for the new management strategy, the following
Disciplines and Subjects - Library management: In a modern library the arrangement of documents is usually by subject. Thus, subject is the characteristic of division for arra
Development of Resource Sharing Networks in India In the foregoing sections of this Unit, we have discussed major factors associated with networking. We attempted to understa
Name Catalogue: A name catalogue is a variation and extension of an author catalogue. It contains entries for works of an author and also for books written on him. All entries
Question : (i) Define Hospitality and identify its characteristics. (ii) What do you understand by the term "Pineapple tradition"? (iii) Identify 5 factors that are c
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