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Question 1 Discuss the stages of CRM implementation
Question 2 Discuss CRM vendors in brief
Question 3 The aim of BPR is to redesign and change the existing practices or process to achieve dramatic improvement in the banks. Describe the steps involved in BPR and its relation with IT
Question 4 Explain merchandise banking
Question 5 Explain the evolution and transformation of technology in banks
Question 6 Imagine a situation where your cheque is stolen. What are the immediate measures that you would take to save the money which you are going to lose?
QUESTION a) List 5 factors affecting productivity b) List 3 factors affecting productivity which are controllable at company's or project level and 2 factors affecting produ
Location Site -Preliminary Considerations of Library building-library managment Location is important for homogeneous services, site selection and choice of community, reg
Releasing Work: Documents whose physical and technical processing have been completed are released for use at prescribed intervals, like once a week, once a fortnight, or on
Question: A recent report recommends that 'Coherent with Integrated Solid Waste Management practice, a Waste-to-Energy plant should be implemented in Mauritius. However, its ca
Acquisition Sources: As mentioned earlier, supply is another basic factor. Supply means availability of periodicals / serials for acquisition. Information regarding supply can
Quota Sampling: It is a form of non-probability sampling in which the researcher utilises some knowledge about the population to build some represkntativeness into t
During the analysis of a process that was evaluated, a situation arose where it was seen that the variability of the data points collected was non-random on several occasions, i.e,
Library material arrangement: Irrespective of the category to which a library belongs, collection of a library is first broken into sequences. Depending upon the size of a li
Critically analyze Mr. Vincent’s reasoning
QUESTION 1 Successful privatization rests on government's ability to manage the process of change. Discuss the institutional requirements for successful privatization and the r
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