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Question 1 Discuss the stages of CRM implementation
Question 2 Discuss CRM vendors in brief
Question 3 The aim of BPR is to redesign and change the existing practices or process to achieve dramatic improvement in the banks. Describe the steps involved in BPR and its relation with IT
Question 4 Explain merchandise banking
Question 5 Explain the evolution and transformation of technology in banks
Question 6 Imagine a situation where your cheque is stolen. What are the immediate measures that you would take to save the money which you are going to lose?
The Development of the Quality Standards Quality standards evolved with quality management movement which gained importance after the Second World War. The contr
Physiological measurement: Physiological Measurement can be classified as In Vivo and In Vitro. In -Vivo includes measurements of those which are performed directly withi
Cluster Sampling In cluster sampling there is a successive random . sampling of units. The first unit to be sampled is large grouping or clusters. For example, in drawin
QUESTION Service quality in the Health Sector can be defined as how the patient perceives the service dispensed by regional hospitals- a) before going to the hospital for tr
SCREENING INFORMATION OR STEPS : Some of the references identified may not be relevant, readers can usually judge the relevance of the reference quickly based on abstra
Consulting: Consulting work can be done at prescribed intervals or as and when needed for placing an urgent order. For this purpose, subject lists are typed out from the car
Assigning the Class Number: Once the specific subject is formulated, assigning the correct Class Number can be done with the help of the classification scheme. But this process c
Ordinal Numbers: These are used not for the purpose of counting but ordering and mechanising the arrangement of things. For example, participants in a conference can be liste
QUESTION (A) Define learning (B) Playing on a backyard one day, three-year-old Albert is on a swing when a rabbit suddenly appears out of the bushes and startles him. He sli
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