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Question 1 Discuss the stages of CRM implementation
Question 2 Discuss CRM vendors in brief
Question 3 The aim of BPR is to redesign and change the existing practices or process to achieve dramatic improvement in the banks. Describe the steps involved in BPR and its relation with IT
Question 4 Explain merchandise banking
Question 5 Explain the evolution and transformation of technology in banks
Question 6 Imagine a situation where your cheque is stolen. What are the immediate measures that you would take to save the money which you are going to lose?
Assigning the Class Number: Once the specific subject is formulated, assigning the correct Class Number can be done with the help of the classification scheme. But this process c
QUESTION (A) Define personality (B) Explain, with example, the structure of personality according to the psychoanalytic theory (C) Defense mechanisms are unconscious stra
what type of errors would you be prone to make while making these judgement towards goofing employees?
Aids to Searching Subject searching in OPAC creates certain problems for the users. Several OPACs have been developed to ease vocabulary selection and aid in searching. When
Question 1: (a) Discuss, with the use of examples, the situations when, and the reasons why, people accept change. (b) How can employees' attitude toward change be classifie
Library Networks in USA and UK The United States has definitely taken a lead in library networking. Among the prominent agencies in this regard, are the Library of Congress,
ordinary share capital
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P rocess standards Organisations require a set of process management standards that indicate how well their processes are managed and if they are on course for continuous impr
Added Entries: As mentioned earlier, Added Entries are made using the information given in the Main Entry. The number and type of Added Entries required will vary according
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